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Sensormatic Solutions AI-Enabled Sensor and Video Technologies Power Store Guest Behaviors Analytics

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AGII Introduces Multi-Domain Insight Processor to Enhance Analytical Speed Across Web3 Systems

  • Retailers can optimize staffing, promotions, merchandising and more through insights provided by Orbit AI sensors and Video AI cameras to maximize profitability, reduce risk and enhance shopper experience

  • Re-ID technology provides powerful retail insights to inform critical business KPIs and help drive impactful outcomes

Sensormatic Solutions, the leading global retail solutions portfolio of Johnson Controls, is helping retailers unlock and act on critical business metrics though AI-enabled sensors and cameras. Store Guest Behaviors powered by AI harnesses Re-Identification (Re-ID) technology within Orbit AI overhead people counters and Video AI cameras, providing retailers access to actionable insights through ShopperTrak Analytics, enabling swift decision-making and boosting in-store sales activity.

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“Brick-and-mortar retailers have access to shopper data that rivals insights gathered by e-commerce channels—data that drives retailers’ crucial business decisions,” said Tony D’Onofrio, president of Sensormatic Solutions. “The key is capturing and analyzing those in-store insights to streamline store operations and maximize profitability. The AI technologies powering Store Guest Behaviors Analytics not only gather but report on real-time activity to help retailers respond to dynamic store performance metrics while maintaining privacy and operational efficiency.”

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Orbit AI sensors and Video AI Cameras are designed to exclude staff and non-shopper traffic from count (without using personal identifiable information), delivering precise metrics that retailers can trust to help them make strategic decisions. Backed by this data, Sensormatic Solutions Store Guest Behaviors Analytics can empower retailers with the insights to:

  • Drive higher conversion by understanding shopper journeys. Path-to-purchase analytics can reveal how shoppers move through the store, helping retailers optimize layouts and merchandising to boost in-store sales.
  • Boost merchandising impact with real-time layout insights. Zone preference and dwell time data reveal which displays attract attention and convert, enabling retailers to optimize product placement.
  • Improve operational efficiency with smarter staffing. Real-time traffic trends and peak shopping times inform labor allocation, helping ensure the right coverage at the right time to drive efficiency and improve shopper experiences.

“We’ve taken our long-standing partnership with Sensormatic Solutions to the next level with the introduction of Orbit AI,” said Erika Long, director of operations at LIDS. “This new technology gives us a clearer picture of how shoppers move through our stores and helps us make smarter decisions to improve their experience. We’re excited to see how these insights will benefit both our business and our customers.”

Attendees of the 2026 NRF Big Show, taking place from Jan. 11-13 at the Jacob K. Javits Convention Center in New York City, can stop by booth #5321 to see demonstrations of Store Guest Behaviors Analytics powered by AI and learn more about Sensormatic Solutions latest innovations.

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Anoki Launches with Index Marketplaces to Power Scene-Level Contextual Targeting Across CTV

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Anoki Launches with Index Marketplaces to Power Scene-Level Contextual Targeting Across CTV

Integration enables moment-aware ad experiences through Index Marketplaces, connecting Anoki’s AI-powered contextual intelligence with premium CTV supply.

Anoki, the leader in contextual video intelligence for connected TV (CTV), announced its integration with Index Marketplaces, Index Exchange’s omnichannel platform for curated, signal-rich supply activation and sell-side decisioning. With this integration, Index becomes one of the first global ad exchanges to offer media owners and media buyers widespread access to Anoki AI-powered scene-level intelligence.

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Marketers have long struggled with broad contextual tools that stop at the genre or program level.

“Scene-level intelligence is redefining what’s possible in CTV,” said Mike Treon, Head of CTV and Video Strategy at PMG. “The combination of Anoki’s AI-powered contextual insights with Index Marketplaces gives marketers another significant advantage in targeting and optimizing the delivery and curation of media. It gives us the ability to activate messages in real time around the most relevant content moments—scaling performance and creative opportunities that simply didn’t exist before through historical programmatic channels.”

Through Index Marketplaces, marketers can now access scene-level contextual data powered by Anoki’s ContextIQ platform for streaming TV. This gives buyers deeper insights into scene-level understanding of content tone, sentiment, and subject matter. This enables ads to align with content moments in real time.

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By pairing Anoki’s AI-powered scene-level contextual targeting with Index’s leadership in dynamic ad podding across streaming and live events, the collaboration unlocks a new era of precision in CTV advertising. Through dynamic ad podding, Index operationalizes Anoki’s scene-level intelligence at the pod level, streamlining decisioning, reducing waste, and elevating transparency across streaming TV. Marketers can now align creative with live, context-rich moments to deliver more relevant and impactful viewer experiences.

“Anoki’s integration with Index Marketplaces unlocks the next generation of CTV-first contextual intelligence, driving smarter, more transparent activation across streaming TV,” said Cory Greenberg, Head of Streaming TV, North America at Index Exchange. “By combining Index’s drive for efficiency with Anoki’s scene-level understanding, we are enabling smarter, more emotionally aligned ad experiences that improve outcomes for both media buyers and media owners.”

“Context matters more than ever in a fragmented streaming world,” said Abbey Thomas, Chief Commercial Officer at Anoki. “By partnering with Index Exchange, we are bringing our AI-powered scene level targeting to a broader CTV ecosystem that relies on Index Marketplaces. This makes it easier for advertisers to align with meaningful scenes at scale while preserving brand safety including live events.”

This integration delivers measurable value across the CTV ecosystem: marketers benefit from seamless access to curated, high-performance deal packages built for precise, contextually relevant, brand-safe targeting at the scene level—without relying on personal data. Media owners can now tap AI-powered scene-level intelligence for their valuable live event and other inventory curated in Index Marketplaces. This new integration brings greater transparency, optimization, and control to media owners by activating AI-powered scene-level insights that help them maximize their inventory’s value. Activation remains seamless through existing SSP and DSP workflows without any added platform fees.

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BigID Accelerates FedRAMP Authorization with Knox Systems to Power the Next Generation of Federal Data Security

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BigID Accelerates FedRAMP Authorization with Knox Systems to Power the Next Generation of Federal Data Security

BigID partners with Knox to fast-track FedRAMP authorization and bring the industry’s most advanced AI Data Security Platform to federal missions.

BigID, the leader in data security, privacy, compliance and AI governance, continues its momentum as one of the fastest-growing leaders in data security, privacy, and AI governance announced at the DCA Live Capital Capital Dual Use Event that it is advancing its federal strategy with a rapid path to FedRAMP authorization in partnership with Knox. This move will accelerate how U.S. federal agencies adopt modern data and AI security and unlock BigID’s breakthrough AI-driven innovation across civilian, defense, and intelligence missions.

The BigID platform, already deployed across federal agencies, helps teams reduce data and AI risk, meet regulatory mandates, and modernize how they manage sensitive data at scale. It provides unified discovery and controls across cloud, SaaS, and on-prem environments, enforces privacy and security automatically, and strengthens mission resilience with continuous, intelligent governance. By streamlining compliance, BigID lets agencies focus on mission outcomes instead of administration.

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Optimized for classified, air-gapped, and hybrid architectures, BigID meets the operational demands of federal agencies and aligns with key government standards including NIST SP 800-53, CMMC, FISMA, EO 14028, and the DoD Zero Trust Framework.

Through its partnership with Knox, BigID is set to achieve this critical authorization in months rather than years. Knox’s federal managed cloud, the largest FedRAMP-authorized cloud platform in operation, provides BigID with an accelerated path that bypasses the traditional three-year, multi-million-dollar authorization cycle. The collaboration positions BigID to deliver its platform to federal customers at unmatched speed and scale.

“Federal agencies are at a tipping point – the explosion of sensitive data demands more than traditional compliance tools. It requires deep intelligence and automation,” said Brian Rosson, Vice President of Federal at BigID. “By teaming with Knox to rapidly achieve FedRAMP authorization we are extending these capabilities to every corner of government at the pace Federal modernization demands.”

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By eliminating the FedRAMP authorization bottleneck, Knox reduces compliance timelines from years to approximately 90 days – enabling agencies to adopt secure SaaS and AI solutions at the highest federal standards. Importantly, Knox integrates AI-driven compliance monitoring and real-time threat detection to identify vulnerabilities early and protect mission-critical systems from emerging cyber risks. This means agencies gain faster deployment, lower compliance costs, real-time security insights, and a trusted environment to innovate safely within Federal cloud frameworks.

“Our government needs advanced platforms like BigID to ensure that Federal agencies have mastery over their most critical asset – data,” said Irina Denisenko, CEO of Knox. “By expediting BigID’s FedRAMP journey, we are making it possible for agencies to unlock new value from their data while upholding the strongest standards of trust, security and compliance. This is about ensuring AI and cloud adoption happen responsibly at the speed our nation requires.”

Messangi Promoted to Select Partner in Meta’s WhatsApp Partner Program

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Messangi Promoted to Select Partner in Meta's WhatsApp Partner Program

Messangi, a leader in enterprise messaging and CPaaS solutions, has been promoted to Select Partner in Meta’s Partner Performance Accelerator for Business Messaging Program. This advancement reflects the significant growth and rapid adoption of WhatsApp among Messangi’s customers across the Americas.

Over the past several years, Messangi has helped enterprises, telecom operators, aggregators, and ISVs transition from legacy SMS-only platforms to modern, conversational messaging channels. As organizations increasingly sought richer interactions and more engaging customer experiences, WhatsApp quickly became the preferred channel for both businesses and consumers. Messangi’s customers adopted WhatsApp at an accelerated pace, generating strong usage and performance that contributed directly to this Select-level recognition.

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Through real-world implementations in industries such as banking, telecommunications, retail, insurance, and e-commerce, Messangi has consistently seen WhatsApp outperform SMS in key metrics. Customers using WhatsApp through Messangi have reported higher conversion rates, stronger engagement, improved delivery reliability, and faster customer response times. These results underscore a clear shift in communication behavior and validate the investments Messangi has made in WhatsApp enablement.

Messangi’s promotion to Select Partner expands its access to Meta’s enablement resources, incentive programs, and collaboration opportunities. This strengthened position allows the company to better support organizations upgrading legacy infrastructure, integrating native WhatsApp capabilities, embedding messaging into their software, or seeking specialized guidance to scale conversational strategies.

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“Being promoted to Select Partner reflects the trust our customers have placed in us as they expand their use of WhatsApp,” said Santiago Rojas, CEO of Messangi. “The growth in WhatsApp adoption among our customers—and the results they’re achieving—are clear indicators of where the industry is heading. This milestone allows us to deepen our support and help more organizations transition into modern, multichannel communication.”

As the business messaging landscape continues to evolve, Messangi remains committed to helping enterprises adopt and operationalize channels such as WhatsApp, SMS, RCS, and Email with the support of intelligent workflows, AI-powered chatbots, and scalable automation.

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EPAM Launches Seven Advanced AI Agents on Google Cloud Marketplace, Delivering High-Impact Solutions for Complex Industry Challenges

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EPAM Launches Seven Advanced AI Agents on Google Cloud Marketplace, Delivering High-Impact Solutions for Complex Industry Challenges

Combining deep software engineering expertise with the power of Gemini Enterprise, these AI agents deliver production-ready solutions across industries, including finance, healthcare, retail and more

EPAM Systems, Inc., a leading digital and AI transformation company, announced the availability of several new, high-impact AI agents on Google Cloud Marketplace. Utilizing an advanced engineering-driven approach, the solutions are production-ready, secure and compliant with enterprise standards — enabling clients to quickly utilize trusted technology while maximizing their cloud spend.

This milestone demonstrates EPAM’s commitment to shaping the future of Gemini Enterprise and marks a significant advancement in its 360-degree collaboration with Google Cloud, spanning engineering, solutions and go-to-market strategies. Building upon its expanded strategic collaboration, the new AI agents deliver on their promise to deliver innovative industry solutions for clients.

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The initial offering includes seven powerful AI Agents designed to address critical challenges across various industries:

  1. Agentic Know Your Customer (KYC) – E2E automation of KYC for FSI, from data aggregation and screening to risk assessment and compliance.
  2. Streamlined Document Authoring – Streamline the creation of complex clinical trial documents to accelerate time-to-market.
  3. Ai for Drug Discovery (Cloud Pipeline) – Speeds drug discovery by orchestrating workflows for genomics, multiomics and cheminformatics.
  4. Agentic AI Query Optimization – Automatically analyze, optimize and refactor complex SQL queries to reduce execution time and spending.
  5. Retail Media Orchestration Toolkit – Implementation – Advanced cross-platform media & data toolkit.
  6. Video Processing Suite – Transform large, unstructured video libraries into searchable, high-value assets.
  7. Talk to Your Data – AI-powered data analysis enabling users to ask questions of their data in natural language.

“We’re thrilled to be building some of the best AI agent solutions on Google Cloud Marketplace and to see our efforts pay off as we expand our collaboration to deliver scalable AI solutions to market,” said Elaina Shekhter, SVP, Chief Marketing & Strategy Officer at EPAM. “As an advanced engineering partner, EPAM delivers innovation and impact—from accelerating drug discovery to optimizing cloud spend and enhancing customer experiences.”

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Support for Gemini Enterprise has ensured EPAM’s agents are built on the most robust and interoperable foundations. EPAM has contributed deep expertise, helping to adopt Gemini Enterprise and bringing its enterprise AI workflows to customers. EPAM has also collaborated with Google in support of the Agent-to-Agent (A2A) protocol and Agent Developer Kit (ADK), ensuring scalability across diverse enterprise environments.

“Bringing EPAM’s AI agents to Google Cloud Marketplace will help customers quickly deploy, manage and grow the advanced AI agents on Google Cloud’s trusted, global infrastructure,” said Dai Vu, Managing Director, Marketplace & ISV GTM Programs at Google Cloud. “EPAM can now securely scale and support customers on their digital transformation journeys.”

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iOPEX Unveils Command Agents: Enterprise-ready Agentic AI for Autonomous Operations

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Developed in Agentic AI Studio, Command Agents fuse AI Ops intelligence with human-in-the-loop assurance.

iOPEX Technologies announced the launch of Command Agents, a breakthrough in agentic AI designed to redefine enterprise autonomy. Powered by embedded AIOps intelligence, Command Agents sense, decide, and act across complex enterprise systems, delivering real-time, measurable outcomes with minimal human intervention. Built within iOPEX’s Agentic AI Studio – the enterprise-grade platform that accelerates the design and deployment of AI agents.

As the execution engine of iOPEX’s Intelligence as a Service architecture, Command Agents bring autonomous decisioning and action to the core of enterprise operations, enabling organizations to scale intelligence and performance across functions with unprecedented speed and precision. Offered as purpose-built suites, Command Agents streamline operations and deliver outcomes across finance, IT, sales, customer experience, and media.

Proven in real-world deployments, Command Agents have already demonstrated measurable impact across critical functions. From Finance Ops optimizing invoice validation and vendor risk, to Media Ops ensuring campaign accuracy and rights management, to IT Ops accelerating alert triage and ticket resolution, Sales Ops driving pipeline conversion, CX Ops enhancing service delivery, and Revenue Ops improving forecasting and assurance, Command Agents are aiding global enterprises to operate at scale.

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Across initial enterprise deployments, Command Agents have delivered strong, measurable outcomes, underscoring their ability to operate autonomously at scale. Early adopters have reported:

  • Up to 65% reduction in manual operational workload
  • Up to 70% savings in processing and execution costs
  • 3X faster detection, triage, and resolution

450+ enterprise agents are now in production, delivering up to 40% efficiency gains and 15% cost optimization. These results demonstrate how Command Agents translate intelligence into real operational performance and predictable business impact.

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At the center of this breakthrough is the iOPEX Agentic AI Studio, a rapid AI agent development platform that accelerates enterprise adoption. Agentic AI Studio allows organizations to design, deploy, and scale advanced AI agents in just 30–60 days with reusable templates, prompt-engineering workspaces, human-in-the-loop controls, and built-in performance testing.

Shiva Ramani, CEO, iOPEX Technologies, said, “Command Agents represent the next frontier, built on iOPEX’s Agentic AI framework, engineered to integrate and adapt seamlessly into complex enterprise ecosystems and proprietary platforms. They are intelligent systems that evolve with the business, reimagining how work gets done and freeing teams to focus on innovation, strategy, and long-term growth.”

“The early impact has been transformative,” said Binu Ramachandran, Chief AI Architect, iOPEX Technologies. “We’ve seen process rollouts accelerate by up to 50%, targeted functions deliver up to 70% cost savings, and over 90% of repetitive tasks fully automated. These outcomes are grounded in years of working closely with global enterprises, giving us the depth to engineer AI systems that deliver real-world impact at scale.”

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Dixstone Selects IFS Cloud to Power Global Offshore Operations

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Dixstone Selects IFS Cloud to Power Global Offshore Operations

Deployment of IFS Cloud will drive operational excellence and sustainability across its global energy services footprint

IFS, the leading provider of Industrial AI software, has announced that Dixstone has selected IFS Cloud. Dixstone will use IFS Cloud to modernize and unify its operations across 10 countries and more than 2,200 professionals, leveraging Industrial AI to drive safety, innovation, and sustainability. This decision marks a key milestone in Dixstone’s digital transformation journey and underscores its commitment to excellence across the offshore oil and gas value chain.

Created to consolidate Perenco’s offshore services capabilities, Dixstone delivers integrated solutions in construction, drilling and oilfield services, workover, marine services, and decommissioning. With breakthrough projects such as the UK’s first CO2 injection test for Carbon Capture and Storage (CCS), and the decommissioning platform Obana, the world’s largest self-elevating, heavy lift jack-up vessel of its type, Dixstone is scaling rapidly and required a digital platform capable of matching its ambition. The choice of IFS Cloud was driven by its deep industry functionality, modular design, and scalability to support complex, multi-site operations.

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The deployment of IFS Cloud will empower Dixstone with robust project financial control and oversight across its diverse portfolio of offshore conversions, installations, marine services, and decommissioning activities. By enabling real-time planning, execution, and monitoring, Dixstone can precisely manage project budgets, timelines, and resource allocation, ensuring that complex projects are delivered on schedule, within budget, and to the highest safety standards.

In parallel, Dixstone will benefit from integrated asset operations and maintenance for its global fleet of rigs, vessels, and platforms. Leveraging predictive maintenance and centralized asset data, the company can maximize uptime, extend asset life, and proactively address issues before they impact operations. This holistic approach not only enhances operational efficiency but also supports Dixstone’s commitment to safety, sustainability, and long-term value creation.

Jean-Christophe Le Gal, General Manager at Dixstone, commented: “IFS Cloud gives us the agility and depth we need to support our global operations and sustainability goals. It’s more than a system – it’s a strategic enabler.”

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Simon Niesler, Chief Revenue Officer at IFS, added: “Dixstone’s decision to implement IFS Cloud highlights the importance of unified project control and integrated asset management for global energy leaders. By bringing together real-time financial oversight for complex projects and predictive maintenance across a worldwide fleet of rigs, vessels, and platforms, Dixstone is setting a new standard for operational excellence and agility. We’re proud to support their vision as they deliver safe, sustainable, and innovative solutions across the offshore energy sector.”

The implementation aligns with Dixstone’s strategic focus on operational excellence and long-term sustainability. By integrating processes across its E&P value chain – from exploration through to decommissioning – the company will be able to deliver modular, fit-for-purpose solutions that reduce environmental impact while creating value for customers worldwide.

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LabelVie Advances AI-Driven Grocery Retail Transformation Through Long-Standing Collaboration with SymphonyAI

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LabelVie Advances AI-Driven Grocery Retail Transformation Through Long-Standing Collaboration with SymphonyAI

Longstanding collaboration powers data-driven supply chain innovation, driving measurable ROI and operational agility across LabelVie’s growing retail footprint

For more than two decades, LabelVie Group has relied on SymphonyAI, a global leader in Vertical AI product platforms, to power its grocery retail transformation. Now, that partnership is entering a new phase — one defined by connected intelligence, predictive precision, and measurable impact across LabelVie’s 270-plus stores in Morocco and Ivory Coast.

“For more than 20 years, SymphonyAI has supported LabelVie’s evolution into a modern, data-driven retail organization built for scale, speed, and operational excellence.”

As one of North Africa’s largest and fastest-growing grocery retail and wholesale operators, LabelVie is advancing its digital modernization through SymphonyAI’s end-to-end retail solutions, which support greater visibility, accuracy, and operational coordination across its growing network. The continued collaboration reinforces a long-term commitment to improving supply-chain processes and store operations as LabelVie expands into new markets and grocery retail formats.

“SymphonyAI has been a trusted technology partner for more than two decades,” said Naoual Benamar, General Manager, LabelVie. “Their deep retail expertise and proven AI platform continue to power our digital transformation across geographies and formats, enabling greater speed, transparency, and customer value.”

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“LabelVie is a model for how retail leaders can scale AI responsibly for measurable business impact,” said Manish Choudhary, President, SymphonyAI Retail CPG. “Together, we’re showing how connected, Vertical AI solutions can turn data into real-world outcomes — from optimized replenishment to smarter store operations — in record time.”

Driving measurable value through vertical AI

SymphonyAI’s Vertical AI Economic Impact Report found that grocery retail and consumer goods companies deploying domain-specific AI achieved an average 3.5% uplift in sales and 20% improvement in inventory turns. LabelVie exemplifies this success, applying SymphonyAI’s platform to strengthen process governance and operational visibility across LabelVie’s retail network, supporting more informed and timely decision-making.

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Modern retail, powered by connected intelligence

LabelVie’s deployment of SymphonyAI’s connected supply chain and store operations suite includes:

  • End-to-end data and master management for unified visibility across all retail banners
  • Real-time store execution and mobile collaboration to enhance workforce productivity and customer experience
  • Flexible architecture that supports LabelVie’s current on-premise operations while maintaining options for future technology evolution.

The deployment strengthens LabelVie’s operational foundation through SymphonyAI’s Gold solution suite, enabling more consistent data management, streamlined workflows, and a scalable structure that can support continued digital evolution.

A shared vision for the future of retail

As global retailers face shifting consumer expectations, supply chain volatility, and inflationary pressure, LabelVie and SymphonyAI demonstrate how Vertical AI—built specifically for retail—drives resilience, agility, and sustainable growth.

SymphonyAI’s Retail, CPG, and Grocery solutions serve some of the world’s largest retailers and brands, helping them accelerate transformation, improve margins, and realize measurable ROI across the value chain.

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Limelight Inc.’s Annual Report Charts Ad Networks’ Move From Aggregation to Curation

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Limelight Inc.’s Annual Report Charts Ad Networks’ Move From Aggregation to Curation

White paper finds that ad networks are working hard to clean up the supply path and focusing on quality rather than quantity to deliver better outcomes

Limelight Inc.’s latest annual report, Progress and Possibility: State of Ad Networks 2026 delves into how successful ad networks are shifting from aggregation to curation – doubling down on quality, relevance, transparency and targeting sophistication – to find success in a time of changing privacy regulations, opaque supply paths and poor-quality traffic.

In the report published today, with inputs from industry leaders at The Independent, Index Exchange, HAX Media Partners, Orange Click Media and Leanback Digital, among others, the programmatic platform highlights how data analysis, contextual insights and audience segmentation have become increasingly critical assets, as ad networks step into a new role – one that focuses on quality inventory and leaves behind the volume approach of the past.

Drawing on insights from Limelight Inc. and its partners, the white paper examines the role of the ad network in 2026 – outlining the key trends, challenges and opportunities that define the digital advertising ecosystem, and offering advice on how ad networks can best navigate the choppy waters of change.

“The digital advertising ecosystem is in a constant state of flux,” said Limelight Inc. co-founder and CEO, David Nelson. “Survival requires constant reassessment and often reinvention from all stakeholders. In putting this year’s report together, we can see that ad networks are changing for the better. A previous obsession with volume is being replaced by a quest for quality – curated inventory, cleaner supply paths, fewer intermediaries and better outcomes, which is good news for everyone. Ad networks are becoming more confident and independent, and ultimately, that will be their key competitive advantage.”

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Mark Evans, Head of Buyer Development at SSP, Index Exchange, backed this view, noting that supply-path transparency remains a top priority for the company as it helps its partners navigate an increasingly fragmented ecosystem. He said: “With the rise of sell-side decisioning, we’re giving buyers clearer visibility and direct access into the supply they select, bringing more accountability to the SSP layer. The shift towards cleaner supply paths, curated inventory, and more collaboration between publishers, SSPs, and agencies is creating real momentum. We expect this momentum to continue in 2026, with more buyers taking control of their access to supply, building for more transparency and efficiency, and driving towards better outcomes.”

And at Hax Media Partners, CEO Jens Haxgart tells a similar story, saying: “Going into next year, we will continue to focus on curated supply, premium publisher relationships and transparent deal structures so that qualified traffic consistently commands higher eCPMs and better yield.

“We see growing demand for curated marketplaces, and first-party data strategies, which means networks are now expected to deliver not just reach, but clearly defined, high-intent inventory packages underpinned by strong brand-safety, viewability and fraud controls.”

Meanwhile, Andy Morley, CRO, The Independent, says: “We are conducting assessments of every partner’s path to our inventory, with a particular focus on deepening direct integrations with key direct buyers such as Criteo and The Trade Desk (including their OpenPath connection via Prebid). By prioritising these direct relationships, we aim to reduce dependency on intermediaries while preserving and ideally improving performance outcomes for buyers. Ensuring that these more efficient pathways deliver equivalent or greater value is critical to driving sustained adoption and spend consolidation.”

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The report notes how publishers are seeking to reduce their reliance on Google and regain control of programmatic by building stronger direct relationships and curated marketplaces;  creating first-party data and membership/authenticated models as well as partnering on clean-room identity and data-sharing initiatives.

It also charts the rise of emerging programmatic channels such as CTV, DOOH and audio, which are offering advertisers more opportunities to reach people in premium environments. It explains how bloated supply paths and circular trading have created a need for curated inventory, transparent fees and third-party verification – a need that the best ad networks are meeting. It also traces the increasing adoption of AI, and notes that, to be effective, AI needs reliable data, clear objectives and human involvement to contextualise its output.

The report ends by emphasising just how important it is for ad networks to choose the right programmatic partner so they have access to transparency, configurable optimisations and the ability to implement rules at the supply-path level. For an ad network, the right partner isn’t one that competes with them, hides fees or maintains control, but one whose growth is linked to theirs, ensuring there is no conflict of interest or ulterior motive.

Limelight Inc. helps companies in the ad tech ecosystem to easily navigate the complex programmatic landscape, blending cutting-edge technology with best-in-class expertise and human support. Hundreds of ad networks, publishers and agencies use Limelight’s programmatic oRTB solution to build bespoke, white-labelled trading environments and drive profitability and performance at scale – immediately. The platform was launched in 2019, and has since helped hundreds of  companies unlock new opportunities for trade and incremental revenues. Limelight is more than a service provider; our ethos is firmly centred on human support and strong partnerships for the global Limelight community.

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Brightpoint Infotech Strengthens Its Position as a Global Microsoft Dynamics 365 ERP & CRM Partner with Major Milestones

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Brightpoint Infotech Strengthens Its Position as a Global Microsoft Dynamics 365 ERP & CRM Partner with Major Milestones

Brightpoint Infotech announced a year of exceptional momentum marked by global recognitions, deepened Microsoft expertise, strengthened delivery capabilities, ERP and CRM project turnarounds and performance recovery, and accelerated investments in AI and industry-specific innovations. Across the United States, the Middle East, Africa, and India, the company expanded its customer base, solidified strategic partnerships, and continued its mission of transforming organizations through intelligent, cloud-driven business solutions.

A Year Defined by Prestigious Awards & Microsoft Leadership
Brightpoint Infotech earned major global honors this year, reinforcing its reputation as a trusted digital transformation leader:

Microsoft Partner of the Year Finalist – 2025
Recognized as a Finalist for the Microsoft Partner of the Year Award in the Business Central for Nonprofit category, Brightpoint stood out among thousands of global submissions for its impact in empowering mission-driven institutions with modern ERP solutions.

Five Microsoft Solutions Partner Designations
The company achieved five elite Microsoft Solutions Partner Designations, underscoring its breadth of capability and deep technical excellence:
• Business Applications
• Support Services
• Azure Infrastructure
• Data & AI (Azure)
• Digital & App Innovation (Azure)

This positions Brightpoint among a select group of global partners equipped to deliver end-to-end digital transformation across the Microsoft ecosystem.

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Stevie® Award Wins on the Global Stage
2025 brought two major Stevie® recognitions:
• International Business Award honoring Navin Mirpuri for Executive Excellence, celebrating his visionary leadership and commitment to innovation-driven transformation.
• American Business Award for Brightpoint AI’s AI-Driven Defect & Object Detection solution, acknowledging its breakthrough impact in manufacturing quality and automation.

Official Associate Member – FAPSC
Brightpoint Infotech became an Official Associate Member of the Florida Association of Postsecondary Schools and Colleges (FAPSC), strengthening its role in supporting higher education institutions with modern SIS, ERP, AI, and analytics solutions.

Major Customer Wins Across Industries & Regions
Brightpoint significantly expanded its Microsoft Dynamics 365 customer footprint, closing transformative deals across the U.S., Middle East, and Africa in:
• Manufacturing
• Services
• Nonprofit & NGOs
• Higher Education
• Government & Public Sector

These wins reflect Brightpoint’s ability to design and implement complex, multi-country, multi-entity ERP programs with speed, precision, and a rigorous customer-first delivery approach.

Brightpoint Infotech Emerges as the Go-To Partner for ERP Rescue, Project Turnarounds & Performance Recovery
In response to growing industry demand, Brightpoint Infotech expanded its ERP Health Check and Project Recovery division, assisting organizations and global Microsoft partners in salvaging underperforming or failed Microsoft Dynamics 365 ERP and CRM initiatives.

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Brightpoint delivered measurable results through:
• Comprehensive system health assessments and audits
• Performance, security, and architecture diagnostics
• Financial and functional gap evaluation
• Rapid stabilization and remediation programs
• Strategic roadmap and turnaround execution

Brightpoint is increasingly recognized as the go-to partner for:
• Reviving delayed or failed D365 Finance, Supply Chain, Business Central, and CRM implementations
• Providing expert leadership after partner turnover or delivery failures
• Re-engineering solutions to meet performance, compliance, and operational goals
• Supporting large system integrators (SIs) who need advanced recovery expertise for critical customer projects

With a proven methodology and cross-industry experience, Brightpoint enabled organizations to recover investments, increase adoption, and accelerate time-to-value from their Microsoft ecosystem.

AI & Innovation: Deep Investments for Industry Transformation
The company accelerated its AI roadmap, building industry-specific automation tools for:
• Manufacturing (quality automation, predictive analytics, production optimization)
• Healthcare (AI-driven workflows, automation, and digital intelligence)
• Mental & Spiritual Wellness (AI-assisted guidance tools and experience personalization)

Brightpoint also strengthened its innovation engine through:
• Enhanced R&D investments in industry accelerators and rapid deployment templates
• Advanced automation frameworks to reduce implementation time and improve consistency
• Continued expansion of Power Platform capabilities
• Growth of Brightpoint BI, delivering tailored analytics and content packs for Manufacturing, Retail, Higher Education, and Nonprofits

Strengthened Global Delivery & Ecosystem Engagement
This year Brightpoint enhanced global delivery centers across India, UAE, and Africa — enabling 24/7 execution, scalable talent availability, and high-quality implementation standards.

Brightpoint teams also had a commanding presence at major industry events, including:
• Community Summit North America
• Microsoft partner and cloud innovation forums
• Nonprofit and public-sector digital transformation conferences

Leadership delivered sessions on innovations in AI-enabled ERP, intelligent factory automation, and modernizing finance and operations with the Microsoft cloud.

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Augmento Appoints Futurist Igor Beuker to Advisory Board to Accelerate Global AR Growth

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Augmento Appoints Futurist Igor Beuker to Advisory Board to Accelerate Global AR Growth

Dubai-based AR company gains an exponential edge as it eyes the $600 billion immersive AR market by 2030

In a move that signals serious momentum in the Augmented Reality space, Augmento has appointed futurist and impact investor Igor Beuker to its advisory board. Known for his 84% forecasting accuracy and fearless vision for tech for good, Beuker brings strategic firepower to Augmento’s mission: scaling immersive technologies to capture a $600 billion global market by 2030.

We build ways for accessible, high-impact Augmented Reality that bridges digital and physical worlds, giving creators, companies and brands new ways to engage audience and grow.”— Augmento

Beuker is a globally sought-after futurist who has delivered 2,500+ keynotes worldwide. He’s also a five-time exited entrepreneur and an early investor in exponential tech startups that have reshaped industries.

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“Igor has a rare sixth sense for trends and a prediction accuracy rate of 84%. His experience scaling global brands and spotting tech trends a decade ahead is exactly what we need to accelerate our vision and solidify our leadership in the global AR market,” said Wesley Pabis, Co-Founder of Augmento.

Igor Beuker said: “AR is one of the most user-friendly and immersive technologies we’ve ever seen. Just look at the scale and stickiness of Pokémon Go. That kind of global engagement unlocks massive ‘tech for good’ opportunities, and Augmento is ready to lead the charge.”

Marketing Technology News: MarTech Interview with Lee McCance, Chief Product Officer @ Adverity

Operating since 2023, Augmento blends cutting-edge AR technology with real-world use cases: from art and location-based experiences, to real estate and luxury, and branded activations with digital layers. With global momentum building, and the AR market expected to hit $600 billion by 2030, Augmento is poised to redefine how the world sees, interacts with, and engages with digital content.

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Skyetel Appoints Connie Valencia as Chief Operating Officer to Advance AI-Driven Innovation and Operational Excellence

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Skyetel Appoints Connie Valencia as Chief Operating Officer to Advance AI-Driven Innovation and Operational Excellence

Industry veteran brings deep AI, operations, and transformation expertise to accelerate Skyetel’s next phase of growth.

Skyetel, a leading provider of carrier-grade voice, messaging, and API solutions, announced the appointment of Connie Valencia, MBA, PMP, CIA, as the company’s new Chief Operating Officer. Valencia joins Skyetel with more than two decades of leadership experience spanning enterprise technology, AI-driven transformation, strategic operations, cybersecurity, governance, and large-scale organizational change.

“I’m excited to join an organization that is deeply committed to innovation and carrier-grade performance.” – Connie Valencia, Skyetel COO

Valencia’s background includes senior roles overseeing global operations, corporate AI strategy, digital transformation initiatives, data governance programs, and audit and risk management across highly regulated industries. She has led the development and implementation of enterprise-wide AI and automation frameworks, ensuring organizations adopt new technologies responsibly, securely, and effectively. Her experience in optimizing operational performance, building scalable systems, and enabling smarter decision-making through AI uniquely positions her to guide Skyetel through its next stage of growth.

Marketing Technology News: MarTech Interview with Lee McCance, Chief Product Officer @ Adverity

“We are thrilled to welcome Connie to Skyetel,” said Michael Halperin, CEO of Skyetel. “Her expertise in AI strategy and operational transformation will accelerate our vision for the future of carrier services. As we continue to expand our voice, messaging, and API offerings, Connie’s leadership will ensure we scale intelligently, securely, and with the exceptional reliability our customers expect.”

In her role as COO, Valencia will oversee Skyetel’s operations, engineering processes, platform governance, and cross-functional execution. She will play a central role in advancing the company’s AI-enabled initiatives, optimizing internal systems, and driving innovations that strengthen Skyetel’s position as a trusted partner for enterprises, resellers, and service providers.

Marketing Technology News: What is a Full Stack Marketer; What MarTech Matters Most to Full Stack Marketers?

“I’m excited to join an organization that is deeply committed to innovation and carrier-grade performance,” said Connie Valencia, COO of Skyetel. “Skyetel’s foundations are incredibly strong. By integrating AI responsibly across our operational and customer-facing workflows, we have an opportunity to deliver even greater scale, automation, and reliability for the businesses that depend on us every day.”

Valencia holds an MBA and multiple certifications – including PMP and CIA – and has a long track record of building high-performing teams, modernizing business operations, and elevating service delivery through advanced analytics and emerging technologies.

With her appointment, Skyetel reinforces its commitment to operational excellence, secure and scalable communications, and continued innovation in AI-powered carrier services.

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On The Go TV Launches Streaming Platform Amid Evolving Consumer Preferences

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On The Go TV Launches Streaming Platform Amid Evolving Consumer Preferences

On The Go TV introduces a new streaming platform as consumer demand for flexible, consolidated entertainment options grows.

On The Go TV has announced the launch of its streaming platform, reflecting ongoing shifts in consumer preferences within the digital entertainment industry. As the streaming market continues to expand, viewers are increasingly seeking platforms that offer a wide range of content and user-friendly experiences.

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Recent trends indicate that consumers are looking for simplified access to movies, television series, live sports, and continuous channels, often preferring consolidated services over managing multiple subscriptions. Industry analysts note that the demand for transparent pricing and straightforward interfaces is influencing the development of new streaming solutions.

On The Go TV’s platform aims to address these trends by providing a single application for a variety of entertainment options. The service includes features such as live sports coverage, on-demand movies and series, and customizable profiles. The platform also offers a trial period for new users and customer support to assist with onboarding and technical inquiries.

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According to recent market research, the streaming industry is experiencing increased competition, with providers differentiating themselves through content variety, accessibility, and customer service. The introduction of platforms like On The Go TV highlights the ongoing evolution of the sector as companies respond to changing viewer habits and expectations.

Consumer feedback on third-party review sites has emphasized the importance of reliable support and ease of use in streaming services. As the market continues to develop, platforms that prioritize user experience and adapt to consumer needs are expected to play a significant role in shaping the future of digital entertainment.

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EngageLab Launches AI-Powered Customer Service Platform LiveDesk, Revolutionizing Enterprise Customer Experience

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ANY.RUN Launches AI Sigma Rules to Help SOC Teams Scale Detection and Cut MTTR

EngageLab, a global leader in AI-powered omnichannel customer engagement and marketing technology, officially launches its new AI-driven customer service platform – LiveDesk. Built on the core principle of “AI Agent x Human Agent” deep collaboration, the platform is dedicated to helping enterprises efficiently address multi-channel customer communication challenges, comprehensively enhancing customer service efficiency and customer experience, and enabling businesses to advance into a new era of intelligent operations.

Marketing Technology News: MarTech Interview With Philipp Heltewig, Chief AI Officer @ NiCE and General Manager at NiCE Cognigy

Addressing Enterprise Customer Service Pain Points, Reshaping Service Experience

Amid the digital transformation wave, enterprise customer service faces multiple challenges including scattered communication channels, delayed responses, and limited service efficiency. Customer feedback is distributed across official websites, apps, social platforms, SMS, and other channels. This information fragmentation increases service difficulty and management costs. Meanwhile, human customer service agents struggle to achieve efficient 7×24 response, and resource allocation and coordination for complex issues can easily create efficiency bottlenecks, impacting customer satisfaction and business growth.

LiveDesk’s Innovative Capabilities: Creating a New AI + Human Collaboration Paradigm

LiveDesk is powered by AI Agents as its core driver, seamlessly collaborating with Human Agents to automatically handle up to 90% of common customer inquiries, reducing enterprise operational costs by 70%. The platform supports omnichannel integration, covering official websites, apps, mainstream social media, SMS, and other touchpoints, achieving unified customer interaction management and high-quality service standards.

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  • Omnichannel Connectivity: LiveDesk supports connections to popular social media platforms (such as Facebook, Telegram, WhatsApp, Line, Instagram), third-party platform APIs, and EngageLab channels (AppPush, Webpush, Email, SMS, OTP), helping enterprises consolidate customer interactions from all channels to achieve full-domain reach and precision service.
  • Intelligent Routing, Efficient Distribution: AI Agent operates 24/7, performing millisecond-level initial screening based on question complexity. Simple questions are intelligently answered using the enterprise knowledge base and context for customer inquiries, order updates, information queries, and other needs, while complex issues are seamlessly transferred to Human Agents, greatly enhancing response speed and service quality.
  • Smart Ticketing, Efficient Collaboration: LiveDesk offers dual service modes of “Live Chat” and “Smart Ticketing.” It precisely matches handling solutions based on customer question types, ensuring optimal resource allocation and dual improvements in efficiency and depth. The built-in smart ticketing system supports API creation, automatic assignment, historical conversation integration, and cross-department collaboration, greatly simplifying workflow processes and enhancing team collaboration quality and efficiency.
  • Comprehensive Data Insights: LiveDesk provides full-chain data tracking and customer behavior analysis, supporting multi-dimensional insights including customer satisfaction, ticket processing, and team performance, helping enterprises continuously optimize service strategies.
  • Personalized Interactive Experience: AI Agent supports tone customization and multimedia interaction, delivering a more natural and personalized service experience for customers, enhancing brand loyalty and customer satisfaction.

Multi-Industry Application, Powering Intelligent Business Growth

LiveDesk is widely applicable across e-commerce retail, software services, gaming and entertainment, lifestyle services, and other industries, supporting diverse scenarios including pre-sale guidance, after-sale support, complaint handling, and member marketing. Through AI-driven automation and omnichannel coverage, enterprises can achieve seamless integration of customer service and automated marketing, creating an intelligent engine for sustained growth.

Experience Upgrade, Value Transformation

The launch of LiveDesk will help enterprises achieve:

  • Multiplied customer response speed, boosting customer satisfaction to over 90%, significantly enhancing customer retention;
  • Reduced customer service team workload, effectively saving 70% in operational costs, achieving optimal balance between efficiency and cost;
  • Customer data asset accumulation and multi-dimensional insights, driving precision marketing and continuous service optimization;
  • Personalized, intelligent customer experiences, helping enterprises build core brand competitiveness in digital competition.

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RENOVOICE Launches AI Search Reputation Framework to Help Financial Brands

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Rallio Launches Revolutionary AI Assistant to Transform Multi-Location Brand Management

RENOVOICE, a leading reputation and AI-driven brand optimization agency, announced the launch of its new AI Search Reputation Framework, a system designed to help financial institutions adapt to rapidly evolving AI search engines such as ChatGPT, Gemini, Perplexity, and Claude.

Marketing Technology News: MarTech Interview With Philipp Heltewig, Chief AI Officer @ NiCE and General Manager at NiCE Cognigy

As AI assistants increasingly replace traditional search behavior, the company warns that financial brands are at risk of losing visibility — or worse, having their identity defined by outdated, inaccurate, or negative online signals.

A Timely Warning for Financial Brands

“For years, SEO revolved around ranking on Google’s first page,” said a RENOVOICE spokesperson. “But AI search doesn’t show ten blue links — it gives one answer. If that answer isn’t accurate or positive, your brand identity can be rewritten instantly.”

Marketing Technology News: The Art and Science of Persuasion: MarTech’s AI is Becoming The Ultimate Creative Alchemist For Retail Media

RENOVOICE notes that AI models now pull information from billions of data points, including reviews, forums, regulatory mentions, and online articles. This means a company’s online reputation is now directly embedded into AI-generated summaries, shaping how potential clients perceive financial brands before ever visiting their websites.

Why the Shift Is Critical

AI-driven platforms increasingly evaluate credibility, tone, and sentiment at scale — giving trustworthy brands greater visibility while pushing uncertain or inconsistent entities out of AI responses.

The concept of “AI Citation Share” — how often a brand is referenced inside AI-generated answers — has become the new frontline of digital visibility. Companies appearing less often than their competitors risk disappearing entirely from the way users now discover information.

Introducing the AI Search Reputation Framework

RENOVOICE’s newly announced framework helps financial brands:

  • Strengthen structured data and entity consistency
  • Improve how AI interprets brand credibility
  • Identify and correct negative or misleading data influencing AI
  • Build high-authority digital signals used by large language models
  • Increase AI Citation Share across major AI search platforms

Unlike traditional SEO, AI Reputation Management focuses on how algorithms understand a brand — not just how a website ranks.

Solving the New Reputation Battlefield

AI search engines retain “summarized memory” of brands. Negative signals, once absorbed, can remain embedded until actively replaced. According to RENOVOICE, this makes proactive AI reputation work essential for financial companies where trust is everything.

“Financial brands cannot afford to let AI define them incorrectly,” the spokesperson added. “Our framework gives companies control over the data that modern AI systems learn from — so their story stays accurate, compliant, and trustworthy.”

A New Foundation for Online Trust

RENOVOICE believes the shift from Google-first search to AI-first discovery represents one of the largest transformations in online visibility since the early 2000s. Companies that invest now are expected to lead the next generation of financial brand authority.

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Salsa Technology and Optimove Partner to Strengthen CRM Personalization for Operators in Brazil and LATAM

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Salsa Technology and Optimove Partner to Strengthen CRM Personalization for Operators in Brazil and LATAM

As Optimove’s first Brazilian platform integration, the partnership enables Salsa operators to adopt advanced CRM capabilities faster and more seamlessly, supporting the region’s move toward retention-first strategies

Optimove, the creator of Positionless Marketing and the #1 Player Engagement Solution for iGaming and sports betting operators, has announced a strategic partnership with Salsa Technology, one of the leading iGaming platform providers in Latin America.

With this partnership, Salsa becomes the first Brazilian platform provider integrated with Optimove, giving its operators a faster and more fluid path to advanced CRM Marketing capabilities. The connection significantly reduces the time and operational steps required for Salsa clients to activate Optimove, ensuring a smoother implementation process and a more efficient link between platform data and personalized player engagement. The partnership also reinforces Optimove’s commitment to expanding its local presence and becoming more deeply embedded in the Brazilian and LATAM markets.

Marketing Technology News: MarTech Interview With Philipp Heltewig, Chief AI Officer @ NiCE and General Manager at NiCE Cognigy

With a strong footprint in Brazil and teams across Uruguay, Peru, Mexico, Portugal, Spain, and Malta, Salsa is recognized for its reliable, localized, and regulation-ready technology. The integration enhances the value of this regional presence, enabling operators throughout Latin America to deploy real-time, personalized CRM marketing that increases retention and long-term player value.

Supporting a fast-growing and rapidly evolving LATAM market

“Brazil and Latin America are entering a new and pivotal moment, driven by regulation, competition, the growing shift toward a retention-first strategy instead of relying solely on acquisition, and the increasing need for personalized engagement,” said Heloisa Bianchi, Partnerships Manager for Optimove in Latin America. “Salsa is one of the most influential technology providers in the region. By joining forces, we are giving operators the intelligence, speed, and autonomy needed to engage players responsibly and effectively, especially in this new regulatory environment.”

“We are very pleased to partner with Optimove,” said Jefferson Torquatto, Country Manager at Salsa Technology. “Our mission has always been to deliver reliable, flexible, and fully localized solutions for operators in Latin America. Integrating Optimove’s advanced CRM and personalization capabilities enhances our platform and provides our clients with a powerful combination of data, automation, and market expertise. This is a timely partnership for the new regulatory chapter in Brazil.”

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Why this partnership matters to operators

  • Exclusive advantage for Salsa operators: As Optimove’s first Brazilian platform integration, Salsa clients gain the fastest and most streamlined access to Optimove’s CRM capabilities in the region
  • Faster onboarding: Operators can now skip several technical and operational steps that previously slowed down activation, reducing time-to-value
  • More fluid connection between systems: The native integration enables a smoother link between Salsa’s platform quality and Optimove’s CRM and personalization engine
  • Real-time, behavior-based personalization: Operators can orchestrate automated, multichannel journeys triggered by player actions across the lifecycle
  • AI-driven optimization: Predictive, generative, and agentic AI tools help marketers improve retention, engagement, and campaign effectiveness
  • Local-market alignment: The partnership reinforces both companies’ presence and expertise in Brazil and LATAM, supporting operators as the region shifts toward retention-led strategies

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Martech Interview with Aquibur Rahman, CEO of Mailmodo

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Aquibur Rahman, CEO of Mailmodo shares his observations on the evolving AI powered martech space in this MarTech interview:

__________

Hi Aquibur, tell us about yourself and more about Mailmodo?

I started my career as a marketer, spending six years helping startups grow through channels like SEO, content, and email. Over time, I noticed email had barely evolved compared to other digital channels — it still felt stuck in Web 1.0. That’s what led me to build Mailmodo, which is an email marketing automation platform that turns static emails into interactive, app-like experiences where users can book meetings, fill forms, take quizzes, or even shop — all without leaving their inbox. Today, Mailmodo is used by thousands of companies and delivers up to 3× higher conversions through smarter, more actionable emails. Mailmodo recently launched Mailmodo AI, a conversational agent that can plan, create, automate, and analyze entire email campaigns from a few simple prompts.

We’d love to hear a little about Mailmodo AI and how it enables end users?

Mailmodo AI was built to remove the biggest blocker marketers face: the time and effort it takes to create and launch campaigns. Instead of designing, writing, segmenting, and testing emails manually, marketers can now simply describe what they want in plain language — and Mailmodo AI generates the full campaign, including copy, design, and automation flows, in minutes. It turns what used to take days into a five-minute workflow, making email creation accessible for teams of any size.

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How are you seeing AI transform the face of Marketing, and what AI innovations in martech are you most excited about?

I believe the fundamentals of marketing are not gonna change with AI – to understand customers, add value and build trust. However, due to the ability to create content at scale easily with AI, the internet is going to be flooded with content, and thus the efficiency of traditional digital marketing like SEO, lead magnets, social media, etc. is going to reduce. However, AI will also enable one-on-one personalized marketing with relevant information for people. I think that will become the norm.

Can you talk about the state of martech today and what martech innovations are leading the way today in terms of impact and demand from marketers?

Martech traditionally has been one of the most crowded categories. Even then, we have seen the emergence of several new players disrupting the incumbents. However, today AI is definitely creating a new wave of companies – from hundreds of AI SEO companies to Vibe marketing tools.

How do you feel the martech ecosystem is set to shape up in the near-future: what type of martech will become more prominent down the line?

I believe more and more martech companies will move towards becoming integrated omni-channel comprehensive platforms as the cost of development will be reduced with AI and bigger companies will acquire smaller point solutions.

Five martech best practices you’d leave our readers with before we wrap up?

  • Clean your audience. Most people keep doing marketing communications to their old audience list. They should keep cleaning the audience list, especially email list, to have a better ROI.
  • Understand and segment your customers better. Invest in tools that can help you understand your customers on an individual level.
  • Invest in long-term brand and trust-building. Performance marketing is temporary. Long-lasting business can be made by long-term brand building
  • Invest in communities through owning your own assets like a newsletter, Slack community, Youtube channel, etc.
  • Hire an engineer in your marketing team. Someone who is not just creative but can also automate things with code and AI.

Marketing Technology News: The Art and Science of Persuasion: MarTech’s AI is Becoming The Ultimate Creative Alchemist For Retail Media

Mailmodo is a San Francisco-headquartered, no-code email marketing platform helping businesses drive higher conversions through interactive and automated campaigns. Since its launch in 2021, the company has enabled marketers to design, send, and optimize interactive AMP emails with ease. Backed by investors including Sequoia Capital India’s Surge, Y Combinator, and others, Mailmodo continues to reimagine email marketing by combining automation, personalization, and AI-powered campaign management into one platform.

About Aquibur Rahman

Aquibur Rahman is the Founder and CEO of Mailmodo, a Y Combinator- and Sequoia-backed email-marketing automation platform that’s reimagining how brands engage their audiences through interactive, AI-powered experiences. Under his leadership, Mailmodo has grown into one of the top-rated tools globally, used by thousands of companies to achieve up to 3× higher conversions through intelligent email workflows. Aquibur is passionate about helping businesses scale smarter by combining creativity, technology, and empathy — with AI at the center of that transformation.

Cadent Collaborates with Google Cloud to Bring Data-Driven Intelligence to Advertisers, Delivering 200 Percent Increase in Campaign Resolution

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Cadent Collaborates with Google Cloud to Bring Data-Driven Intelligence to Advertisers, Delivering 200 Percent Increase in Campaign Resolution

New AI operating model has increased campaign return on ad spend (ROAS) by 35 percent while reducing platform issue resolution to under 12 minutes

Cadent, the predictive advertising company, and Google Cloud announced an expanded collaboration using Google Cloud’s advanced AI capabilities, including Gemini Enterprise, to enhance Cadent’s business operations, product development, and client service.

In the omnichannel advertising industry, marketers and agencies spend hours each day on tactical work like identifying target audiences, reviewing campaign performance, and trying to predict outcomes within tight decision windows. This manual effort redirects focus from what agencies do best: delivering the strategic guidance and business-driving insights their clients depend on.

Marketing Technology News: MarTech Interview with Miguel Lopes, CPO @ TrafficGuard

Cadent’s integration of Google Cloud’s AI to develop an AI operating model unlocks a unified approach to enhancing business transformation, building stronger data foundations, and delivering inventory-first strategies. The AI operating model, designed for both internal and external use, leverages Gemini Enterprise to enhance employee productivity, and Gemini models via Google Cloud’s Vertex AI platform and Agent Development Kit to increase campaign success rates for clients. This enables the following benefits:

  • Product innovation: Cadent rebuilt its client-facing platform and developed custom AI agents that are able to analyze thousands of campaigns, line items, and target criteria, across billions of data points. Cadent’s new model has eliminated hours of effort for clients, driving a 200 percent increase in campaign resolution time, a 35 percent increase in campaign ROAS, and platform issue resolution in under 12 minutes.
  • Employee productivity: Cadent deployed Gemini Enterprise to its 600 employees, focusing on high-impact use cases. Activating AI across the workforce, Cadent achieved a 75 percent adoption rate in 90 days, with the model generating 90,000 interactions. This led to a substantial productivity impact, realizing employee time savings of more than 3,000 hours. Furthermore, specific AI agents were created to support go-to-market (GTM) teams with RFI generation, campaign planning, and sales prospecting, by grounding AI on corporate data systems like Confluence and Salesforce.

Marketing Technology News: Is the Traditional CDP Already Out of Date?

“We are focused on creating true business transformation, not simply adopting new technology,” said Eoin Townsend, chief product and technology officer, Cadent. “Our people-first, impact-focused, and data-driven AI platform strategy is delivering real value for our clients and teams. Cadent has always been known for using technology to solve complex advertising challenges. We’re committed to applying this mindset to address the opportunities that AI presents with tools that meet that same high bar.”

“Cadent has demonstrated how focusing on the business problem first, and leveraging a strong data foundation, yields significant results when deploying AI-native architecture,” said Sam Sebastian, vice president, North America Regions, Google Cloud. “This integrated approach is delivering tangible value for Cadent’s employees through time savings and accelerating product innovation for the company’s clients.”

The launch of Cadent’s AI operating model represents a significant milestone in the ongoing relationship between Cadent and Google Cloud. This latest advancement builds on existing work to unify its advanced AI and machine learning (ML) infrastructure on Google Cloud.

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My Code Appoints Amani Duncan as Chief Executive Officer

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My Code Appoints Amani Duncan as Chief Executive Officer

Duncan joins the award-winning media company and marketing agency with leadership experience from BBH USA, Viacom, and Def Jam

My Code, a leading media company and marketing agency for growth audiences—the fastest-growing and most culturally influential consumer segments in the U.S. announced the appointment of Amani Duncan as Chief Executive Officer.

A seasoned leader across media, entertainment, and brand innovation, Duncan has built a career guiding some of the world’s most influential organizations, reshaping how audiences watch, listen, and engage in an era of rapid cultural evolution. As CEO, Duncan will lead the industry’s premier agency for growth audiences, as it continues to help brands connect with the communities where culture starts and business growth begins through its Intelligence Center, in-house creative agency, and robust publisher network.

Duncan’s appointment comes as My Code expands its influence across the media and marketing landscape, delivering measurable results for Fortune 500 brands. The company’s fusion of cultural intelligence, creative development, and owned media distribution has earned industry-wide recognition in 2025, sweeping the ANA Multicultural & Inclusive Marketing Awards, earning honors at the Brandie Awards, and receiving Adweek’s Team Visionary Award for Remezcla, one of My Code’s owned properties.

Marketing Technology News: MarTech Interview with Miguel Lopes, CPO @ TrafficGuard

“Amani has built her career on seeing culture from the inside out,” said Alexander Jutkowitz, Executive Chairman of My Code. “She understands that brands can’t sit on the sidelines — her instinct for where audiences are headed, paired with her precision in execution, makes her uniquely equipped to help brands move in real-time.”

My Code connects every layer of culture and commerce through an ecosystem built for growth audiences. Its “Decode, Develop, Direct” framework integrates three core functions: decoding cultural signals through its Intelligence Center, developing authentic storytelling through its creative studio and agency (including Remezcla Agency, B Code, and Culture Suite teams), and directing content through a vast media ecosystem of owned properties like Remezcla Media Group, HipLATINA, La Opinión, and El Diario, alongside strategic publisher partnerships.

Prior to joining My Code, Duncan served as a strategic advisor to independent creative agencies and currently serves as an independent board director for Fender Musical Instruments Corporation (FMIC) and Advisory Board member for Advertising Week New York.

Previously, as CEO of BBH USA, part of Publicis Groupe, she steered iconic brands including Google, Netflix, Heineken U.S., Mattel, and Walmart. Under her leadership, BBH USA was named an Ad Age A-List Stand Out Agency, and Duncan was honored as Ad Age’s 2022 Agency Executive of the Year, Adweek Women Trailblazer, Campaign’s Female Frontier, and Advertising Week’s Future is Female.

Her career spans leadership roles at some of the most iconic companies, MTV/Viacom, C.F. Martin Guitar, Virgin Records, Capitol Music Group/EMI, and Def Jam Records. A leading voice in the industry and in her community, she has served as Jury President at Cannes Lions Festival of Creativity and Dubai Lynx, as well as on the board of Girl Scouts of Greater New York.

Marketing Technology News: Disrupt or Be Disrupted: The AI Wake-Up Call for B2B Marketers

“The rules of culture are rewritten every day, and brands need trusted advisors to navigate that complexity,” said Duncan. “With a decade of expertise guiding Fortune 500 brands through the ever-changing cultural landscape, My Code delivers what matters most: access to a rapidly growing community that drives measurable business growth. I’m excited to help accelerate that impact for our clients.”

Les Brun, Co-Founder, Chairman and CEO of Ariel Alternatives, which holds a majority stake in My Code, added: “Amani’s appointment represents a significant milestone in My Code’s evolution. We believe her ability to translate cultural insights into commercial success and creative strategy into measurable business outcomes makes her the best person to scale this platform and its category leadership.”

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Digital Silk Announces New Insights on AI’s Growing Impact on the SEO Landscape

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Digital Silk Announces New Insights on AI's Growing Impact on the SEO Landscape

Digital Silk, an award-winning digital agency focused on creating brand strategies, custom websites and digital marketing campaigns, is announcing a new set of insights examining how artificial intelligence is influencing today’s SEO landscape. The update outlines how generative summaries, adaptive ranking systems and AI-driven search features are introducing new considerations for brands aiming to maintain online visibility.

As search engines continue integrating generative and predictive technologies, businesses are reviewing how AI may affect user behaviour and result formats. According to HubSpot’s 2025 State of Marketing Report, 64% of marketers believe AI or automation tools are important within their current strategy, indicating a shift in how organizations approach search visibility.

Digital Silk’s newly released insights provide an overview of these market changes and highlight why many organizations are exploring more specialized SEO support to help interpret evolving algorithmic signals.

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AI’s Influence on Search Visibility

AI features such as generative overviews, intent prediction and real-time content interpretation are reshaping how search engines evaluate information. These updates may influence click behaviour, content prioritization and how users interact with results.

The insights note that brands are increasingly examining structured data, factual accuracy and technical precision to help stay aligned with emerging search experiences.

Verified Industry Trends Supporting the Shift

According to HubSpot’s 2025 State of Marketing Report, one in two writers now use AI tools to help boost content performance, reflecting how teams are actively adjusting their workflows as search and discovery become more AI-driven.

These findings suggest growing interest in approaches that can adapt to both traditional ranking factors and AI-generated summaries.

Marketing Technology News: The ‘Demand Gen’ Delusion (And What To Do About It)

Key Themes in Digital Silk’s Insights

Digital Silk’s update identifies several areas shaping current SEO considerations:

  • How generative search summaries may influence user interaction
  • The evolving role of structured data in AI-driven environments
  • Increasing focus on content accuracy and source credibility
  • Monitoring ranking behaviour as AI changes how search engines evaluate intent

Leadership Perspective

“AI is accelerating shifts in search behaviour and creating new variables for brands to consider,” said Gabriel Shaoolian, CEO of Digital Silk. “Our latest insights outline how these developments may shape SEO planning and why many organizations are assessing the need for more specialized analysis.”

Digital Silk’s insights are now available for brands seeking to better understand the evolving landscape.

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