New Integration Between Workday Agent System of Record and Microsoft Entra Agent ID to Elevate Human-Agent Collaboration

Partnership Provides Companies with the Business Context to Effectively Manage Their AI Agents and Unlock True AI Value

Workday, Inc., the enterprise AI platform for managing people, money, and agents, announced a new collaboration with Microsoft to help organizations securely manage their people and AI agents across their platforms. Customers that build AI agents using Microsoft Azure AI Foundry and Copilot Studio will be able to easily register and manage them within the Workday Agent System of Record (ASOR). This integration between Workday ASOR and Microsoft Entra Agent ID will help ensure every agent built on Microsoft agent building platforms has a verified identity and the right business context to operate safely and effectively across the business.

“As AI agents become a huge part of how we work, managing and securing them across different systems is a real challenge. Our commitment to an open ecosystem is about giving organizations the flexibility to build their fleet of AI agents on the platform of their choice,” said Gerrit Kazmaier, president of product and technology, Workday. “Through our strategic partnership with Microsoft, we’re giving organizations one secure system to manage both their people and their AI agents – so they can focus on results, not complexity.”

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From Chaos to Control: Securing Your AI Workforce

AI agents are growing more prevalent and tracking their access, roles, and value is crucial for any business. As agents become more autonomous and handle important work, organizations must manage their identities, permissions, and define oversight. Without a centralized system, organizations will face fragmented operations, ineffective governance, greater security risks, and difficulty realizing the true value of their AI investments.

“Our partnership with Workday is a breakthrough in delivering the trust organizations need to adopt AI,” said Charles Lamanna, president, business and industry Copilot, Microsoft. “By seamlessly registering agents built with Copilot Studio and Azure AI Foundry into Workday’s Agent System of Record, we’re giving customers full visibility into their AI ecosystem. This integration equips leaders with actionable analytics to measure ROI, enforce governance, and ensure their AI agents are secure and delivering real value.”

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Empowering the Intelligent Enterprise

This latest innovation between Workday and Microsoft will create a seamless and secure experience for building and managing AI agents across the enterprise, allowing customers to:

• Seamlessly Build and Register Agents Across an Open Ecosystem: Organizations that build AI agents using Microsoft Azure AI Foundry and Copilot Studio can then easily register and manage them within Workday ASOR. For example, a developer that builds an agent in Copilot Studio to streamline employee onboarding will be able to easily register it in Workday, so that it can be made available to the enterprise.
• Get Actionable Insights and Measure ROI: Business leaders can use the agent analytics within Workday ASOR to understand how AI agents are being used and the value they bring. These dashboards show how people and AI agents work together, helping companies measure their total value and return on investment. A leader can easily see which agents their team is using and then get detailed reports on agent usage, time saved, and improved productivity.
• Enhance Human-Agent Collaboration: The new integration between Workday and Microsoft’s agent systems will allow seamless interoperability between different AI agents. For example, an employee could ask a Microsoft Employee Self-Service Agent in Microsoft 365 Copilot to update career goals or submit a peer review. The request would be handed off to the Workday agent inline, allowing the employee to complete the workflow in Workday agent without leaving Microsoft Employee Self-Service Agent. This will help deliver a unified, secure, and context-preserving experience in the flow of work.
• Gain Robust Governance and Security: Because AI agents built with Microsoft Copilot Studio and Azure AI Foundry are given Entra identities, all agents remain secure and under control. For example, Workday administrators will be able to easily check for agents with extra access or unusual activity to help ensure work stays compliant and secure.