New partnership helps organizations reduce manual work and gives customers and citizens faster, simpler service.

ImageSource, Inc., maker of ILINX software and a leader in enterprise automation and AI-powered workflow, announced a partnership with BPS Technologies. The partnership makes ILINX available to more organizations seeking to automate business processes, speed up behind-the-scenes work, and make interactions and transactions easier for the customers they serve.

The agreement extends the reach of the ILINX platform through BPS Technologies’ consulting and advisory network, part of the ImageSource strategy to deliver ILINX solutions through trusted partners. Together, the two companies will help organizations deliver faster service, cut repetitive manual work, and give customers smoother experience when applying for or interacting with services.

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“Our clients want practical solutions that improve service, reduce manual work, and make interactions easier for the people they serve,” said John Paider, President of BPS Technologies. “ILINX brings workflow, AI-driven intelligent document processing, and customer experience automation together in one platform, which gives our clients powerful tools to modernize how they work and how they serve their customers.”

“BPS Technologies has spent decades earning the trust of its clients by solving real business problems,” said Terry Sutherland, CEO of ImageSource. “Their industry expertise and client relationships make them an ideal partner as we bring ILINX to more organizations.”

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The partnership also gives BPS clients access to the latest ILINX capabilities, including AI-powered document processing, data-driven decision support, and intuitive, unified experiences for both customers and knowledge workers across business systems and knowledge sources. This enables organizations to respond to customer needs quickly, proactively inform them, and resolve requests efficiently.