DataOceans, a leading customer communications management (CCM) platform, announced that David Blaha, former American Express Vice President/General Manager, has joined its Advisory Board
DataOceans LLC, a leading customer communications management (CCM) platform, today announced that David Blaha has joined its Advisory Board.
Mr. Blaha will assist in guiding management and company strategy to ensure full support and execution of DataOceans’ growth plans.
DataOceans’ founder and CEO Larry Buckley commented, “We are fortunate that David has agreed to join our Advisory Board. He is a proven executive with a long history of excellence and innovation. I know we will benefit from his insights and experience as we continue to expand our customer base and undertake new initiatives to enhance our product.”
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Blaha is a former executive at American Express, most recently serving as Vice President/General Manager, Global Commercial Services, where he oversaw Sales, Account Management and Client Support Teams. Many of his key strategic clients included Delta, Verizon, Hilton, Home Depot, CBS, Bloomberg and the NBA just to name a few. These combined businesses delivered over $20B in overall annual sales volume. While at Amex, his teams also sold and deployed new electronic payment platforms such as Buyer Initiated Payment, Virtual Payments, and AP Automation – strategic imperatives for AMEX.
In 2010 Blaha received the Chairman’s Award for Quality, and in 2013 the Chairman’s Award for Innovation. He was also inducted into the American Express Hall of Fame in 2014 for consistent over-target performance, a history of outstanding employee engagement and development, innovation, and overall impact to the organization.
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According to Blaha, “I’m pleased to be joining the DataOceans Advisory Board, especially at this time when numerous organizations need to improve their communications to reduce customer attrition and promote their offerings. A potent tool for success, the DataOceans platform makes it easy for companies to engage with their customers at every touchpoint, while removing the need to maintain myriad legacy communications solutions.”
The DataOceans Oceanus platform enables organizations to unlock customer data from existing systems to create and deliver highly personalized and compelling interactive communications, such as bills, statements and invoices. It facilitates enhanced customer interactions that increase loyalty and long-term growth, while driving cost-efficiencies. The platform has been adopted by over 150 customers and has a customer retention rate of 98%.
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