Employees are more likely to quit their jobs in 2022, and prioritize human connection and purpose more than ever before in the world of hybrid work
Qualtrics, the leader and creator of the Experience Management (XM) category, today released the third annual Employee Experience Trends Report for 2022. The study examined nearly 14,000 full-time employees across 27 countries to understand how employee experience has evolved nearly two years into the pandemic and what employers should prioritize in 2022 to create better experiences for their people.
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“The value of offices has evolved from simply being places for people to work from to creating opportunities for collaboration and socialization. Understanding what people need to be effective and efficient in their roles is essential for curating workspaces that will encourage employees to bring their best selves to work.”
- Expect an ongoing employee exodus, especially among individual contributors and female leaders.
- Hybrid work is here to stay, and employees have high expectations for in-office and remote work experiences.
- There’s a perception gap between leaders and employees on how efforts are going toward building greater diversity, equity, inclusion and belonging (DEIB) within companies.
- Benefits like mental health apps or a week off won’t address long-term employee well-being. Creating opportunities for employees to build trust and transparent communication with one another will be key.
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The Great Resignation will persist
New Qualtrics research shows The Great Resignation will continue in 2022. Overall, fewer employees are likely to stay in their jobs in 2022, with 65 percent of workers saying they intend to stay in 2022 compared to 70 percent of workers in 2021. Among all employee groups, individual contributors are the least likely to stay at their companies, with only 62 percent planning to stay in their jobs over the next few years.
Middle managers saw the most significant decrease in intent to stay at their jobs in 2022 with 69 percent intending to stay at their company over the next few years, trending down from 83 percent in 2021. Interestingly, this trend was more pronounced for female middle managers, who are three times more likely to leave within a year than in 2021.
“Leaders are expected to do more than ever before,” says Benjamin Granger, Ph.D., Qualtrics head of employee experience advisory services. “Beyond their day-to-day responsibilities, managers also need to support their employees’ mental health, be culture champions and make progress on diversity, equity and inclusion efforts. This work is all critical toward creating amazing places to work, yet it’s simultaneously resulting in burnout. Now is the time for organizations to invest in nurturing their leaders and equipping them to care for themselves, so that they can care for others.”
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