ServiceSource Accelerates Its Market Momentum with the Addition of Three New Clients Spanning a Wide Range of Solutions

Company’s Approach to Solving Sales and Customer Experience Challenges Attracts High Growth Cloud Leaders

ServiceSource International, Inc., the customer journey experience company, today announced that it has signed agreements with three new clients, providing services that span the entire sales process continuum.

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“The new clients we have recently added demonstrate a need across all sizes and stages of business to add proven strategies that can identify, land, adopt, expand and renew relationships”

The new clients include a top 20 financial technology company, a cloud-based workflow modernization platform provider, and a digital disruptor in the corporate e-gifting industry. Each client chose ServiceSource for its expertise with different stages of sales cycle need. The e-gifting provider will leverage ServiceSource to drive market share gains as the client’s primary Inside Sales engine, bringing in new business from identification through to close. The marquee digital workflow provider will deploy ServiceSource’s Customer Success solution to foster stronger relationships and higher subscription renewal rates through proactive customer engagement campaigns and Voice of the Customer research and analytics. And for the multi-billion dollar fintech company, ServiceSource will provide sales enablement, account management, and support services to renew and extend longtail customer relationships and to preserve and grow the client’s recurring revenue. Together, these three new clients illustrate the breadth and depth of ServiceSource’s solutions and expertise to support the end-to-end customer journey experience (CJX™).

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“The new clients we have recently added demonstrate a need across all sizes and stages of business to add proven strategies that can identify, land, adopt, expand and renew relationships,” said Gary B. Moore, chairman and CEO, ServiceSource. “We look forward to bringing to bear our experience, talent, and capabilities to accelerate these clients’ strategic priorities and growth ambitions all along the CJX continuum.”

“We are in the business of building customers for life on behalf of our clients. At a time when talented sales resources are scarce, businesses are turning to us and our High Performance Selling methodology to help them add the resources they need to build new growth,” said Mike Naughton, executive vice president of global client delivery at ServiceSource. “Our team will provide services in multiple languages, spanning every major global theater, giving our clients nearly instant access to scale and worldwide reach.”

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