Hawksearch Launches Integration for Commerce Cloud on Salesforce AppExchange

Hawksearch announced that it has launched an integration for Salesforce Commerce Cloud on Salesforce AppExchange, empowering customers to increase conversions through advanced search, recommendations, and navigation. According to Forrester Research, 43% of site visitors immediately use the search box and searchers are 2-3 times more likely to convert. Hawksearch uses the power of both site relevancy and personalized visitor knowledge to deliver a refined search experience to users. Marketing Technology News: Five9 to…

Hyland Releases OnBase Integration for Salesforce

Hyland, a leading content services provider and Salesforce ISV partner, has launched its OnBase Integration for Salesforce on Salesforce AppExchange, providing access to important business data and documents alongside corresponding Salesforce records. Organizations leveraging the integration gain a complete view of information for vendors, customers, and transactions within a familiar interface to make faster, more informed decisions. OnBase users can now leverage Hyland's industry-leading content services, granular…

Metazoa Announces Turn-Key Services For Salesforce Org Clones, Splits, Merges And Technical Debt Removal

Metazoa, developers of the Salesforce ecosystem’s top software toolset for org management, announced it is providing turn-key service to assist companies with complex Salesforce org management tasks. Backed by Metazoa Snapshot, Metazoa’s services are a project-based offering created for enterprise-scale organizations to help with all aspects of Salesforce org clones, splits, merges, and technical debt removal. “Metazoa has developed the best tools for Salesforce org management, and now we are combining these tools…

Salesforce Study: 71% of Indians Expect Companies to Accelerate Digital Initiatives

Salesforce, the global leader in CRM, released the fourth edition of its State of the Connected Customer report which reveals that while a string of crises has affected all facets of life, including a fundamental shift in how customers connect with brands, factors like empathy, personalization, convenience, and digital transformation are the keys to customer relationships. As these same customers reevaluate the role of business in society, the notion of stakeholder capitalism is increasingly factored into purchase decisions.…

Atos Enters Into Exclusive Negotiations to Acquire Edifixio and to Reinforce Its Cloud and Salesforce Practice in the French Market

Atos, a global leader in digital transformation, announces it has entered into exclusive negotiations with the shareholders of Edifixio, a French cloud and Salesforce consulting and integration company, to acquire it. The acquisition would further strengthen Atos’ position as a leader in Salesforce and Public Cloud services in the French market by bringing experienced consultants to the Atos team. Consistent with its targeted acquisition strategy, the operation will expand Atos’ client portfolio and established expertise…

Mindsay Announces Customer Service Chatbot on Salesforce AppExchange, the World’s Leading Enterprise Cloud Marketplace

Customers can now simplify and enhance customer experience with Mindsay’s Customer Service automation solution Mindsay announced the launch of its Customer Service Chatbot on Salesforce AppExchange, empowering companies to automate and enhance customer experience through conversational AI. Mindsay’s chatbots give brands the ability to automatically resolve a variety of customer requests, from simple FAQs to complex transactions. Marketing Technology News: Marketing Industry Veteran Jeff Stelmach Joins Stadiumred Group as…

Salesforce Expands Work.com to Help Companies Get Back to Growth and Thrive in the New Normal

New employee workspace and helpdesk technology helps workers be productive from anywhere New communication apps enable businesses to create safer in-person experiences and build trust with customers and employees Salesforce and Thrive Global partner to offer wellness resources to employees Salesforce, the global leader in CRM, announced a significant expansion of Work.com to help companies get back to growth and thrive in the new normal. New products include an employee workspace and helpdesk to boost productivity, and…

Blackthorn Awarded Salesforce.org 2020 AMER Cross-Industry Partner of the Year Award

Blackthorn awarded Salesforce.org 2020 AMER Cross-Industry Partner of the Year award at the Salesforce.org Virtual Partner Summit on October 7, 2020. Since its inception in 2015, Blackthorn.io has seen immense success. In the past 18 months, they have scaled from 7 to 30 team members, 70 to 230 customers, and have realized over 90 new partnerships across Salesforce implementation partners. Blackthorn is increasing market visibility and its reputation as a pivotal Salesforce platform offering without significant…

JumpCloud Improves User Identity Lifecycle Management with Slack, Salesforce, GitHub, Atlassian, and AWS Integrations

JumpCloud announced new integrations that provide IT admins easier user identity lifecycle management across multiple applications from a single platform. These new integrations with Slack, Salesforce, Atlassian, GitHub, and AWS provide streamlined user management to the most common business applications, reducing the time IT admins spend onboarding and offboarding users from hours to minutes. Marketing Technology News: Anzu Appoints Former Activision Blizzard Executive Ruben Dehouck As A New Strategic Advisor…

Bambuser Announces New Integration With Salesforce Commerce Cloud

Interactive live video shopping provider Bambuser announced that it has launched Live Stream E-Commerce Experiences, a new integration with Salesforce Commerce Cloud, the fastest path to unified commerce. Commerce Cloud enables brands to provide personalized omnichannel experiences for shoppers that span web, mobile, social, and in-store. Now, as part of the world's #1 CRM platform - Salesforce brands can deliver completely unified experiences for customers that extend beyond commerce to include marketing, customer service,…

New Salesforce Research Reveals That Effective Use of Technology Will Help SMBs in India Pivot Through the COVID-19 Pandemic

30% of SMB respondents in India expect business to be as usual post the COVID-19 pandemic Meeting customer expectations and financial management and growth are the top challenges for Indian business growth currently and in the future Salesforce, the global leader in CRM, released its fourth edition of Small & Medium Business Trends Report capturing insights from Small and Medium Business owners and leaders worldwide. This research was conducted by The Harris Poll in two parts, with a study in March 2020 and a…

enosix Announces Commerce on Salesforce AppExchange

enosix announced it has launched a new SAP integration solution on Salesforce AppExchange, enabling a real-time, B2B eCommerce experience natively in Salesforce Commerce Cloud, integrating key SAP data like customer-specific pricing and available-to-promise inventory, as well as real-time order validation and creation in SAP. The enosix Commerce integration solution is pre-built to allow for integration timelines 70-90% shorter than traditional solutions. Marketing Technology News: Eric Porat Is Revolutionizing the…

Okta and Salesforce Partner to Build Trust with Work.com

Okta, Inc., the leading independent provider of identity for the enterprise, and Salesforce, the global leader in CRM, at Okta Showcase, announced a partnership and new integration between the Okta Identity Cloud and Salesforce Work.com designed to help organizations and communities build trust with their employees and customers. Trusting the Technology Innovative, forward-looking organizations across every industry have long understood the importance of investing in technology to reduce costs, drive operational…

Salesforce Ventures Launches Second $100 Million Impact Fund

Salesforce, the global leader in CRM, announced its second Impact Fund from Salesforce Ventures, the company's global strategic investment arm. The new $100 million fund will accelerate the growth of cloud companies addressing some of today's most pressing needs including education and reskilling, climate action, diversity, equity and inclusion, and providing tech for nonprofits and foundations. "Now more than ever, we believe business can be a powerful platform for change. We must leverage technology and invest in…

AppsFlyer Announces its Advanced Deep Linking Solution, OneLink, Now Available on Salesforce AppExchange, the World’s Leading…

Customers can now benefit from an improved journey from email campaigns to contextual in-app experiences, creating a conversion path to boost ROI AppsFlyer, a global attribution leader, announced it has launched OneLink, its deep linking solution, on Salesforce AppExchange, empowering customers to send users directly from their mobile inbox to in-app experiences, helping prevent a disjointed mobile journey. AppsFlyer’s OneLink generates a single link that leads users to a mobile app or app-store. Through AppsFlyer’s…

Salesforce Partners With Deluxe On Season Five Of Small Business Revolution Series

Expanded alliance between the two companies sees Salesforce showcasing their passion for small businesses in upcoming season Deluxe, a Trusted Business Technology™ company, announced that Salesforce, the global leader in customer relationship management, has signed on to sponsor season five of the acclaimed Deluxe series Small Business Revolution. The two companies first came together in early 2019, when Deluxe enlisted Salesforce to accelerate the company’s go-to-market strategy and improve customer engagement. Now,…

XCentium Achieves Salesforce Master Navigator in B2B Commerce Cloud

XCentium, a full-service digital consultancy firm and a leader in the digital e-commerce industry, announced they have achieved the Salesforce specialized partner certification of Master Navigator in Salesforce Commerce Cloud. The Salesforce Partner Navigator program helps clients find the right partner for their Salesforce implementation by highlighting the products and industries each partner specializes in, as well as their level of expertise in those areas. Salesforce evaluates each of its partners based on a variety of…

Biggest Digital Holiday Season Ever Will Strain Shipping Capacity According to Salesforce Forecast

Global online holiday sales predicted to grow 30 percent year-over-year in a season shaped by the COVID-19 pandemic Up to 700 million packages face potential shipping delays as orders exceed shipping capacity by five percent Holiday shopping season to start early with 10 percent of Cyber Week sales pulled into October Companies offering buy online, pickup in store will grow digital revenue by an average of 90 percent over last holiday season Salesforce, the global leader in CRM, announced new consumer insights…

Salesforce Announces Work.com for Vaccines

Technology will help enable governments and healthcare organizations to manage vaccine operations, from patient registration and scheduling to inventory management and public health outreach The world is preparing to deliver one of the largest mass vaccination campaigns in human history, but managing the process of safely distributing effective COVID-19 vaccines to potentially billions of people will be extremely challenging. That's why Salesforce, the global leader in CRM, announced Work.com for Vaccines. Building on…

Klyck.io Partners with Salesforce.com to Deliver B2B Sales Enablement Solutions

Klyck.io, a global leader in B2B sales enablement software, is proud to announce a partnership with Salesforce.com by becoming a certified member of their AppExchange. Together, Klyck.io and Salesforce.com deliver the power of sales enablement natively integrated into the Salesforce platform. Klyck.io is a sales enablement tool designed specifically for B2B. Its streamlined interface helps sales reps close more deals and build better relationships by delivering tailored marketing content, sales resources, and training…