Givex Corp. Announces Integration with Customer Feedback Provider Chatter by Stingray

Givex Corp. Announces Integration with Customer Feedback Provider Chatter by Stingray

GivexPOS will leverage Chatter to print QR codes on receipts for customers to scan and provide real-time feedback

Givex Corp. announced the completion of its integration with Chatter by Stingray, a leading provider of customer feedback solutions for the restaurant and retail industries.

Chatter’s conversational platform engages with customers in real time, providing Givex merchants with a powerful tool to measure customer satisfaction.

Marketing Technology News: MarTech Interview with Todd Hallett, SVP, GTM Strategy at Dataiku

“We are excited to partner with Chatter, whose innovative technology aligns with our mission to help businesses engage with their customers,” said Mo Chaar, Chief Commercial Officer of Givex. “Through this integration, our merchants will have access to valuable, actionable insights to quickly and effectively improve their operations and customer service.”

Chatter also offers merchants the ability to gather employee feedback, an important tool in a challenging labor market. By integrating with Chatter, Givex merchants can stay ahead of the competition by gaining a deeper understanding of their customers’ needs.

Marketing Technology News: Proving the Value of CX Programs: How to Measure ROI

“At Chatter, we are dedicated to providing our clients with the tools they need to optimize their customer experience,” said William Folsom, Director Customer Success Operations at Chatter by Stingray. “Our partnership with Givex will allow us to reach a wider audience and provide actionable insights to help businesses thrive.”

With twelve regional offices and a global footprint of more than 118,000 active merchant locations, Givex offers gift cards, point-of-sale system GivexPOS, loyalty programs,

Picture of PRNewswire

PRNewswire

PR Newswire, a Cision company, is the premier global provider of multimedia platforms and distribution that marketers, corporate communicators, sustainability officers, public affairs and investor relations officers leverage to engage key audiences. Having pioneered the commercial news distribution industry over 60 years ago, PR Newswire today provides end-to- end solutions to produce, optimize and target content -- and then distribute and measure results. Combining the world's largest multi-channel, multi-cultural content distribution and optimization network with comprehensive workflow tools and platforms, PR Newswire powers the stories of organizations around the world. PR Newswire serves tens of thousands of clients from offices in the Americas, Europe, Middle East, Africa and Asia-Pacific regions.

You Might Also Like