Customer Success Leader from Brightpearl and Channeladvisor Will Build Customer Success Organization at Fast-Growing Online Gallery Provider

ShootProof, a leading global provider of online gallery software and services for professional and semi-professional photographers, today announced the hiring of James Scott as Vice President of Customer Success. Scott brings more than a decade of customer success experience to ShootProof, where he will lead the customer success and customer support teams.

ShootProof announces hiring of VP Customer Success, James Scott, bringing over a decade of experience in delivering an extraordinary customer experience.

“With extraordinary growth and a powerful platform, ShootProof is the clear leader in online gallery software for photographers around the world,” said Scott. “I am honored to join a company that’s obsessed with its customers and I am committed to taking the customer success organization to the next level.”

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Scott is a seasoned executive with a track record of serving high-growth SaaS companies and joins ShootProof from SuccessHacker, where he served as General Partner. His expertise is helping organizations focus on the customer journey to deliver an extraordinary customer experience, underpinned by world-class customer success, on-boarding and support organizations.

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“Investing in our customers’ success is one of ShootProof’s top priorities. James brings tremendous experience and data-driven acumen to ShootProof,” said ShootProof CEO Colin Breece. “He is passionate about customer advocacy and believes that there’s no more powerful growth engine than delighted customers. He will be at the epicenter of our Customer Success organization, Breece added.

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