M-Files New Web Client Offers Heightened User Experience, Enables Faster Adoption and ROI in Information Management

Intelligent information management leader unveils modern, simplified user interface that makes adoption and use faster, easier and more intuitive

M-Files Corporation, the intelligent information management company, launched its new Web Client, offering customers dramatically improved usability and ease-of-use to tackle today’s most pressing information management challenges.

Optimized for daily use, the new Web Client offers a simplified user interface that helps customers adopt the M-Files solution faster and easier. The Web Client brings a consumer-like, user friendly experience to the daily work of ECM users, helping deliver new efficiencies in their information management operations. It provides a modern, simplified all-in-one view and offers intuitive user flows that adapt to the user’s needs and behavior.

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The Web Client integrates smoothly with Microsoft Office for creating and editing documents, and offers an intuitive approach for archiving documents, tagging documents with metadata, or sharing documents with colleagues. The improved search functionality with more search options and a fast and effective search experience helps users find what they need faster, more accurately, and more easily than before. All in all, the quick adoption helps customers reach faster return on investment.

“User adoption is the most critical part of any information management strategy. A software solution only brings value if end-users can easily embrace it and adapt it into their daily routines. Solutions must be easy to learn and provide substantial benefits to one’s daily work,” said Arto Vahvanen, vice president, product management at M-Files. “For this reason, user experience has always been the key focus for and driver of our product innovation strategy.”

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M-Files gained industry-wide recognition with its impressive track record of boosting user adoption for ECM platforms and intelligent information management: M-Files was the first vendor to free users from having to know the structure of their information repositories. With a ‘What vs. Where’ approach to document management, users could employ metadata to locate information instead of navigating through complex folder structures. Following that, M-Files again was the first established vendor in the industry to eliminate information silos with its repository-neutral approach. The user would not need to know in which system a piece of information was stored. By providing all information automatically in context using AI-based metadata enrichment and tagging, M-Files then established an incredibly effortless way for users to browse through related information.

With the latest launch of its new web experience – spanning from the new web client and a broad set of integrations for widespread platforms such as Microsoft 365, SharePoint and Teams, Google Workspace, and Salesforce – users now can individually choose their preferred day-to-day working environment and take advantage of all the benefits that M-Files offers, such as auto-classification and smart metadata.

“The new Web Client enables a user-centric intelligent information management experience and defines a new benchmark for ease-of-use and user experience across our industry,” said Vahvanen.

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