Study finds long hold times, rerouting and agent repetition can deter customers from completing purchases Consumers want to call businesses directly before making a high-stakes purchase, according to a new report published today by Invoca,…
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Acquisition will accelerate innovation designed to help B2C brands drive more leads, improve the buyer experience and increase revenue Invoca, the leader in conversation intelligence for revenue teams, today announced that it has acquired…
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Bringing the power of end-to-end call tracking, conversation intelligence and insight directly to distributed marketing networks SproutLoud, the leading Distributed Marketing platform for brands and their distributed…
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Organizations including Build.com, Christian Brothers Automotive, Cincinnati Bell, LegalShield, LifeBridge Health, Media Experts, RingCentral, Tax Defense Network, Windstream, and others turn to Invoca to drive revenue by connecting their…
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Winter '21 release includes new visual dashboards, Conversation Review, and integration with Five9 to further enhance the leading conversation intelligence platform Invoca, the leader in conversation intelligence for revenue teams,…
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Rise Interactive, recognized as one of the top performance marketing agencies in the world and a Fastest Growing Agency by Adweek, has been named the 2020 Partner Collaborator of the Year by Invoca. Invoca is a leading conversation…
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At its 6th annual conference, Invoca announced three new solutions that extend its AI-powered conversation intelligence platform beyond the marketing organization to also serve sales, eCommerce, and customer experience teams. The new…
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Invoca, the leader in conversation intelligence for revenue teams, announced at its annual Invoca Summit, the Invoca Exchange, a marketplace of more than 40 partner solutions and integrations. Integrations include Google, Salesforce,…
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8 in 10 consumers felt more confident making high-stakes purchases online when given a clear option to speak with a live agent; 1 in 3 will find a new brand when they run into website trouble There's no denying that the COVID-19 pandemic…
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Invoca, the leader in AI-powered call tracking and conversational analytics, announced Dee Anna McPherson has joined as Chief Marketing Officer and Jennifer Lovette as Senior Vice President of Customer Success. Both roles will be pivotal as…
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New features allow customers to extract and apply more insights from conversational data as consumer needs and behaviors continue to shift Invoca, the leader in AI-powered call tracking and conversational analytics, announced the…
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Integration connects human conversations and digital experiences to drive higher conversion rates and revenue Invoca, the leader in AI-powered call tracking and conversational analytics, today announced an integration with Decibel, the…
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Total Economic Impact study shows how businesses can drive millions in revenue growth by using Invoca's platform to connect their online marketing and offline sales Invoca, the leader in AI-powered call tracking and conversational…
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Former CFO of MuleSoft and AppDirect to Drive Next Stage of Growth at Invoca Invoca, the leader in AI-powered call tracking and conversational analytics, announced that Michael DiFilippo has joined the company as Chief Financial Officer.…
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LeadsCouncil expands its alliance of lead generation experts with the addition of sales veteran from the leading call tracking and conversational analytics provider Invoca, the leader in AI-powered call tracking and conversational…
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New Partnership Enables Organizations to Better Engage With Customers in Real Time by Unifying Inbound Call Analytics Data, Conversational Insights, and Rich Customer Profiles Tealium, the trusted leader in real-time customer data…
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Invoca cements its position as the category leader, also earning “Best Relationship” and “Momentum Leader” recognition from G2  Invoca, the leader in AI-powered call tracking and conversational analytics, announced that customer feedback…
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The company is experiencing 75% year-over-year growth with blue-chip customers including Dish Network, Dignity Health, and U.S. Bank Invoca, the leader in AI-powered call tracking and conversational analytics, announced it has raised $56…
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First-of-its-kind solution powered by unsupervised machine learning helps marketers uncover and apply an unprecedented level of customer insights from inbound phone conversations Invoca, an AI-powered call tracking and conversational…
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Majority of consumers prefer phone calls or in-person interactions over AI and automated experiences to complete transactions for healthcare, financial services, and more Brands are betting on AI and digital communications to enhance their…
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