ShipStation, Alibaba.com Launch Integration for B2B e-Commerce Merchants

Integration enables U.S.-based businesses to expand and streamline international operations

ShipStation, the world’s leading e-commerce shipping solution, announced that it launched an integration with Alibaba.com, one of the world’s largest B2B e-commerce marketplaces and the original business unit of Alibaba Group. The launch of the integration makes ShipStation the first U.S. shipping solution to officially integrate with Alibaba.com to provide a seamless fulfillment process for U.S. merchants. Orders will sync between the Alibaba.com marketplace and ShipStation to make shipping faster, easier, and more affordable.

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In 2019, ShipStation was a key launch partner when Alibaba.com opened the platform to U.S. B2B sellers to list and sell products domestically (U.S.-to-U.S.) and globally to their more than 10 million active business buyers. As part of the U.S. seller launch, ShipStation joined Alibaba.com’s ecosystem of collaborators to provide business services to Alibaba.com customers. Now, in the next phase of the collaboration, sellers can utilize the ShipStation integration to more efficiently process, fulfill, and ship the orders that Alibaba.com generates.

“By integrating with ShipStation, B2B merchants who sell on Alibaba.com gain seamless access to efficient shipping software and discounted carrier rates,” said John Caplan, President of North America & Europe at Alibaba.com. “Additionally, the integration allows ShipStation customers who sell on other platforms to add Alibaba.com as a channel and further grow their business.”

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Along with the seamless syncing of orders between Alibaba.com marketplace and ShipStation, the two companies continue to provide resources that allow sellers to take advantage of new wholesale selling opportunities and efficient shipping with the long-term goal of creating the next generation of trade experiences. Key aspects of the partnership include cross-promotional marketing, match-making services, and audience development of the two companies’ brands and networks.

“At ShipStation, we are committed to helping businesses efficiently and cost-effectively scale, nationally and internationally,” said Nathan Jones, CEO of ShipStation. “We are excited to work with a global leader like Alibaba.com to enable B2B e-commerce merchants to grow their businesses through cross-border and wholesale trading during such a lucrative time.”

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