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RPA Leaders Kryon and Everest Group Meet Online to Discuss Automation in the New Normal

"Conversations with Kryon" series episode explores the crucial role of automation in today's turbulent business operations landscape Kryon, the leading full-cycle automation solution provider known for its customer-centric approach to robotic process automation (RPA) and process discovery, announces a webinar featuring research firm Everest Group. The discussion entitled "The Critical Role of Automation in Today's New Normal" is a part of Kryon's ongoing "Conversations with Kryon" series. This interactive Q&A session…

Four Marketing Automation Solutions Every SMB Should Have in 2020

Marketing Automation isn’t a thing of the future—it’s very much a part of the here and now for small and midsize businesses (SMBs) across the world. However, there are a variety of Marketing Automation tools that many are unaware of and have the ability to help SMBs reach customers in a timely and effective way. In order for SMBs to compete with larger firms when it comes to customer reach, they need to approach their Marketing plan with a strategic mindset.   Marketing Automation not only provides important opportunities…

Automation Anywhere Bot Slashes Flight Cancellation Processing Times from 20 Minutes to 3 Minutes

RPA solution helps airlines and hospitality industry manage customer demand amid COVID-19 Automation Anywhere, a global leader in Robotic Process Automation (RPA), announced a new AI-powered bot to help airlines and hotels speed the processing of an unprecedented number of customer cancellations due to the coronavirus (COVID-19.) Travel has quickly come to a standstill, as international borders closed, flights were grounded, and social distancing measures took effect. COVID-19 has had a significant impact on the…

ActiveCampaign Launches a Digital Customer Experience Automation (CXA) Education Series

After completing 185 in-person training sessions in 74 cities across 16 countries, ActiveCampaign is expanding its Study Halls to a digital format that will teach companies how to drive business growth through better customer experiences ActiveCampaign, the leader in Customer Experience Automation (CXA), today announces the launch of a digital version of their popular in-person CXA Study Hall series. The in-person series, which launched in 2018, has been attended by over 5000 businesses in 74 cities across 16 countries,…

UiPath Announces ServiceNow Integration to Extend the Value of Automation Across the Enterprise

UiPath fuses industry-leading, end-to-end hyperautomation platform with the ServiceNow Now Platform and products to help enterprises become digital businesses faster UiPath, the leading enterprise Robotic Process Automation (RPA) software company, today announced an integration with ServiceNow to extend the value of automation across the enterprise. Leveraging the companies’ deep and dynamic integration to easily and securely automate complete and complex workflows in and around ServiceNow, UiPath and ServiceNow enable…

Flashtalking Announces DoubleVerify and Moat Integrations and Introduces Verification Trafficking Automation to the Industry

New partner integrations and capabilities bring unprecedented efficiencies, with the removal of manual tag wrapping, greatly speeding workflows Flashtalking, the leading global independent platform for ad management, data-driven creative, and unified insights, proannounced the debut of Verification Trafficking Automation to its platform. As part of Flashtalking’s partnership program announced in 2019, the industry’s largest verification players, including DoubleVerify, Moat, Protected Media and Cheq have integrated with…

Kofax 2020 Intelligent Automation Benchmarking Report Offers Insights for Businesses Attempting to Achieve Hyperautomation

Research Finds Siloed Automation Provides Limited Benefits While an Integrated Approach to Intelligent Automation Enables Success Kofax, a leading supplier of Intelligent Automation software to digitally transform end-to-end business processes, announces the Kofax 2020 Intelligent Automation Benchmark Report, a study conducted by Forrester Consulting and commissioned by Kofax. The report finds while many enterprises have prioritized automation, they’re struggling to scale and achieve hyperautomation. It also finds taking…

Zift Solutions Named a Leader in Through Channel Marketing Automation

Analyst Firm Recognizes Zift as a TCMA Leader in 2020 Enterprise Channel Management provider Zift Solutions was named as a "Leader" in The Forrester Wave: Through Channel Marketing Automation, Q2 2020 report by Forrester Research, Inc. "We believe our recognition as a TCMA Leader in the 2020 WAVE, including our top ranking in the Strategy category, and the highest scores possible in 11 criteria all underscore ZifONE's unique ability to power the digital transformation that is redefining the channel in 2020 and beyond,"…

BrandMuscle Named a Leader in Through-Channel Marketing Automation (TCMA) Report by Independent Research Firm

BrandMuscle Receives Highest Possible Score in Market Presence Category BrandMuscle, the industry leader in integrated local and channel marketing, today announced Forrester Research has positioned BrandMuscle as a leader in its report, The Forrester Wave™: Through-Channel Marketing Automation, Q2 2020. We believe this recognition further validates BrandMuscle’s continuous, 20-year innovation and deep industry expertise in through-channel marketing automation (TCMA) solutions. Forrester evaluated 13 of the most significant…

ActiveCampaign Accelerates Client Connection for Agencies with Expanded Customer Experience Automation Partner Program

ActiveCampaign, the leader in Customer Experience Automation (CXA), announced the launch of an expanded Agency partner program, benefitting over 6,000 partners globally. With a partner network that has grown by 150% in the last year alone, the upgraded Agency program will better serve a wider variety of agency partners, empowering them to deliver unique customer experiences to their clients whether they're an agency of 2 or 2000. Now with the ability to sell and manage accounts directly, earn commission or margins on…

Identity Automation Launches Studio Module for RapidIdentity with Enhanced Rostering Capabilities

Identity and Access Management Company Announces Launch of Enhanced ETL Tool Identity Automation, provider of RapidIdentity, the most complete Identity and Access Management (IAM) platform on the market, today announced the launch of the Studio module with enhanced Extract, Transform, and Load (ETL) capabilities. Marketing Technology News: New Comscore and JW Player Partnership Delivers Contextual Targeting for Video Advertising This new module provides bidirectional ETL capabilities including the transformation,…

ISG Smartalks Webinar to Focus on Using Automation to Maintain Business Operations in Crisis

April 16 event will explore how automation can address business challenges during COVID-19 pandemic Experts from Information Services Group (ISG), a leading global technology research and advisory firm, will discuss in the next ISG Smartalks™ webinar how enterprises can leverage automation technology to maintain business operations during the COVID-19 pandemic. The live, hour-long session, “The Promise of Automation in the Time of Crisis,” at 9 a.m., U.S. Eastern Time, April 16, will outline four practical steps…

Zinier Arms Utilities with Field Service Automation to Power Always-On Service and Workforces

Zinier, the leader in field service automation, today announced new partnerships with the utilities divisions of leading global system integrators including Tata Consultancy Services, Tech Mahindra and Capgemini. The alliances support growing adoption of intelligent automation by utilities and their field service organizations - the people and systems that maintain the critical infrastructure and services that keep our lights on and the world connected. “Power is the lifeblood of our economy and there is a timely…

Rockwell Automation Provides COVID-19 Business Update

Company to Report Fiscal 2020 Second Quarter Results on April 28 Rockwell Automation, Inc. provided an update on actions it is taking to align costs with anticipated market conditions in light of the COVID-19 pandemic. “Our first priority is the well-being of all our employees, and we are taking significant steps to keep our people healthy and safe at this time” “Our first priority is the well-being of all our employees, and we are taking significant steps to keep our people healthy and safe at this time,” said…

Automation Anywhere Launches New RPA Solutions to Respond to Global COVID-19 Pandemic

- Provides work-from-home and business continuity solutions to government, healthcare, banking and many other industries - Establishes $500,000 RPA scholarship fund to accelerate development of COVID-19 solutions Automation Anywhere, a global leader in Robotic Process Automation (RPA), announced intelligent automation solutions to empower governments, healthcare organizations and enterprises to implement remote working and business continuity programs as they navigate the challenges caused by COVID-19. "The new normal…

Jacada To Offer Easy-to-Launch Customer Service Automation Solutions for Contact Centers Affected by the Coronavirus Pandemic

Jacada is providing customer service automation solutions to boost the productivity of the new and growing work-at-home contact center workforce. As greater demands are being placed on customer service and fewer experienced agents are available, our technology boosts call deflection rates and NPS drastically Jacada, Inc., a global pioneer in customer service automation software, has been monitoring the impact the coronavirus has had on contact centers. In response, Jacada is offering award-winning customer service…

Selligent Marketing Cloud Named a Leader in G2 Mid-Market Grid Report for Marketing Automation for Second Quarter in a Row

G2 Spring 2020 Rankings Inform Marketing Technology Buying Decisions Selligent Marketing Cloud, the omnichannel marketing technology company, announced that it was recognized as one of the best marketing automation solutions in the market – ranked a ‘Leader’ in the G2.com (formerly G2 Crowd) Spring 2020 Mid-Market Grid Report for Marketing Automation. The report is published by G2, the global user review site that helps businesses make smarter buying decisions. Marketing Technology News: Insight Recognized in Gartner 2020…

Smartly.io Powers Digital Advertising Innovation and Automation on Pinterest

Smartly.io advances its Pinterest solution, enabling brands to innovate and diversify their marketing mix across social channels Smartly.io, the leading social advertising automation platform for creative and performance marketers, today announced new innovative capabilities to its Pinterest solution. In close partnership with Pinterest, Smartly.io advanced its offering on the platform to enable brands to innovate and connect with customers in entirely new ways. Pinterest is increasingly becoming an attractive platform for…

Automation Anywhere Named a Leader and Star Performer in Intelligent Document Processing PEAK Matrix Assessment by Everest Group

IQ Bot product recognized for its rapid growth and adoption by over 500 of the world's leading enterprises Automation Anywhere, a global leader in Robotic Process Automation (RPA), announced that Everest Group, a leading research and consulting firm, has named it a Leader and a Star Performer in its Intelligent Document Processing (IDP) 2020 PEAK Matrix. Automation Anywhere earned this position for IQ Bot, the world's only web-based, cloud-native IDP solution that has been adopted by over 500 of the world's leading…

ActiveCampaign Expands Its Customer Experience Automation (CXA) Platform to Help Sales Teams Automate Personalized Customer Interactions…

The new functionality gives sales teams a holistic view of customer data, letting them automate repetitive sales processes without losing their personal touch ActiveCampaign, the leader in Customer Experience Automation (CXA), announced its expanded sales functionality, which includes custom and pre-built sales automations, a built-in CRM, and native integrations like Google Sheets and Slack. ActiveCampaign's CXA platform has everything growing companies need to make connections scalable, by automating personalized…