Beginning with manufacturing, Fuze launches tailored communications experiences to drive operational efficiency and productivity Fuze, the leading cloud-based communications provider for the modern global enterprise, unveiled a new initiative to deliver tailored solutions for specific verticals. Developed with the knowledge and expertise gained supporting enterprise customers in various industries, these solutions are designed to meet the specific needs and requirements of companies that produce, distribute, or sell…

Versature, a leading provider of unified cloud communications solutions to businesses across Canada, announced that it has rebranded its business as net2phone Canada. The fast-growing Canadian subsidiary of net2phone will continue to provide Canadian firms with innovative cloud communications solutions and outstanding service. "Our new name aligns perfectly with our mission," said Jonathon Moody, President and COO of net2phone Canada. "We are focused exclusively on providing our Canadian clients with powerful…

RingCentral, Inc., a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, announced that Foundation Building Materials (FBM), a leading construction materials distributor for the commercial construction and residential building trade, has selected RingCentral Office® as its cloud communications solution, including team messaging, video meetings, and a cloud phone system, to enable more than 3,600 employees to work from anywhere. With operations spread out…

8x8, Inc., a leading integrated cloud communications platform provider, announced that the Anaheim Ducks National Hockey League (NHL) team and Honda Center, one of the premier entertainment and sports venues in the country, have selected 8x8 as their official cloud communications provider. The Ducks are deploying the 8x8 integrated cloud communications and contact center solution to help improve employee, partner, and customer experience. The Anaheim Ducks and Honda Center wanted to accelerate digital transformation…

2600Hz, a leading provider of unified business communications and the world-renowned KAZOO platform, is excited to announce that CEO and Co-Founder Darren Schreiber has been appointed to the Board of Directors of the Cloud Communications Alliance (CCA). As a member of the Board, Schreiber will work closely with the CCA team to further the organization's strategic initiatives and to support cloud communications providers worldwide. The CCA is a global not-for-profit organization committed to advancing the cloud…

8x8, Inc., a leading integrated cloud communications platform, announced new 8x8 Open Communications Platform™ enhancements, improving how organizations manage and use communications and collaboration. These new innovations are helping organizations accelerate digital workplace initiatives and optimize employee productivity and customer experiences from anywhere on any device. “A modern, seamless platform matters. Owning the fully integrated cloud technology stack, from voice, team chat and meetings to contact…

Accelerates Infobip’s Path to More Than $1 Billion in Run Rate Revenue Infobip, a global cloud communications company, announces that it has entered into a definitive agreement with Amdocs Inc. to acquire OpenMarket, a leading provider of mobile messaging solutions to enterprises, for a gross cash amount of approximately $300 million. The transaction is expected to close following the receipt of customary regulatory approvals. This combination brings together two world-class companies to form a leading global player in…

8x8, Inc, a leading integrated cloud communications platform, announced its findings from an analysis of usage trends across its more than one million global business users. Organizations shifting to remote work are driving new employee communications behaviors as app usage for business communication and collaboration has more than doubled, which is leading to nearly 2.5X more voice calls and 6X more video meetings. In 2020, organizations around the world have realized that remote work is no longer a nice-to-have perk, but…

Global IT Services Provider Moves to 8x8 Communications, Collaboration and Contact Center Solution to Support Employees, Customers and Partners Around the World 8x8, Inc., a leading integrated cloud communications platform, announced that phoenixNAP, a global IT services provider offering security-focused cloud infrastructure, dedicated servers, colocation, and specialized Infrastructure-as-a-Service (IaaS) technology solutions, is using the 8x8 Open Communications PlatformTM to enable employees and contact center agents…

Bandwidth, a leading enterprise cloud communications company announced it has signed a definitive agreement to acquire Voxbone, an international enterprise cloud communications leader, for an enterprise value of €446 million EUR, representing a multiple of approximately six times anticipated Voxbone 2020 revenue. Voxbone has been majority-owned by Vitruvian Partners, a leading growth- and technology-focused investment firm headquartered in London, UK, since 2015. Voxbone is a leading European-based communications platform…

Avaya and RingCentral Inc. announced the expansion of Avaya Cloud Office by RingCentral across Europe, with the solution now generally available in France, Ireland, and the Netherlands. In addition, the companies also announced that they have signed their first seven-figure deal with a large United Kingdom-based Government customer. This geographic expansion of Avaya Cloud Office follows the launch of the solution in Canada, the United Kingdom, and Australia in June and the United States in March. Since then, the solution…

Melrose Labs has partnered with Phronesis Technologies to reassure businesses that customers are who they say they are Following the launch of its voice and messaging services earlier this year, Melrose Labs’ new partnership will see the platform develop new identity verification services that will protect businesses and improve customer engagement. The new offerings will also enhance Melrose Labs’ existing Identity and Location, and One-Time Password (OTP) services. Marketing Technology News: Outbrain Launches Carousel,…

RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions announced that Mindbody, the leading technology platform for the wellness industry, has adopted RingCentral’s unified cloud communications platform to keep its distributed, global workforce connected from anywhere on any device, across the United States, United Kingdom, and Australia. Founded in 2001 and headquartered in San Luis Obispo, CA with locations across the globe, Mindbody enables businesses…

8x8 Announces Strategic VAR Channel Partnership with Spectrotel to Help Organizations Transform the Digital Workplace with Cloud Communications 8x8, Inc., a leading integrated cloud communications platform, announced that Spectrotel, Inc., a leading national next generation aggregator and managed services provider, has joined the 8x8 Open Channel Program as a strategic value added reseller (VAR) partner. Spectrotel is now offering the 8x8 Open Communications Platform™, which uniquely combines cloud voice, team chat, video…

8x8, Inc., a leading integrated cloud communications platform, announced that Correll Insurance Group has deployed the 8x8 Open Communications Platform to allow local independent agents to operate from anywhere, and continue serving individual and business clients for all their insurance needs. Founded in 1931 and headquartered in Spartanburg, South Carolina, Correll Insurance Group has grown to become one of the largest independent insurance agencies in the Carolinas. With more than 250 independent agents and staff across…

AVOXI, the leading cloud communications platform specializing in contact center and virtual number solutions, recently announced their ability to integrate must-have technologies like CRM into their contact center platform. Empowering support and sales teams to provide exceptional customer interactions, AVOXI is simplifying how contact centers manage their day to day workflows. Enterprise customers can now pull in important customer information directly into their web phones, automatically log tedious tasks like call…

Partnership Enables Enterprise-Wide Customers Access to Digital Transformative Communications & Rich Media Experiences KDDI America, a subsidiary of “KDDI Corporation”, a Fortune Global 500 company with three datacenters in the U.S., announced it has partnered with Infobip, a global cloud communications company that provides messaging solutions for advanced customer engagement, identity authentication and security. As the demands for digital customer experiences expand, KDDI America’s strategy is to enable digital…

Vonage, a global business cloud communications leader, has announced that the County of San Bernardino (the County) in California has chosen Vonage Business Communications (VBC) to transition its staff and 12 office locations to a remote work environment during the COVID-19 crisis. With VBC's unified communications capabilities, the County's staff of 2,200 are able to productively work from home, with access to all of the tools and business applications they need to keep operations moving forward, while staying safe by…

Regional fiber division of Ohio's longest run independent telco launches Horizon Hosted Voice with cloud-based VoIP solution Alianza, Inc., the leading cloud communications platform for service providers, announced that Horizon Telcom is launching Horizon Hosted Voice, a new cloud-based unified communications solution, using Alianza's cloud native, agile software-as-a-service VoIP solution. Horizon has been providing telecommunications services to Southern Ohio for 125 years. Their regional fiber broadband division,…

Sinch AB (publ), a global leader in cloud communications for mobile customer engagement, has entered into a definitive agreement to acquire SAP Digital Interconnect (“SDI”), a unit within SAP SE, for a total cash consideration of EUR 225 million on a cash and debt-free basis. SDI offers cloud-based communications products and serves more than 1,500 enterprise customers throughout the world. Its customer base includes many of the world’s most valued brands, including top technology companies, banks, payment gateways,…