AI-Powered, Intelligent Information Management Solution Receives Highest Vendor Scores for Performance and Product Scalability
M-Files Corporation, the intelligent information management company, announced that TrustRadius, the most trusted review site for business software based on feedback and ratings from end-users, has recognized M-Files as a Top Rated Enterprise Content Management (ECM) software. M-Files received one of the highest overall scores, including the top ratings for both performance (9.1) and product scalability (10.0).
“These awards are based entirely on feedback from their customers,” said Megan Headley, VP of research at TrustRadius. “Reviewers love M-Files for its mobile application and search capabilities.”
TrustRadius reviewers highlighted the M-Files metadata-driven approach as a key differentiator. M-Files uses metadata to automatically index and organize documents by type, such as a contract or invoice, as well as by customer, project, case, and essentially any other property or characteristic important to the organization. This establishes relevance and context when accessing and managing information, whether it is stored in M-Files, or in other repositories and business systems.
One frequently-cited benefit was the platform’s ability to streamline the task of finding information, no matter where it’s stored. The result, according to TrustRadius reviewers, is that M-Files makes it simpler and faster for employees to collaborate.
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End users commended M-Files for its “great workflow,” “excellent versioning control” and “integration with other applications like Office 365.” The platform’s ability to support compliance requirements was also frequently recognized:
- “The platform is well-suited for meeting data standards like GDPR”
- “As a company that regularly handles hazardous material and works with safety in mind, we’ve always had comprehensive requirements. Because M-Files is able to do so many things, we’ve molded a lot of our operations around it.”
- “Well suited for environments that require document storage whilst still being able to audit the document trail.”
- “Any company seeking ISO certifications or working towards standards should consider this system for managing their content.”
“TrustRadius rankings are especially significant because reviews and satisfaction scores offer first-hand accounts and deep insights into how customers are utilizing M-Files and experiencing benefits on a daily basis,” said Maria Carballosa, chief marketing officer at M-Files. “Our high scores are a reflection of our commitment to driving innovation and delivering value to companies of all sizes.”
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M-Files, with its Intelligent Metadata Layer (IML), delivers a simple, unified experience powered by artificial intelligence (AI) for finding, accessing and managing information stored not only within M-Files, but also within other systems and storage locations in the cloud or on-premises, including network file shares, SharePoint, Box, Dropbox, OpenText, Salesforce and others.
M-Files also recently expanded its AI-powered information management solutions for Microsoft Office 365, offering out-of-the-box document management, compliance and governance features, all seamlessly integrated with the familiar Office 365 applications. From directly within Microsoft Teams, SharePoint Online and Outlook, M-Files offers users direct access to enterprise data stored in a variety of external repositories and line-of-business applications, including on-premises file shares, file sharing services, legacy ECM systems, and CRM and ERP applications, without needing to migrate data.
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