Ruby Has Fulfillment Taps Radial’s Christine Warren for VP, Client Success Role

E-Commerce and Mobile Commerce
By PRNewswire
Ruby Has Fulfillment Taps Radial's Christine Warren for VP, Client Success Role

Warren will Scale CS organization in response to unprecedented growth

Christine Warren has joined Ruby Has as Vice President, Client Success overseeing all aspects of client success including customer service, account management and solutions. Warren comes to Ruby Has after over 13 years at Radial (formerly GSI Commerce, and then eBay Enterprise) where she quickly moved through progressive roles to become Senior Director of Client Success.

Marketing Technology News: Centro Positioned as a Challenger in the Gartner 2020 Magic Quadrant for Ad Tech

Christine Warren joins Ruby Has Fulfillment as Vice President, Client Success
Christine Warren joins Ruby Has Fulfillment as Vice President, Client Success

At Radial, Warren managed the largest client portfolio, maintaining the highest NPS scores while dramatically growing global client satisfaction. She accomplished this by improving technology as well as ecommerce and banking/payment offerings including 3PL, omni-channel, payments/tax/fraud services and multi-node fulfillment while leading strategic planning and enterprise forecasting. Warren has also personally cemented and expanded relationships with over 100 global clients including many of the best-known household name brands.

Esther Kestenbaum, President of Ruby Has said: “Christine has scaled and led Client Success with stellar results through exactly the kind of high growth trajectory we are experiencing. Her domain expertise in ecommerce fulfillment coupled with a strong consistent track record for driving client satisfaction at scale make her the ideal dynamic leader to take our client experience into the future.”

Marketing Technology News: Veritas Acquires Globanet, Extending Its Leading Digital Compliance Portfolio

“From the moment I first spoke with the Ruby Has team I felt that I belonged. Their energy, passion and focus on the client was immediately obvious. I am thrilled to be a part of this team and use my experience and knowledge to help scale Ruby Has through its hyper-growth by helping our clients succeed,” said Warren.

Prior to her time at Radial, Warren founded a technology startup and was an instructor at the Wharton Small Business Development Center, where she played a key role in the design and delivery of Wharton’s SBDC entrepreneur program.

This hire comes at a key time in Ruby Has’ growth, with multiple expansions having taken place this year. The company established a national footprint by adding a new location in Kentucky in March, and recently more than tripled its existing fulfillment center space in both its Las Vegas, NV and Ontario, Canada locations.

Marketing Technology News: Consumer Trends Analysis: Pandemic Impact on Brand Loyalty

PRNewswire

PR Newswire, a Cision company, is the premier global provider of multimedia platforms and distribution that marketers, corporate communicators, sustainability officers, public affairs and investor relations officers leverage to engage key audiences. Having pioneered the commercial news distribution industry over 60 years ago, PR Newswire today provides end-to- end solutions to produce, optimize and target content -- and then distribute and measure results. Combining the world's largest multi-channel, multi-cultural content distribution and optimization network with comprehensive workflow tools and platforms, PR Newswire powers the stories of organizations around the world. PR Newswire serves tens of thousands of clients from offices in the Americas, Europe, Middle East, Africa and Asia-Pacific regions.

You might also like More from author
Brought to you by
For Sales, write to: contact@martechseries.com
Copyright © 2024 MarTech Series. All Rights Reserved.Privacy Policy
To repurpose or use any of the content or material on this and our sister sites, explicit written permission needs to be sought.