Experian Goes Bilingual With Its Industry-Leading Credit and Personal Finance Twitter Chat

Monthly #ChatDeCrédito series and “Ultimate Guide to Credit” e-book provide access for Spanish-speaking consumers to get their credit and personal finance questions answered

In an effort to educate more consumers about credit and personal finance, Experian® announced new free resources created specifically for bilingual and Spanish speakers, including an online Twitter chat series and other education content. The new monthly series, #ChatDeCrédito, will explore financial topics important to Hispanic-Latino consumers and provide them with a fun and interactive platform to build their understanding of important credit and personal finance topics.

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“We are excited about these new resources for Spanish-language speakers and this is just the beginning. We are committed to being an ongoing resource that diverse communities can trust to deliver helpful information and resources to improve our financial lives.”

#ChatDeCrédito will kick off at the start of Hispanic Heritage Month at 3 p.m. Eastern time on September 15. Both bilingual and Spanish-speakers are invited to join the chat to tweet in English, español or a combination, and learn how credit can be used as a financial tool, what can impact credit scores, tips for building credit, and more. Consumers can join and ask questions by searching @Experian or #ChatDeCrédito on Twitter.

“We believe arming the more than 40 million U.S. Spanish-speaking consumers with in-language information about credit and personal finance is key to improving the financial health of the Hispanic-Latino community overall,” said Wil Lewis, chief diversity, equity and inclusion officer at Experian. “We are excited about these new resources for Spanish-language speakers and this is just the beginning. We are committed to being an ongoing resource that diverse communities can trust to deliver helpful information and resources to improve our financial lives.”

The new #ChatDeCrédito series follows the model of Experian’s award-winning #CreditChat program which started in 2012 to help consumers learn about credit. Since its inception, the program has grown a dedicated online following with hundreds of consumers joining each week. The program has helped thousands of consumers learn about important topics and over 300 personal finance experts have joined to share their knowledge.

Upcoming #ChatDeCrédito topics include:

  • October 7: Strategies for paying down debt
  • November 4: How to establish credit and boost your credit scores
  • December 2: Creating financial goals for the new year
  • January 6: Ways to protect your credit and prevent identity theft

Find Credit Content in Spanish

Additional in-language resources include The Ultimate Guide to Credit – an online Spanish e-book which includes information about how to responsibly build and manage credit. The e-book also includes information about free online financial tools Experian offers such as Experian Boost™, which allows consumers to get credit for paying their cell phone, utility, streaming service and other bills on time (service provided in English). Many consumers see their credit scores instantly improve after using Experian Boost.i

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