IntelligenceBank Launches A NEW Salesforce Connector

Giving sales teams instant access to the latest approved marketing content IntelligenceBank, the leading marketing operations platform, announced the launch of the IntelligenceBank Salesforce Connector Lightning Component which enables sales and marketing teams to work more efficiently together. Marketing Technology News: Imprivata and Emerging Global Technologies bring Digital Identity Technology to Healthcare Providers… Based on IntelligenceBank's robust API, the Salesforce Connector…

CLOUDSTREET Announces Easy Salesforce.com Products Integration App For WordPress Websites

Integrating Salesforce with WordPress websites just got a great deal easier with the latest WebQuip version from CLOUDSTREET. Focused on deep website development and Salesforce integration, CLOUDSTREET uses its expertise to help websites work as hard and efficiently as their owners. Instantly Increases Sales Productivity There are no additional system requirements, and with its plug-and-play capability, WebQuip is easy to install. Once WebQuip is integrated on a website, the administrator has a wealth of tools at their…

Persistent Ranked As a Leader In Multiple Categories In ISG Provider Lens™ Report 2021 for Salesforce Ecosystem Partners

Persistent Systems  has placed as a Leader by leading global technology research and advisory firm Information Services Group (ISG) in ISG Provider Lens™ report 2021 for Salesforce Ecosystem Partners. Persistent is a Leader in the categories of Implementation Services for Marketing Cloud Midmarket, Implementation Services for Core Cloud Midmarket, and Managed Application Services Midmarket in the U.S. and Germany. The ISG Provider Lens™ reports provide an objective, data-driven assessment of technology and service…

Akamai Launches COVID-19 Vaccine Management Solution Built on Salesforce Vaccine Cloud

Vaccine Edge for Salesforce Vaccine Cloud enables systems to effectively and quickly scale, allowing a large number of users to simultaneously register for online appointments Akamai Technologies, Inc., a trusted solution for protecting and delivering digital experiences, today announced it has developed Akamai Vaccine Edge ("Vaccine Edge") for Salesforce Vaccine Cloud, to help government agencies, healthcare organizations, businesses, nonprofits and educational institutions scale their online distribution of COVID-19…

Proof Analytics Expands Go-To-Market Alliance with Salesforce, Delivers Award-Winning Proof BusinessGPS™ on the Salesforce Platform

Proof BusinessGPS on Salesforce includes full-scale campaign planning, budgeting and approvals, KPI tracking, and causal analytics that enable predictive and prescriptive marketing optimization Seamless, automated downloads of key commercial data directly from a customer's Salesforce Clouds, Datorama, Tableau, as well as many other data sources Salesforce: "Proof has done for analytics what Tableau did for data visualization. We see Proof as the 'missing piece' to deliver true closed-loop marketing." Gibraltar CMO Debbie…

Salesforce Grants Equity Awards to Acumen Solutions Employees Under Its Inducement Equity Incentive Plan

Salesforce, the global leader in CRM, announced it has granted equity awards under its 2014 Inducement Equity Incentive Plan (the "Plan") to new employees who joined Salesforce in connection with the acquisition of Acumen Solutions. The Plan was adopted by the Salesforce Board of Directors in July 2014, in accordance with New York Stock Exchange Rule 303A.08. With Acumen Solutions' deep industry knowledge and expertise, Salesforce Professional Services will be able to deliver even greater value and success for Salesforce…

Metazoa Optimizes Salesforce org Management Tool Snapshot for eCommerce Businesses

Leading Salesforce org management tool Metazoa Snapshot helps growing eCommerce businesses with complex Salesforce orgs    Metazoa, developers of the Salesforce ecosystem’s top software toolset for org management, today announced that Metazoa Snapshot has been optimized for eCommerce businesses. Metazoa Snapshot is the industry’s most comprehensive toolset for org management, technical debt removal, and more. “Because of the pandemic, eCommerce businesses of all sizes have experienced a major boom,” said Metazoa CEO…

RingCentral Introduces Direct Calls from Salesforce

Sales agents can now manage customer conversations directly from Salesforce for increased efficiency and productivity RingCentral, Inc., a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, announced the release of in-app calling for Salesforce. The new feature enables sales agents to make, transfer, and control phone calls directly from Salesforce, resulting in increased productivity and efficiency, and empowering sales agents to drive improved…

Saggezza Salesforce Practice Surges as Companies Engage Customers Remotely Amid COVID-19

Practice area earns over 80 certifications and grows to 18 employees in first year as it propels digital transformation initiatives As COVID-19 accelerated digital transformation initiatives across the country, companies turned to established technology platforms that could provide an instant impact and help them meet their business goals. In response, Saggezza, a global technology solutions provider and consulting firm, founded its Salesforce Practice to help clients make data-driven decisions, optimize CRM investment, and…

Atos Grows Its Salesforce Capabilities and Completes the Acquisition of Profit4sf

Atos announced that it has completed the acquisition of Profit4SF, a Dutch-based technology and management consulting company specializing in Salesforce enterprise implementations for its customers across the Netherlands. With this transaction, Atos re-affirms its ambitions to grow its expertise on Salesforce technologies across the globe, following the acquisitions of Eagle Creek and Edifixio in 2020. Marketing Technology News: Consumers Call Berocca to the Door in an ‘Actionable Audio Ad’ First On an operational level,…

New Research Shows Increased Velocity and Virtual Development Create Fresh Challenges For Salesforce Delivery Teams in 2020

Copado’s 2021 State of Salesforce DevOps Report Finds that Digital Transformation Accelerated, Software Teams Moved Faster and Quality Suffered During the Pandemic Copado, a leading DevOps platform powering the world’s largest digital transformations, today released the findings from its second “State of Salesforce DevOps” report, which provides insight into the development practices that lead to high-performing organizations. The report, sponsored by Copado and executed and analyzed by Beagle Research, is based on…

Sytel Announces Softdial Contact Center (SCC) Client on Salesforce AppExchange, the World’s Leading Enterprise Cloud Marketplace

Sytel’s customers can now benefit from access to multi-session, multi-channel contact center functionality embedded within Salesforce Sytel announced it has launched SCC Client on Salesforce AppExchange, giving users easy access to the multi-session, multi-channel functionality provided by Sytel’s Softdial Contact Center (SCC) cloud platform. Marketing Technology News: Atlassian Launches Cloud Enterprise to Meet Large Customer Needs Softdial Contact Center (SCC)  SCC connects and manages inbound and outbound contact…

SurveyMonkey Announces Availability of GetFeedback’s Integration with Salesforce Commerce Cloud

GetFeedback customers can now connect feedback data with Salesforce data to gather and act on insights that improve online customer experiences and drive business results SurveyMonkey, a leader in agile software solutions for customer experience, market research, and survey feedback, announced the general availability of a new integration connecting GetFeedback, SurveyMonkey’s multi-channel agile CX platform, with Salesforce Commerce Cloud, available here. Commerce Cloud enables brands to provide personalized experiences…

Coca-Cola Bottlers in North America Partner with Salesforce to Power Digital Transformation

CONA Services LLC will leverage Salesforce's Consumer Goods Cloud to enable profitable growth and deliver personalized B2B customer experiences Salesforce, the global leader in CRM, announced that Coca-Cola bottlers in North America have partnered with Salesforce to digitally transform its contact center and field service operations. The largest bottlers of the Coca-Cola system in the US —through their IT Shared Services Provider CONA Services LLC (Coke One North America) —will deploy Salesforce Consumer Goods Cloud to help…

Ada’s Industry Leading Conversational AI Chatbot Now Available on Salesforce AppExchange

Ada Enables Scalable, Personalized, and Automated Customer Experiences at Scale Ada, the market leader in Automated Customer Experience (ACX), announced that its conversational AI chatbot is now available in the Salesforce AppExchange, a leading enterprise cloud marketplace. Ada’s Salesforce strategy is designed to bring the power of accessible AI to organizations seeking to deliver best-in-class customer experiences. The company has long partnered with Salesforce to enable customers to deliver personalized, automated…

Klaviyo Announces a New Integration With Salesforce Commerce Cloud

Klaviyo announced that it has launched a new integration with Salesforce Commerce Cloud, the fastest path to unified commerce. Commerce Cloud enables brands to provide personalized experiences for shoppers that span web, mobile, social and in-store. Now, brands can deliver unified experiences for customers that extend beyond commerce to include marketing, customer service and more. Marketing Technology News: Comm100 Appoints Stijn Hendrikse and Kalle Radage to Board of Directors Klaviyo’s integration empowers Commerce…

Vonage Wins Partner of the Year Award from Salesforce

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, announced that Salesforce.org has named Vonage as winner of its 2020 Cross-Industry Independent Software Vendor (ISV) Partner of the Year EMEA Award. Presented at the Salesforce.org Virtual Partner Summit, the award recognises firms who have demonstrated excellence in serving Salesforce not-for-profit customers, innovating and giving back. Marketing Technology News: Nick Malone Joins Sitecore as Chief Operating…

Provar Raises $17 Million in Series A Funding Following Seven Years of Sustained Organic Growth As the Leading Salesforce Test Automation…

Provar, the leading test automation platform for Salesforce worldwide, announced the closing of $17 million in Series A funding led with an investment from Kennet Partners, an international growth equity firm whose portfolio includes high-growth companies in Europe and North America. This growth investment supports Provar’s ongoing mission to help teams capitalize on their Salesforce investment with a robust and scalable solution designed to improve release agility, drive down system errors and advance innovation. As part…

Qualified.com Welcomes Longtime Salesforce Executive Dan Darcy as Chief Customer Officer

After more than a decade championing product innovation and customer success at Salesforce, Darcy joins conversational sales and marketing platform Qualified amid massive year of 800% revenue growth Qualified, the conversational sales and marketing platform for revenue teams that use Salesforce, announced it has hired industry luminary and longtime Salesforce executive Dan Darcy as Chief Customer Officer. Darcy brings over 13 years of leadership at Salesforce to help enterprise B2B brands such as Adobe, Bitly, SurveyMonkey,…

Jack Henry Expands Relationship with Salesforce to Accelerate Connected Experiences for Financial Institutions

Salesforce provides Jack Henry with the digital transformation tools to manage full customer lifecycles to help financial institutions improve financial service offerings Jack Henry & Associates, Inc., a leading provider of technology solutions and payment processing services primarily for the financial services industry, and Salesforce, the global leader in CRM, announced an expanded relationship focused on providing Jack Henry a 360-degree view of its customers to deliver more connected and personalized experiences.…