One-Quarter of Small Businesses Use Influencers to Create Content on Social Media, According to Survey

Most small businesses use Facebook, but a new survey shows more than one quarter will increase investment in Instagram in 2019, where influencers are most common

One-quarter of small businesses (25%) use influencers to create content on their social media channels, according to a new survey from business portfolio website Visual Objects. Influencers are an accessible source of content and engagement for small businesses looking to build a brand on social media and on Instagram in particular.

Visual Objects surveyed 529 small businesses and found that the social media platforms small businesses use vary based on company size, age of the business owner, and industry of the business itself.

The report provides an overview of how small businesses use the most popular social media platforms in 2019, and shows how small businesses plan to increase or decrease investment in those platforms.

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More than One-Quarter of Small Businesses Plan to Increase Investment in Instagram

Most small businesses (88%) plan to increase their investment in social media, and 28% plan to increase investment in Instagram.

Businesses with more than 50 employees are more likely to invest in Instagram than smaller companies. Almost half of millennial small business owners (48%) also plan to invest in Instagram.

Instagram may be increasingly popular because its features offer opportunities for direct engagement with users.

For example, Instagram quizzes are one way that small businesses can educate audiences about their brand in a fun, interactive way.

Rachel Knights, social media coordinator at Imagine Media Consulting, discussed the benefits of an Instagram quiz: “It’s a fun way to get people more engaged with your brand and also get them to learn more about it.”

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Most Small Businesses Will Increase Their Overall Investment in Social Media in 2019

Almost all small businesses who invest in social media (88%) will increase that investment in 2019, according to the survey. Social media remains a popular component of small businesses’ digital marketing strategies.

Still, 36% of small businesses said they were planning to decrease their investment in social media in 2019, despite the flexible and cost-effective nature of these channels.

“If companies are trying to decrease their spending on social media, they probably don’t understand how to use those tools to reach their audience,” said Tim Hemingway, vice president of marketing at Disruptive Advertising.

In order to maximize their investment on social media, small businesses must thoroughly research their audience and have an in-depth understanding of the features offered by each platform.

Most Small Businesses Still Use Facebook

Facebook remains the top social media platform among small businesses – 89% of respondents use Facebook.

Businesses need to appear where their target audience is spending their time online,” said Cydney Hatch, social media manager at Disruptive Advertising. “If you look at a lot of the statistics, Facebook and Instagram are some of the top places people spend a lot of their time online.”

Facebook has 2.3 billion monthly active users and sophisticated advertising tools for businesses looking to extend their reach on the platform.

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