SocialClimb, the leading platform in healthcare marketing, is thrilled to announce its strategic partnership with Arbor Associates, specialists in government-mandated data analysis and survey management. This collaboration uniquely positions SocialClimb to not only facilitate the submission of CAHPS (Consumer Assessment of Healthcare Providers and Systems) surveys but also to seamlessly integrate comprehensive reporting into their state-of-the-art healthcare marketing platform.

“We’ve always been at the forefront of innovating and improving healthcare marketing solutions,” says Ty Allen, CEO of SocialClimb. “Our collaboration with Arbor Associates takes us a step closer to providing an all-in-one platform for our clients. This partnership underlines our commitment to offer the best services while ensuring the voice of patients is accurately captured and represented.”

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The integration of CAHPS survey collection and submission into SocialClimb’s offerings is a testament to the platform’s adaptability and the company’s dedication to serving healthcare providers. Using SocialClimb’s robust reporting, healthcare professionals can now get a clearer picture of all patient feedback in one place with CAHPS, PROs, NPS, and Patient Satisfaction Surveys, which enables improvement in the quality of care and enables the use of this data in their marketing efforts.

Kevin Cranick, a representative from Arbor Associates, expressed excitement about the partnership. “Arbor Associates has always believed in leveraging data to improve patient experience and healthcare outcomes. Partnering with a forward-thinking company like SocialClimb allows us to amplify this mission, ensuring healthcare providers have the tools and insights they need to thrive in today’s digital landscape.”

This partnership allows SocialClimb customers to enjoy simplified data integration solutions to their practice management systems as well as consistent and compliant data collection and submission per the CMS mandates. Taking on the burden for all types of patient feedback collection and reporting in a single platform frees up SocialClimb’s healthcare customers to focus on providing the best care possible.

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