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Satisfi Labs Receives Investment from the Google Assistant Investment Program to Grow Conversational AI Voice Capabilities

Satisfi Labs’ Knowledge Management Platform Receives Investment from the Google Assistant for Growth of Google Actions and to Support the Voice Ecosystem Satisfi Labs, the leading AI-powered Knowledge Management Platform, announced their investment from the Google Assistant Investment Program. The new investment from Google will give Satisfi Labs the ability to expand its voice capabilities to support Google Actions for the Google Assistant. Satisfi Labs’ conversational AI capabilities broaden the Assistant’s reach into…

Using Conversational AI to Improve Customer Experience

Customer experience should be top-of-mind for any customer-facing business in the digital age. But as consumers increasingly take their interactions with brands online (and into the chat channel), how is it possible to keep up with their demands while providing a level of satisfaction on-par with what they have come to expect from human interaction. In a recent report, Gartner predicts that as soon as 2020, 40% of users will primarily interact with new applications that support conversational UIs with AI. By 2022, it is…

Active.AI and Visa Partnering to Enable Conversational AI Solutions

Active.Ai announced that it is partnering with Visa to provide banks and credit unions with out-of-the-box conversational artificial intelligence (AI) solutions. Combining the power of Visa APIs with Active's AI platform, Active.AI aims to power solutions, such as chatbots, to make conversational AI platforms easier for financial institutions to deploy and more intuitive for their customers to use. As messaging services and voice/digital assistants become more widely used, AI-powered chatbots can provide financial…

Artificial Solutions Pioneering Conversational AI Patents Validated by Tech Giants’ Forward Citations

Artificial Solutions, the leading specialist in enterprise-strength conversational AI, announced that the value of its patent portfolio has grown by more than 50%. At the same time the number of forward citations of Artificial Solutions' founding patents in conversational AI technology has increased substantively. Forward citations indicate that newer patents acknowledge the importance of a foundational patent in the space. Since 2016, many of the largest software companies in the world including Apple, Nuance, Google and…

Inference Solutions Enables Conversational AI for Cisco’s On-Premise Platforms

Enterprises Using Cisco’s UC and CC Offerings Can Upgrade Their IVRs to Intelligent Virtual Agents Without “Ripping and Replacing” Existing Software and Equipment Inference Solutions, a global provider of Intelligent Virtual Agents (IVAs) for sales and service organizations, launched new solutions that  extend the self-service capabilities of Cisco Unified Communications Manager (UCM), Unified Contact Center Enterprise and Unified Contact Center Express (UCCE/X). Enterprises using these on-premise solutions can now easily…

Artificial Solutions to Deliver Conversational AI to Retail Giant Circle K

Artificial Solutions, the leading specialist in enterprise-strength conversational AI, announced that Circle K is using Teneo to develop conversational applications to support customers of its convenience retail outlets in Scandinavia and the Baltic States. Circle K is one of the world's leading convenience and fuel retail businesses. The company offers a wide range of products to people on the go in approximately 16,000 stores worldwide. Teneo is Artificial Solutions award-winning conversational AI development platform…

UCHealth’s Virtual Assistant “Livi” Powered by Conversational AI Now Available on Smart Speaker Devices

New Conversational AI Technology Is One of the Most Comprehensive Offered by a US Health System, Assisting with Finding Doctors, Services, Locations and Health Information UCHealth now offers a virtual assistant who allows patients to interact universally across the health care system using conversational AI, accessed through smart speakers. UCHealth’s vision for Livi to be a fully functional, all-inclusive virtual assistant sets the health care system apart from others that have launched virtual assistants only for a…

Marchex Releases Conversational AI Technology Built to Predict Customer Intent, Create Personalized Sales Experiences and Improve Sales…

New Suite of Predictive AI Models Featuring 230 AI Signals and Growing Creates Powerful Conversational Insights for Businesses That Engage with Customers over the Phone and via Text Marchex, a leading provider of call analytics that drive, measure, and convert callers into customers, released new artificial intelligence technology that can interpret the complex language of customer intent – powerful knowledge that enables businesses to anticipate the needs of consumers, deliver highly personalized experiences and increase…

Five Ways by Which You Can up Your Social Media Ante with Conversational AI

Social media has continued to become the hotbed of all global activities. It has everyone from celebrities to politicians, professional gamers to businessmen, and everybody else engaging and sharing their views on wide-ranging topics. It also enables the masses to seamlessly connect with them as well as their near and dear ones- irrespective of distance and time. Naturally, social media platforms are going to be the next big thing, especially as more people continue to join the digital bandwagon. So, it doesn’t come as a…

Interactions Brings its Conversational AI to Food Services; Partners with Pizza Pizza

New Guest Experience Platform (GXP) Adapts Interactions’ Conversational AI for Restaurants, Enhancing Customer Experiences and Operational Efficiency Interactions, LLC, the world’s largest stand-alone artificial intelligence (AI) company, announced its expansion into the food service industry with a new product, the Guest Experience Platform (GXP), and a partnership with Pizza Pizza, Canada’s #1 pizza chain. Beginning today, restaurants can implement Interactions GXP to enhance phone, digital and drive-thru ordering, offer…

Haptik Adds Founding Team of Conversational AI Startup Convrg, To Offer Premium Enterprise Solutions in North America

Following a Recent $100 Million Strategic Investment from Reliance Jio--One of the World’s Largest Telecom Providers--The Mumbai-Headquartered Conversational AI Platform Solidifies Its Ability to Serve North America’s Enterprise Market Haptik, one of the world’s largest conversational AI companies, which powers customer interactions for brands such as Samsung, KFC and Coca-Cola, announced that it has brought on board the founding team of Convrg. This announcement comes on the heels of a $100 million strategic investment…

Neongecko Inc. Launches “Neon AI Nano HTML” to Add Conversational AI to Websites

Website Designers Can Now Add a Powerful Desktop AI Assistant to Standard Webpages Neongecko.com Inc. unveiled the “Neon AI Nano HTML” to enable website designers to quickly and easily add conversational AI to webpages. Neon AI Nano can be added to webpages with standard HTML. Conversational AI results can be input from Neon AI with a simple “paste” command. Recent market data shows that typing will be used for less than 50% of searches in 2020, and voice will be used for more than 50% of human computer…

Neongecko Inc. Launches “Neon AI Nano HTML” to Add Conversational AI to Websites

Website Designers Can Now Add a Powerful Desktop AI Assistant to Standard Webpages Neongecko.com Inc. unveiled the “Neon AI Nano HTML” to enable website designers to quickly and easily add conversational AI to webpages. Neon AI Nano can be added to webpages with standard HTML. Conversational AI results can be input from Neon AI with a simple “paste” command. “Our Neon AI Nano HTML and Neon AI SDK enable integrating voice into existing applications and into new applications in many fields, from business to homes to…

Avaamo Collaborates with Automation Anywhere to Offer Conversational AI to RPA Customers

Collaboration Will Help Deliver Automation Solution to Enterprises Avaamo, the leader in conversational AI technology, has joined the Automation Anywhere Technology Alliance Program to help deliver a comprehensive automation solution to enterprises. Avaamo is a conversational AI platform that helps enterprises build multi-turn conversational applications over text and voice. Automation Anywhere, the global leader in robotic process automation (RPA), enables companies to operate with unprecedented productivity and…

Artificial Solutions Continues Momentum in Conversational AI Market

Artificial Solutions, the leading specialist in enterprise-strength conversational AI, announced that it is continuing its successful momentum as the conversational AI market starts to mature. Renewals prove technology success Over the last three months Artificial Solutions has ramped up activities across its strategic sales channels. Recent new business comes from a wide range of market sectors including national government, postal services, telecoms, pharmaceutical, insurance and the airline industry. There have also…

[24]7.ai Named A Leader in Conversational AI for Customer Service 2019 by Independent Research Firm

7 AIVA listed as differentiated in Omnichannel, agent augmentation, human and AI blending, vertical specialization, vision, and roadmap 7.ai, a global leader in intent-driven customer engagement solutions, announced that it has been recognized as a leader in The Forrester New Wave™: Conversational AI for Customer Service, Q2 2019. 7.ai received a differentiated rating in six out of ten criteria, including vision, human and AI blending, and vertical specialization. This industry report evaluated the 7 AIVA conversational…

Artificial Solutions and Rücker Lypsa Team-up to Deliver Conversational AI to the Automotive Industry

Artificial Solutions, the leading specialist in enterprise-strength conversational AI, announced that it has signed an agreement with Rücker Lypsa to develop conversational AI applications for the automotive industry. Rücker Lypsa is part of EDAG group, one of the largest independent automotive engineering companies in the world and provides major car manufacturers and their suppliers with a wide range of services. As part of their portfolio, the company creates innovative applications to enable seamless interactions…

Amplify.ai and AdLingo Bring Conversational AI to Display Advertising

Amplify.ai, the industry’s first enterprise-class conversational AI platform, announced its integration with AdLingo, a conversational advertising platform built within Area 120, Google’s incubator for experimental projects. This partnership will enable Amplify.ai to provide new, innovative display ad experiences with two-way, natural language interactions between brands and consumers, creating a unique method to effectively drive user ad engagement. Brands want to meet their customers and prospects where they are, and…

Rasa Secures $13 Million Series A Investment Led by Accel To Power Conversational AI

Funding Will Move HQ to San Francisco, Expand Team, and Fuel Further Research and Development of Rasa's Conversational AI Tools from Berlin, Germany Rasa, the open source company that enables developers to build contextual AI assistants, announced a $13 million Series A funding round led by Accel, with participation from existing investor Basis Set Ventures. Also participating in the round were leading angel investors and entrepreneurs across AI, enterprise automation and open source, including Greg Brockman (Co-founder…

Artificial Solutions Enables CIOs to Take Control of the Conversational AI Landscape With Teneo Fusion

Artificial Solutions, the leading specialist in enterprise-strength conversational AI, announced today the launch of Teneo Fusion. The latest version of the company's revolutionary conversational AI development platform blends significant enhancements to its technology, with business value measurements to deliver the ultimate conversational AI experience. Teneo Fusion enables enterprises to dramatically improve the quality of their conversational interfaces, while taking control of the chatbot landscape and demonstrating…