This virtual event is designed for leaders and practitioners at banks and credit unions to explore how chatbots and virtual assistants are changing the digital banking experience.
Finn AI, a market leader in Conversational AI chatbots for banks and credit unions, together with Finovate, are launching the Conversational Banking Summit on October 6th, 2021. This virtual event is designed for leaders and practitioners at banks and credit unions to explore how chatbots and virtual assistants are changing the digital banking experience.
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Banks and credit unions are rapidly adopting Conversational AI; according to Cornerstone Advisors nearly 1 in 5 credit unions plan on buying a chatbot in 2021, with 2 in 5 evaluating a chatbot project at the Board level. This Summit brings together 15+ leaders at banks and credit unions to share case studies and offer practical tips and advice to help cut through what’s hype and what’s real.
The event will also debut the results of new market research from Finn AI, MX, Q2 and Rival Research on how Millennials and Gen Zs are banking today and how they think about and manage their financial health.
The event features a keynote presentation from Alexandra Cahill, Head of Insights & Storytelling and Enterprise AI Design for Capital One, who will discuss why it’s crucial that smaller banks and credit unions match bigger institutions’ AI-powered digital banking services to meet consumers’ evolving needs.
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Joining Alexandra from Capital One are leaders from BECU, United Federal Credit Union, Civista Bank, ATB Financial, RBC, Truist, City Bank of Texas, Allied Bank and more. Alongside will be technology leaders from Amazon, MX, Q2, Glia, and Genesys. These speakers will share how AI-powered chatbots are being used in the wild, what’s working and what’s not, and what the future holds.
“AI powered virtual assistants are quickly changing digital banking at many banks and credit unions, but there remains a lot of confusion around where to start, what use cases have the most impact and how to deliver value with a chatbot project” says Jake Tyler, Finn AI Co-Founder and CEO. “We’re proud to partner with Finovate, MX, Glia, Q2 and CU 2.0 to deliver this event for the retail banking industry. Attendees can expect a packed agenda full of practical and actionable content. It’s a must for anyone exploring a chatbot project in the next 12-24 months.”
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