Relay Network (“Relay”), the frictionless customer experience company, announced two additions to the executive team. Derek Bluestone joins Relay as Chief Product Officer, and Frank McAnally will serve as Chief Financial Officer.
“Relay is at a pivotal point in our business as we continue to build the foundation of our team with senior leaders who share our vision for scale and growth,” says Matt Gillin, CEO, and co-founder of Relay. “Derek and Frank bring deep knowledge and expertise within their respective fields, along with the passion that it takes to execute our vision. We are thrilled to have them in these roles as they lead our team into the future.”
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Derek Bluestone joins Relay as Chief Product Officer, responsible for leading product strategy, innovation, and design. Bluestone has a 25-year product management track record, leading enterprise B2B software development with Billtrust, Nasdaq, Sungard Availability Services, Kenexa, Unisys, Fiberlink Communications, SecureWave, and StratosWare.
Frank McAnally will serve as Chief Financial Officer, bringing an extensive background of more than 20 years of experience leading all aspects of the finance function within a technology company. McAnally joins Relay from Philadelphia-based start-up, InstaMed, where he was the Chief Financial Officer and helped lead the company to a successful strategic sale to JPMorgan Chase. Prior to InstaMed, McAnally was Chief Financial Officer of the Institutional and Wholesale business division of Fidelity National Information Services Inc. (FIS), after its acquisition of SunGard Data Systems.
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In December the company announced it had completed a $30 million growth capital investment from LLR Partners to accelerate innovation of its breakthrough CX channel, the Customer Feed, and growth within its primary vertical markets: healthcare, financial services and insurance. The addition of Bluestone and McAnally will further accelerate the growth and scale of the company. Gillin notes, “Nothing is more fun than scaling a high growth business and the most important ingredient is building the team that knows how to do it.”
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