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“CATS is pleased to partner with Syniverse and Hitachi to provide innovative and exciting options for our customers. We have been focused on improving the customer experience and know that technology is one of the best ways to achieve that.”

CATS provides fixed-route service on 22 routes offering essential transportation throughout the cities of Baton Rouge and Baker. CATS is an economic driver for the area, connecting customers to their places of employment, healthcare needs, shopping, and recreation.

The combination of Syniverse’s omnichannel mobile communications capabilities and Hitachi’s solutions are ideally suited for the needs of organizations seeking to provide an optimized, mobile-first customer experience in markets with high volumes of direct-to-customer communications.