RingCentral Ranked Highest in Five out of Five Use Cases in the 2020 Gartner Critical Capabilities for Unified Communications as a Service…

RingCentral ranked highest in all five use cases including mobility and remote working, integrated contact center, midsize enterprises, multinational organization and large enterprises RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, announced that it has received the highest scores in every use case among 14 total vendors in the November 2020 Critical Capabilities for Unified Communications as a Service (UCaaS), Worldwide report. Marketing…

8×8 Named a Leader in 2020 Gartner Magic Quadrant for Unified Communications as a Service, Worldwide

8x8 Recognized as a Leader for the Ninth Year in a Row 8x8, Inc., a leading integrated cloud communications platform, announced it has been named a Leader in the 2020 Gartner Magic Quadrant for Unified Communications as a Service, Worldwide1. This is the ninth consecutive year 8x8 has been recognized as a Leader in this report. Marketing Technology News: SOPHOLA, Announces Partnership with DGtraffic “Global enterprises have become heavily reliant on their providers to deliver all the key communications and…

Star2Star Named In Gartner 2020 Magic Quadrant for Unified Communications as a Service

Star2Star, global leader in cloud-native communications, collaboration, and integration solutions for the enterprise, announced that they have been named in the Gartner Magic Quadrant for Unified Communications as a Service, Worldwide for the sixth straight year. The Gartner Magic Quadrant assesses UCaaS providers around the world to identify industry Leaders, Challengers, Visionaries, and Niche Players. Recommended: MarTech Primer: Advertising Technology and Demand-Side Platforms (DSPs) It was positioned by Gartner,…

RingCentral Named a Leader in the 2020 Gartner Magic Quadrant for Unified Communications as a Service

RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, announced that Gartner has recognized RingCentral as a Leader in the 2020 Magic Quadrant for Unified Communications as a Service, Worldwide report. In the Magic Quadrant report, published on November 11, 2020, RingCentral was positioned furthest for completeness of vision in the Leaders quadrant. This is RingCentral’s sixth year in a row being named to the Leaders quadrant. Marketing Technology…

Zoom Named a Leader in Two Gartner 2020 Magic Quadrants: Meeting Solutions and Unified Communications as a Service

Celebrating Fifth Consecutive Year in the Leaders Quadrant for Meeting Solutions; Named a Leader during its First Year Included in the Magic Quadrant for UCaaS Zoom Video Communications, Inc. announced that analyst firm Gartner has named Zoom a Leader in the 2020 Magic Quadrant for Meeting Solutions, as well as a Leader in the Magic Quadrant for Unified Communications as a Service. This is the sixth time Zoom has appeared in the Gartner Magic Quadrant for Meeting Solutions and its fifth consecutive time as a Leader. It is…

Fuze Named A Visionary In The 2020 Gartner Magic Quadrant For Unified Communications As A Service

Fuze recognized for its ability to execute and completeness of vision for the eleventh consecutive time in this Magic Quadrant report Fuze, the leading cloud-based communications provider for the modern global enterprise, announced that Gartner, Inc. recognized the company as the only Visionary in its 2020 Magic Quadrant for Unified Communications as a Service, Worldwide. This is the eleventh time that Fuze* has been included in the Gartner Magic Quadrant for Unified Communications as a Service, Worldwide report.…

Cisco Honors NWN with Partner of the Year Awards for Innovation and Unified Communications

IT and networking giant recognizes NWN for their solution-as-a-service portfolio, supporting rapidly-evolving customer needs At the 2020 Cisco Partner Summit Digital, Cisco recognized NWN with two regional Partner of the Year Awards. As a leading national provider of integrated cloud communications and infrastructure offerings, NWN earned the distinction of Technology Excellence Partner of the Year: Collaboration (South) and Transformation/Innovation Partner of the Year (East). NWN was honored for its innovation, leadership…

NICE First to Achieve Microsoft Teams Certification for Unified Communications Recording

NICE, a leading provider of financial communication compliance solutions, announced that its NICE Trading Recording System (NTR) is first to market for compliance recording solutions to be certified under the Microsoft Teams certification program. NTR is the first solution to receive its certification under the program. The certification assures financial services organizations (FSOs) that NTR has been tested and verified to provide the quality, compatibility, and reliability they've come to expect from Teams. NTR provides…

Red Box Partners with RingCentral to Deliver Next-Gen Voice and Video Capture Integrated with Unified Communications for Highly Regulated…

Dedicated voice specialist, Red Box, today announced a new integration partnership with RingCentral, a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. The integration will deliver access to RingCentral Voice and Video recorded conversations via Conversa by Red Box, the newly launched open microservices-based enterprise voice platform. "As dispersed workforces are now the norm, the adoption of UCaaS solutions has undoubtedly been accelerated within regulated…

Movius WhatsApp Integration Creates First True Compliant Mobile Unified Communications Solution

Movius, the leading global provider of mobile unified communication software, is now enabling enterprises to securely and compliantly communicate with clients on their preferred mobile messaging channel. The company announced the integration of WhatsApp support from within Movius MultiLine, their secure mobile communication service that can be deployed over any smartphone device on any global carrier. The integration will help unify and capture all business voice and messaging channels through a single integrated user…

Ribbon to Deliver Carrier-Grade Unified Communications as a Service to the IBM Cloud for Financial Services

Ribbon's Kandy Business Solutions will leverage the IBM Cloud for Financial Services to deliver secure, cloud-based Unified Communications as a Service capabilities Ribbon Communications Inc., a global provider of real time communications software and packet and optical transport solutions to service providers, enterprises, and critical infrastructure sectors, announced it has joined the IBM Cloud for Financial Services ecosystem and intends to onboard its Unified Communications as a Service (UCaaS) offering to the…

Cardinal Health Chooses Zoom As Its Video-First Unified Communications Platform

Zoom Video Communications, Inc. announced that Cardinal Health, Inc. a global, integrated healthcare services and products company will standardize on the company’s robust UCaaS platform to consolidate and optimize workflow. The initial rollout includes more than 17,000 Zoom users including video webinar, rooms, cloud room connectors and phone licenses. Replacing other services with a unified communications platform, Zoom was selected due to its strong quality of service, reliability, and user experience. Marketing…

NWN Helps Fairleigh Dickinson University Move to Unified Communications

Unified Communications Platform Contributes to Confidence on Multiple Campuses NWN, a leading technology-enabled service provider focused on transforming the customer experience, is helping Fairleigh Dickinson University (FDU) successfully transition both its NJ and Vancouver campuses to a new dynamic collaboration solution with the NWN Unified-Communications-as-a-Service offering. NWN has helped FDU not only move its telephony systems from copper to VoIP, but also set up an enhanced 911 solution as a part of the…

Westelcom Acquires West Coast Unified Communications Provider Teo

Westelcom, a leading provider of Advanced Communications Services throughout New York State, announced that they have acquired Teo Communications Services. Headquartered in Mukilteo WA., Teo Communications Services manufactures and supports an end-to-end unified communications solution sold nationally to mid-market enterprise customers through a business partner channel. "This transaction significantly enhances our ability to expand our vision of providing Mission Critical Unified Communications Solutions throughout …

Momentum Telecom Honored With 2020 Unified Communications Product of the Year Award

Microsoft Teams Offering Recognized for Exceptional Innovation Momentum Telecom announced today that TMC, a global, integrated media company helping clients build communities in print, in person and online, has named Momentum's Microsoft Teams offering as a 2020 Unified Communications Product of the Year Award winner. Microsoft Teams on the Momentum network enables enterprise customers to create a fully unified communication and collaboration solution to best meet their business needs. In addition to Momentum's cloud…

Versa Networks Secure SD-WAN Receives 2020 Unified Communications Product of the Year Award

Versa Secure SD-WAN Selected as Winner Due to its Unique Ability to Transform Networks by Converging SD-WAN, Security, Routing, and Network and Application Analytics Versa Networks, the leader in Secure SD-WAN, today announced that TMC, a global, integrated media company helping clients build communities in print, in person and online, has named its Secure SD-WAN as a 2020 Unified Communications Product of the Year Award winner. Versa is the leader in Secure SD-WAN, uniquely combining full-featured SD-WAN,…

Latest Version of the Optanix Platform Delivers New Capabilities for Unified Communications and Contact Center Deployments

New solution-specific features combine with core platform functionality to drive uptime and performance for real-time communications solutions Optanix, the leader in intelligent business service assurance, today announced version 6.0 of the Optanix Platform. This release features new capabilities for contact center, unified communications and data networks. Among the new solution-specific features included in Optanix Platform version 6.0 are the following: Expanded support for the latest versions of Cisco Unified…

Aragon Identifies Unified Communications and Collaboration As Key During Health Crisis

Aragon evaluates 15 major providers in the UCC market Aragon Research identifies fifteen major providers in its fourth edition of the Aragon Research Globe for Unified Communications and Collaboration, 2020, published today. The report states that unified communication and collaboration platforms are maturing as the modalities of voice, video, and messaging become mandatory. While there was already growing demand for a centralized communications platform, the current health crisis has given enterprises a renewed sense of…

Avaya Identified as a Leader for 3rd Consecutive Year in Aragon Research Globe for Unified Communications and Collaboration Based on its…

Leadership Designation Includes Completeness of Strategy and Performance in Addressing Customer Needs Avaya Holdings Corp, a global leader in solutions to enhance and simplify communications and collaboration, has been named a Leader in The Aragon Research Globe for Unified Communications and Collaboration, 2020. #TechNews: @Avaya Identified as a Leader for 3rd Consecutive Year in @AragonResearch1 Globe™ for #UnifiedCommunications & #Collaboration Based on its Innovative #Cloud Offerings According to the report,…

Applications of Unified Communications

Whenever companies consider services to improve team collaboration, Unified Communications always enters the discussion. As technology is continuously developing, we have entered an era where work is no longer limited to a workstation, telephone, or computer screen. Professionals can share their skills and open new doors over the globe which is possible only with the correct gadgets, and a Cloud connection.  Now that a large portion of the world’s population is all set to work remotely by 2020, and many different…