Helps businesses rebuild operations & systems required for e-commerce

transcosmos inc. hereby announces that the company has released business consulting services that help clients who operate e-commerce, and those who plan to launch e-commerce operations solve various issues they face. On top of visualizing challenges each client needs to tackle, and presenting a roadmap to address such issues, transcosmos also develops detailed marketing and product strategies and other initiatives to assist clients in expanding sales, and makes proposals to let them increase operational efficiency. With the new consulting services, transcosmos helps clients succeed in their e-commerce business throughout the process from the planning to execution.

Building on its proven record in offering e-commerce one-stop services, and expertise in e-commerce operations, the business consulting services help solve diverse challenges in operating e-commerce business. Unlike other similar services, transcosmos’s business consulting services stretch across sales & marketing field to the operational field, and also take operational efficiency and data analysis results into consideration, thereby offering support through all e-commerce business operations.

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E-commerce consulting services: Distinctive features

• Proven record in assisting e-commerce business: 219 cases (FY2019)
• Proven record in managing e-commerce systems and tools: Over 120 type of systems/tools
• A proprietary consulting framework that optimizes the entire scheme from visualizing to solving challenges
• 20 senior consultants who are well-versed in various industries and operations
• Flexible service lineup, from simple consulting services in the operational process to comprehensive business consulting

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The business consulting services assist clients in expanding sales, launching e-commerce operations, and rebuilding the business, taking into consideration the size and the positioning of the business within their company. transcosmos will support clients’ e-commerce business comprehensively, from choosing the right website for their store and e-commerce system, to defining operations to outsource, to developing marketing strategies, to proposing the channels and the size of their customer support services.

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