Leadership moves deepen Ondaro’s consulting, technical delivery, and portfolio governance practices as the Elite Pure-Play ServiceNow Partner expands its transformation work
Ondaro, a pure-play ServiceNow Elite Partner focused on AI-enabled transformation, announced the promotion of three delivery leaders to Vice President: Christine Morris, VP of Consulting; Marc England, VP of Technical Services; and Susan Lucas, VP of the Strategic Portfolio Management Office. Together, the three now hold end-to-end accountability for how Ondaro designs, builds, and governs ServiceNow programs across its client base.
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“Together, the three now hold end-to-end accountability for how Ondaro designs, builds, and governs ServiceNow programs across its client base”
“We want to congratulate Christine, Marc, and Susan on these well-deserved promotions,” said Chris Chute, Chief Delivery Officer of Ondaro. “These three delivery leaders have made a huge impact not just for Ondaro but for many organizations across a wide-range of industries on the ServiceNow platform. They are the leaders in the ecosystem who are staying ahead of the trends and deserve titles that reflect not only their career paths, but Ondaro’s growth in the era of AI.”
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The promotions come as enterprise ServiceNow programs get more complex and clients want advisory partners who can connect strategy to outcomes on where AI fits. Ondaro built this leadership structure to answer that directly: one leader owns the business process and consulting side, one owns technical delivery, and one owns the governance and portfolio management that keeps programs on track.
