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Top Hat Chooses Vonage to Power Video Capabilities for its Widely Adopted New Higher Education Teaching Platform

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has been chosen by industry-leading education technology provider Top Hat, to embed programmable video capabilities into its active learning platform for higher education. With the Vonage Video API, Top Hat enables educators to keep students engaged with real-time video lecture streaming and access to recordings of class meetings, facilitating improved connections and learning experiences inside and outside the virtual…

Frost & Sullivan Names Vonage Asia-Pacific Communications Platform as a Service (CPaaS) Provider

For the second year in a row, Frost & Sullivan has named Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, as the Asia-Pacific Communications Platform as a Service (CPaaS) Provider of the Year. Vonage was recognized for the Vonage Communications Platform, which allows for the integration of fully programmable APIs into existing products, workflows, and systems and from which the Company’s unified communications and contact center solutions are built. The Vonage…

Vonage And Xede Partner To Accelerate Digital Transformation

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, announced that Salesforce consulting partner Xede Consulting Group has chosen Vonage as its preferred partner for contact center opportunities. Leveraging Vonage Contact Center for Salesforce, Xede now has new capabilities to help their clients transform the way they connect and engage with their own customers. Marketing Technology News: Similarweb Adds New Chief Marketing and Technology Officers Xede specializes…

Simplus Partners With Vonage To Fuel Digital Acceleration For Enterprises

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, announced that Simplus, an industry leader in lead-to-cash implementations, has partnered with Vonage to provide its customers with communications APIs and contact center capabilities. With this partnership, Vonage APIs and the Vonage Contact Center for Salesforce solution will enable Simplus’ enterprise customers to create enhanced customer experiences while increasing efficiency through Simplus’ advisory,…

Vonage Names Rinaldo Huriptyo VP and General Manager Canadian Markets

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has named Rinaldo Huriptyo as Vice President and General Manager of Canadian Markets for its Applications Group. In this role, Huriptyo will oversee Vonage's field sales, channel, and alliances teams throughout Canada, building on the Company's existing presence within the region by reinforcing Vonage as a global leader in cloud communications helping organizations accelerate digital transformation. Marketing…

Online Marketplace Carousell Chooses Vonage to Enhance Customer Communications and Safeguard its Platform Against Fraud throughout Asia,…

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has been selected by Singapore-based online marketplace Carousell to safeguard its platform against fraud and enhance the speed and efficiency of customer notifications. Carousell, a leading consumer-to-consumer and business-to-consumer marketplace for buying and selling of new and second-hand goods, is using Vonage’s Verify API to implement two-factor authentication (2FA) to validate accounts. Using just a phone…

MondayCall Chooses Vonage as its Preferred Contact Center Partner

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, announced that Salesforce consulting partner MondayCall has chosen Vonage as its preferred partner for contact center opportunities. The combined power of Vonage Contact Center for Salesforce (VCC), and MondayCall's expertise, provides customers with deep integration with Salesforce to enhance the way their agents connect with each other and with customers. MondayCall delivers creative, scalable, and sustainable…

Vonage Announces Enhanced Capabilities to the Vonage Contact Center to Transform the Customer and Agent Experience for Businesses

Live chat functionality integrated into Vonage Omnichannel capabilities Enhancements to self-service for secure payments Microsoft Teams direct routing with Vonage Agent Connect Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, today announced the release of several product enhancements to Vonage Contact Center, that will help businesses to further transform the customer and agent experience to drive more personal connections in an increasingly virtual world.…

Vonage Expands Collaboration with Microsoft and Launches Integration with Microsoft Dynamics 365

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has announced that it will expand its Vonage Contact Center offering to include seamless integration with Microsoft Dynamics 365. Vonage Contact Center for Microsoft Dynamics 365 enables businesses working within the Microsoft ecosystem to leverage personalized customer engagement capabilities with a cloud-based contact center solution, empowering agents to increase productivity, access customer insights, and…

Vonage To Power Cloud Software Provider Spacely’s Virtual Reality Solutions

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, is to power Japan-based virtual reality (VR) cloud software provider Spacely’s 360-degree VR solutions over video. Spacely enables users to easily create, edit, and effectively use 360-degree VR content. Vonage’s Video API enables any organisation to embed secure and scalable video capabilities into any software application. The Vonage solution, embedded within Spacely’s platform, allows customers to upload…

Vonage Appoints Joy Corso as Chief Marketing Officer

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation,  announced it has appointed Joy Corso as Chief Marketing Officer. Corso will report to Rory Read, Vonage Chief Executive Officer. Corso is responsible for leading all areas of Vonage's global marketing function. She will play an integral role in advancing the Company's leadership position in cloud communications, and will help drive Vonage's continued transformation and next level of growth. Marketing Technology…

Vonage Launches Vonage Voyagers Developer Champions Program

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has launched a new developer champions program, Vonage Voyagers, to assemble a team of developers passionate about building connected applications and inspiring their communities. The program has been designed to drive high-quality product feedback from a diverse pool of users; promote the creation of useful content; and increase the frequency and quality of support provided by and for the developer community. The…

Catherine Boyce of Vonage Named to the 2020 CRN 100 Rising Female Stars List

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, announced today that CRN, a brand of The Channel Company, has named Catherine Boyce, Senior Channel Manager, to its 2020 list of 100 Rising Female Stars. This exclusive list identifies extraordinary women who are helping to shape the future of the IT channel through their dedication, hard work, and innovation, positioning themselves as leaders and helping their organizations succeed. With more than a decade of…

Vonage Appoints Tien Tzuo to Board of Directors

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, today announced it has appointed Tien Tzuo to the Company's Board of Directors as an independent director. Mr. Tzuo is the Founder, Chairman and CEO of Zuora, an enterprise software company, and a respected thought leader in the software-as-a-service (SaaS) industry. "We are thrilled to welcome Tien to Vonage. He brings a wealth of enterprise SaaS experience and subscription-based services expertise that will be…

Vonage To Safeguard Gaming Firm PUBG Corporation’s Global Gamers

The Vonage Verify API uses two-factor authentication to validate PUBG users, build trust, and increase conversions across SMS and voice channels Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, is helping Korea-based online game developer PUBG Corporation to safeguard its worldwide gamers with its Verify API. With multiple operational offices globally across North America, Europe, Japan and China, PUBG Corporation is the publisher and developer of the 2017…

Vonage Partners with Conversational AI Platform EBO.ai

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has announced its partnership with AI communications leader, EBO.ai to provide businesses with intuitive, intelligent customer service tools and support powered by the Vonage Communications Services Platform. EBO.ai, a virtual agent provider based in Malta and the UK, helps companies build valuable, long-lasting relationships with their customers using artificial intelligence technology that automates personalised…

Vonage Contact Center Helps Homeless Link Handle 250% Increase in Calls During COVID-19

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation,  announced that Homeless Link has been able to handle a 250 percent increase in calls while operating remotely, in response to the COVID-19 pandemic, with the Vonage Contact Center. Homeless Link is the national membership charity for organisations working directly with people who become homeless in England and Wales. In partnership with St Mungo's, the charity uses the Vonage Contact Center to provide its 24/7…

Vonage Contact Center Helps Homeless Link Handle 250% Increase in Calls During COVID-19

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, announced that Homeless Link has been able to handle a 250 percent increase in calls while operating remotely, in response to the COVID-19 pandemic, with the Vonage Contact Center. Homeless Link is the national membership charity for organisations working directly with people who become homeless in England and Wales. In partnership with St Mungo’s, the charity uses the Vonage Contact Center to provide its 24/7…

Vonage Appoints Industry Veteran Curt Allen as Channel Chief

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has announced that industry veteran Curt Allen will join the Company as Senior Vice President and Channel Chief, effective July 13, 2020. Allen has more than two decades of Channel experience in the tech industry, having been both a Master Agent and a leader of Channel programs with large technology providers. With a reputation for building lasting relationships through agile and measurable strategic initiatives,…

Vonage Powers Messaging Capability and Customer Support

Indonesia’s largest telecommunications and network provider, PT. Telekomunikasi Indonesia, has chosen Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, to enhance its customer communications and experience. The Vonage Messages API has been integrated into Telkom Indonesia’s five business divisions - IndiHome, a broadband retail service, wifi.id, a Wi-Fi and hotspot service, Telkom DBS, a digital business solutions, Telkom DWS, its wholesale segment portfolio and …