New Relic, the Intelligent Observability company, announced plans to launch its Japanese data center. The strategic investment will optimize New Relic’s product suite for the unique requirements of its Japanese customers and will be New Relic’s first data center in the region.

New Relic plans to launch a Japanese data center. The strategic investment will optimize New Relic’s product suite for the unique requirements of its Japanese customers, and will be New Relic’s first data center in the region.

“New Relic helps some of the most prominent Japanese companies bring impactful solutions to market. In the fast-moving AI era, observability is the engine behind Japan’s legacy of high-performance technology,” said New Relic CEO Ashan Willy. “Our new local data center is a strategic milestone that resolves data residency challenges, providing Japanese enterprises with the high-performance governance and data sovereignty required to maintain their global competitive edge.”

Japan is a critical, fast-growing market for New Relic. The company has held the number one position in observability market share for the past seven years. In addition to retail, manufacturing, and telecommunications, there has been an increase in customers from the financial and infrastructure and public services sector. In the past year, New Relic Japan grew its local employee base by 20 percent.

Anchoring its data center as a data residency hub, customers from highly regulated industries like finance and manufacturing will soon have control over domestic data residency through data collection, storage, and processing. Advanced compliance will provide a reliable foundation to meet Japanese security and privacy requirements, with the data center hosted entirely within Japan to meet strict data residency regulations. Its ultra-low latency will support real-time insights so customers can make rapid business decisions.

The data center, which will be located in Tokyo, will be available to all New Relic customers, with those in close proximity to Japan more likely to benefit from its performance. The data center will be available starting in July 2026.

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Quotes from Customers and Partners

“NTT DOCOMO welcomes the establishment of New Relic’s Japan region. The launch of this local data center will enable us to benefit from low-latency services through reduced physical distance, while also expanding the possibilities for compliance with laws and regulatory requirements in Japan. We are confident that this will accelerate the enhancement of observability for Japanese enterprises that demand high reliability, including ourselves.”

Yoshio Umezawa
Vice President, General Manager of Service Innovation Department, R&D Division, NTT DOCOMO, INC.

“We wholeheartedly welcome the launch of New Relic’s first Japanese data center in Asia. Ensuring that our data remains within domestic borders has been a long-standing governance priority for us, making this a truly long-awaited announcement. By integrating our distributed log infrastructure into New Relic, we will finally achieve ‘True Full-Stack Observability.’ With this robust domestic foundation and data centralization, we look forward to further accelerating our digital transformation toward the creation of innovative medicines.”

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Keisuke Ohara
Head of Digital Solution Dept. Digital Transformation Unit, Chugai Pharmaceutical Co., Ltd.

“We are thrilled to see the launch of New Relic’s Japan region. While we have helped many customers modernize their operations, local data residency has remained a key requirement for those in finance, government, and public infrastructure. This new domestic foundation allows us to deliver advanced full-stack observability to a broader range of clients with complete peace of mind.”

Takehiro Kobayashi
Senior Vice President, Deputy Head of Managed & Facility Services Sector, NTT DATA INTELLILINK Corporation

“The launch of the New Relic Japan region is a strategic catalyst for our mission to drive business growth through advanced IT services. With the added flexibility of a local region, we can now proactively deliver sophisticated observability solutions even to industries with the most stringent governance and security requirements. Through our deepened partnership with New Relic, we remain committed to providing services that elevate customer value and accelerate operational excellence.”