Revenue Grid unveils an innovative, seller-centric Guided Selling platform set to revolutionize B2B sales with step-by-step AI guidance for sellers ahead of the US market Revenue Grid is the first-to-market with the most comprehensive set of algorithmic Guided Selling capabilities ever in the Sales technology space as it successfully seeks to define the emerging category. The capabilities have pulled ahead of competition on a pure code basis pound for pound. Legacy companies are struggling to acquihire and code fast enough…

OneTrust Received Highest Overall Ratings Among Eligible Vendors in 2021 Report OneTrust announced it is a 2021 Gartner Peer Insights Customers' Choice for IT Vendor Risk Management Tools for OneTrust VendorpediaTM. In the report, Gartner recognizes OneTrust with the highest overall rating among vendors eligible for Customers' Choice, based on validated IT customer experiences. OneTrust is the only vendor to be recognized in the 2020 and 2021 Gartner Peer Insights Customers' Choice for IT Vendor Risk Management Tools.…

Cohesity is the only Vendor Named a Customers’ Choice for Global, Large, and Midsize Enterprises For the fourth time in a row, Cohesity announced it has been named a Customers’ Choice in the Gartner Peer Insights ‘Voice of the Customer’: Data Center Backup and Recovery Solutions report. Marketing Technology News: PlaceIQ’s Mobile Location Data Now Available On Bloomberg Enterprise Access Point In 2020, Gartner expanded the Peer Insights Customers’ Choice recognition to 11 category distinctions, including company-size…

Sales engagement platform shares North American Customers’ Choice distinction with HubSpot, Oracle, and Salesforce Groove, the leading sales engagement platform for enterprises using Salesforce, announced that it is one of the highest-rated North America Customers’ Choice providers in the December 2020 Gartner Peer Insights ‘Voice of the Customer’: Sales Force Automation report. Groove received a 4.7 out of 5 rating from peer-sourced reviews included in the 2020 Gartner Peer Insights report for the Sales Force Automation…

Selection was based on Alchemer’s completeness of vision and ability to execute Alchemer – a global leader in customer experience (CX) and voice-of-the-customer (VOC) technology, announced that it has been named in the first Gartner Magic Quadrant for Voice of the Customer. Marketing Technology News: AnyClip Launches VPAID, An Online Video Series About the Online Video Business “Our customers look to us to help them transform into customer-centric organizations, actively listening to the voices of their customers and…

Gartner Unveils Top Predictions for Customer Service and Support Leaders in 2021 and Beyond By 2025, 80% of customer service organizations will have abandoned native mobile apps in favor of messaging for a better customer experience, according to Gartner, Inc. Digital transformation for service organizations initially focused on websites for desktop users but shifted to enterprise-native mobile app experiences with the proliferation of smartphones and tablets. However, despite significant investment and promotion, most…

M-Files Corporation, the intelligent information management company, announced that it has been recognized in Gartner Inc.'s November 2020 Critical Capabilities for Content Services Platforms report. The report complements the Gartner Magic Quadrant for Content Services Platforms, where M-Files is positioned as a Visionary. In our view, each report offers vital analysis and lessons for organizations of all sizes as they evaluate and implement content services platforms from vendors that meet a defined set of criteria. The…

Leading analyst firm cites newly distributed workforce, digital transformation and expanding volume and velocity of content as key factors driving more organizations to adopt DAM solutions Nuxeo, developer of a leading cloud-native Content Services Platform, announced it has been listed as a Representative Vendor in the 2020 Gartner Market Guide for Digital Asset Management, the leading resource to help companies define key requirements in their digital asset management (DAM) programs. According to the Market Guide,…

AODocs, one of the fastest-growing content services platform providers, announced that it has been recognized in the Gartner, Inc. 2020 Magic Quadrant for Content Services Platforms research report. Gartner analysts evaluated a multitude of platforms and selected 18 vendors to include in the report. AODocs is building momentum and market share, and with a robust sales pipeline and several new platform enhancements and improvements scheduled for 2021, the company’s leadership is confident about continuing its success in the…

Premium loyalty provider Clarus Commerce was named in the November 2020 Gartner Marketing Technology Vendor Guide. According to the report, “Loyalty marketing is used to increase wallet share and retention among existing customers as well as attract new customers. Common loyalty marketing platforms support programs that help drive retention and acquisition of customers such as loyalty cards, membership rewards, discount clubs, advocacy, promotions/offers, referrals, and other tactics. These platforms may also enable…

Seventeenth consecutive year OpenText has been named a Leader in this Gartner Magic Quadrant OpenText, a global leader in Information Management, announced it has been named a Leader in the Gartner 2020 Magic Quadrant for Content Services Platforms. This is the seventeenth consecutive year that OpenText has been named a Leader in this Magic Quadrant. Marketing Technology News: Bounteous Acquires FortyFour "2020 has made it clear, that those companies who own their digital capacities will emerge stronger and more…

InMoment, the leading provider of Experience Improvement (XI) solutions, announced it has been named a Leader in the Gartner Magic Quadrant for Voice of the Customer. “Gartner defines voice of the customer (VoC) as a software application that integrates feedback collection, analysis, distribution and action into a single, interconnected platform to help you understand and improve the customer experience (CX).” Marketing Technology News: Integral Ad Science Expands Business Operations in India The report evaluated…

CustomerGauge added as niche B2B player in Gartner's 2020 VoC Magic Quadrant CustomerGauge, creator of the Account Experience category maximizing account retention and growth for B2B companies, announced it has been positioned by Gartner as a B2B niche player in the 2020 Magic Quadrant for the Voice of the Customer (VoC). Marketing Technology News: Tresorit Receives Gartner Peer Insights Customers’ Choice Distinction Gartner Inc., the world’s leading research and advisory company, published its 2020 Magic Quadrant for…

Tresorit, a leading end-to-end encrypted file sharing and content collaboration platform, announces that they have been named a Customers' Choice in the 2020 Gartner Peer Insights 'Voice of the Customer': Content Collaboration Tools. Tresorit is the first ever end-to-end encrypted service receiving this distinction, not only in the Content Collaboration Tools market but in all Gartner markets. Tresorit's zero-knowledge end-to-end encryption ensures that, unlike competitors such as Dropbox or Box, Tresorit can never…

Medallia, Inc., the global leader in experience management and engagement, announced that it has been named a Leader in Gartner’s first Magic Quadrant for Voice of the Customer (VoC). Of the 15 vendors evaluated, Medallia received the highest placement for completeness of vision. Marketing Technology News: Comscore and MediaMath Announce Partnership The report noted key strengths about the company: “Medallia pioneered the use of closed-loop action-taking based on customer feedback. It has the highest percentage of…

Placement Follows Company Being Named as a Leader by Gartner, Inc. in the 2020 Magic Quadrant for Access Management Ping Identity, the Intelligent Identity solution for the enterprise, today announced its winning rankings across all three categories of use cases in Gartner’s 2020 Critical Capabilities for Access Management report. The placement comes on the heels of Ping being named a Leader for the fourth consecutive year by Gartner, Inc. in the 2020 Magic Quadrant for Access Management. The report assesses 12 vendors…

Confirmit placed in the Leaders' Quadrant based on their ability to execute and completeness of vision Confirmit has been named one of the four Leaders in Gartner's Magic Quadrant for Voice of the Customer. According to Gartner, "A Magic Quadrant identifies and analyzes the most relevant providers in a market. To be included in this Magic Quadrant, each vendor had to demonstrate that it satisfied certain criteria." Marketing Technology News: Comscore and MediaMath Announce Partnership The definition of the Leader…

RingCentral ranked highest in all five use cases including mobility and remote working, integrated contact center, midsize enterprises, multinational organization and large enterprises RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, announced that it has received the highest scores in every use case among 14 total vendors in the November 2020 Critical Capabilities for Unified Communications as a Service (UCaaS), Worldwide report. Marketing…

Qualtrics, the leader in customer experience and creator of the experience management category, announced that it has been named a Leader in Gartner's inaugural 2020 Magic Quadrant for Voice of the Customer (VoC). Qualtrics' placement in the report is a result of Gartner's evaluation of the company's Ability to Execute, where Qualtrics is the highest-rated vendor and Completeness of Vision where Qualtrics is also a leading vendor. According to Gartner, VoC software applications integrate feedback collection, analysis,…

Report evaluates content services vendors' completeness of vision and ability to execute Hyland and its new acquisition, Alfresco were both named Leaders in the Gartner 2020 Magic Quadrant for Content Services Platforms*. This is the 11th consecutive year Gartner has recognized Hyland as a Leader within the evolved content services report, and the inaugural Leader positioning for Alfresco. Hyland completed its acquisition of Alfresco in October. Marketing Technology News: Vidyard’s Free Asynchronous Video Messaging…