Content Pilot Releases New Version of Experience Management Software for Law Firms

Content Pilot LLC launches a revised version of its experience management platform, called “CP Deals and Cases KM.” The updated system expands its precedent-setting experience management system into the areas of knowledge management and matter pricing – offering a 360-degree view of every matter; lawyer; and client, practice, and industry team.

Legal marketing and technology agency Content Pilot LLC announces the release of CP Deals and Cases KM. This new Knowledge Management edition expands its precedent-setting experience management system into the areas of knowledge management and matter pricing – offering a 360-degree view of every matter; lawyer; and client, practice and, industry team. The updated system includes enhanced features to support multi-office information sharing and collaboration; including the ability to create Collections, or groups, of frequently used matters; advanced collaboration utilizing comments, alerts, likes, ratings and watches; customizable dashboards; and advanced output options is MS Word, MS PowerPoint, and MS Excel. New global and advanced search options with custom filters, content exports and real-time matter tracking also enhance firms’ ability to aggregate and leverage a law firm’s collective experience.

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The user experience has also been improved with a new responsive design optimized for desktop and tablet use. The thoughtful design incorporates a modern look and feel, and it reflects Content Pilot’s many successful years of developing experience management and proposal automation tools for many leading law firms.

“For years, we have said that a law firm’s best new client opportunities live in its past relevant experience. Even today, too many firms can’t quickly capture, sort and parse their experience to be responsive to a prospect’s query. Fundamentally, effective and efficient knowledge management is how law firms will compete and win new business in 2021 and beyond,” said Deborah McMurray, founder and CEO of the company. “With a deep understanding of how buyers of B2B legal services buy and what high-performing lawyers do, our team focused on developing the most intuitive and robust set of tools and resources for CP Deals and Cases KM possible. We want to give our law firm clients a serious and competitive edge in their business development.”

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CP Deals and Cases KM is an enterprise tool built on a proven, dynamic experience database that gives professionals the power to document, search, sort, manage, repurpose and package market-leading, career-defining experience. The system was inspired by former in-house senior marketing/business development professionals and is being used by some of the world’s largest and most prestigious law firms.