Recognized as a worldwide best-in-class software and customer experience solution

Chatmeter, the leader in online multi-location reputation management and local search marketing, announced it has been named to G2’s 2022 Best Software Awards, placing 46th on the Marketing and Digital Advertising Top 50 list. Operating a software marketplace used by more than 60 million software buyers annually, G2 is the definitive online destination to discover, review and manage the technology that businesses need to reach their potential. Its annual Best Software List ranks the world’s best software companies and products based on authentic, timely reviews from real users.

This is Chatmeter’s first time appearing on one of G2’s Best Software lists, earning its place this year thanks to the company’s dedication to helping multi-location businesses access data and insight to create exceptional customer experiences.

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“The G2 awards are truly a testament to Chatmeter’s ability to deliver the real-time data, analytics, and insight multi-location businesses need to create breakthrough customer experiences,” noted Collin Holmes, CEO & Chatmeter Founder. “That’s always been our goal—to help businesses focus on the active, real-time customer journey, which, if managed correctly, translates to customer experiences that propel growth.”

“As we continue to accelerate rapid growth, our online marketplace boasts 100,000+ software and services companies in 2,000+ categories and over 1.5 million trusted user reviews. Simply put, G2 is where you go for software,” said Godard Abel, co-founder, and CEO, G2. “Our annual Best Software List aims to guide buyers on their purchasing decisions, knowing they can trust in the credibility and objectivity of our scoring algorithms. We applaud those companies named to our 2022 list, as they’ve earned the satisfaction among their customers as well as an impressive market presence.”

The top 100 software sellers are ranked based on a combination of Satisfaction and Market Presence scores for each seller, and the top 100 products are ranked based on reviews across all categories they are a part of. To be included in one of G2’s Software Sellers or Software Products “Best Of” lists, a software seller or product must receive at least 50 approved and published reviews during the 2021 calendar year. Scores reflect only data from reviews submitted during this evaluation period.

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