Global Investor Group Expands Company’s Reach and Traction
ScoreData Corporation announced the completion of its Series Seed round of financing. Participating in the round were the following angel funds: 500 Startups Silicon Valley, USA, Global Reach Investments Ltd, (GRIL), Elevate Innovation Partners VC, NYC, USA, and 3one4Capital, Bengaluru, India.
ScoreData is a company that helps businesses leverage their data to dramatically improve the quality of their engagement with their customers. Their solutions can be deployed across multiple touch-points such as mobile, web, kiosk and store. ScoreData’s Scorefast™ platform enables data scientists and business managers to create the most effective run-time consumer models and scores for fraud detection, churn-management, caller-agent mapping, recommendations and cross-sell applications.
The modern Digital Contact Center is an indispensable touch-point for customer engagement in the enterprise. ScoreData’s ScoreFast™ is revolutionizing how customers interact with agents at enterprise contact centers. ScoreFast-powered applications are yielding greater revenues, significantly improved operations, and superior customer experiences at Fortune 1000 customers.
“ScoreData is reinventing how customers engage with the enterprise. The vast majority of enterprise engagement centers use script and attribute based routing. ScoreData’s ScoreFast engine not only streamlines the process of routing customers to the appropriate touchpoints in the enterprise but also simultaneously empowers agents to deliver superior customer service resulting in outstanding customer experiences. Early validation by leading firms, the extraordinary management team, and attributable business impact of the ScoreFast-powered applications at the engagement centers, were important reasons why we invested in ScoreData,” said Sridhar Chityala, Chairman, Elevate Innovation Partners VC, NYC.
Individuals who invested in the round were Ashok Krishnamurthi (angel investor), Betsy Atkins (Board Member at several US and international publicly held companies), Andrea Weiss (Board Member at several US and international publicly held companies), and Asha Jadeja Motwani (well-known Silicon Valley-based angel investor) and Shalini Prakash (via 500Startups).