The NYC-based company has developed an easy way for online businesses to create a voice-first marketplace in a matter of minutes
Jetson expands its intelligent, voice-commerce platform availability to include the entire eCommerce market. The company has announced a turn-key dashboard solution that enables merchants to upload products and create a multi-step conversational sales channel on Alexa and Google Home within minutes. Jetson is offering a no-risk free trial for two weeks for clients to test the platform, prior to subscribing.
Voice commerce is expected to reach an estimated $80 billion revenue by 2023 (Juniper Research) and Jetson is preparing businesses of all levels for the opportunity to thrive and gain first mover advantage by adopting voice AI as a new sales channel. An NPR study has concluded that 118.5 million smart speakers currently exist within homes in the United States. When considering that voice-first ordering is three times faster than when customers use screen interfaces combined with the number of these devices held by consumers, the future points toward voice shopping holding strong utility.
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“You can think of Jetson’s new SaaS dashboard as the “Shopify” of voice commerce, allowing existing online retailers who may already be selling products online through eBay, Etsy, or another eCommerce platform to easily come online and start selling through voice. By lowering the barriers of entry into voice commerce for online retailers, I believe that emerging brands can achieve first mover advantage in a new digital space and become a dominant player within just a few years. The early days of Amazon selling books on the internet is a prime example of how this phenomenon can occur. We hope our technology can help spark the voice revolution,” said Peter Peng, CEO of Jetson.
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Jetson’s dashboard makes implementing voice ordering simple for clients by requiring absolutely no coding. Merchants add menu or product catalog items to the platform and a natural voice dialog is intelligently created within minutes. Partners are able to maintain their branding with customizable dialog greetings and responses. Consumers are then able to transact across multiple platforms including both the Amazon Alexa and Google Home. The payment process is frictionless for customers, as they may securely make purchases using Jetson Pay. Further, their buying preferences are saved for future suggestions to be made and with analytics provided to the restaurant and retailer.