Skuid Announces Skuid Portals to Optimize Business Connections and Customer Experiences

New Portal Template Allows Companies to Deliver Personalized Experiences for Customers, Partners or Employees That Drive Engagement, All Without Writing Code

Skuid, the leading cloud application platform, announced Skuid Portals, an easy and code-free way to create personalized and intuitive user experiences for business needs. Skuid Portals allow companies to provide secure, personalized access to business information for customers, partners and employees, all within a central interface.

Delivering on its no-code promise, Skuid Portals are a quick and simple way to create tailor-made and fully-branded portals and communities for partner and channel selling, employee intranet and information, customer support and even content management. Skuid Portals allow companies to leverage data from multiple sources and connect it all within a single, unified user experience—all with point-and-click ease—to drive greater employer and employee adoption, business efficiency, and improved customer experiences.

As organizations attempt to integrate their back-end systems with digital experiences, portals that are simple to customize and deploy will play a major role. In Forrester’s October 2017 report, Vendor Landscape: Digital Experience Portals, analyst Mark Grannan writes, “Portals are hyper-relevant given the demand for customer self-service and onboarding via heavy back-end integration and user-customizable interfaces.”

Also Read: Aragon Research Names Contentstack ‘Hot Vendor’ in Dynamic Experience Management

Skuid Portals can help companies integrate back-end systems and other data source with their digital solutions to deliver customer value in a more streamlined and simple way.

“With Skuid we built exactly what we wanted in a streamlined and cost-effective way,” said Steve Chapman, vice president of communications for NCF. “In addition to saving $1 million in initial implementation costs, the new portal has supported us to yield $2.5 billion of grants from our donors. We estimate a 99 percent faster processing time by using Skuid Portals as a centralized and custom-made hub to manage all of our grants, contributions, funds and user profiles.”

Skuid Portals can be used for:

  • Customer Portals — With personalized customer portals, companies can simplify and accelerate the process a customer follows to engage with the business, by providing self-service on any device. Companies can connect a customer-facing portal with their back-office applications and integrate data from multiple sources such as Content Management, ERP and CRM within a single page.

Also Read: Freshworks Secures $100 Million Investment Led by Accel and Sequoia

  • Partner Portals — Companies can create portals tailor-made for each unique entity that partners with them. Skuid Portals deliver fast access to the information partners need the most, from marketing materials, to sales opportunity management, to executive and human resources metrics, revenue, accounts, commissions and more. Partner portals can be used to request information or joint marketing funds, to make customer referrals, or to find the right salesperson to work on a joint deal.
  • Employee Intranets — Companies can create an employee intranet to elevate productivity and engagement. They can provide content customized to each individual, team and department to break down organizational silos and provide easy processes for employees to connect across a company.

“Skuid Portals give our customers the power to connect to any back-end system and build exactly the front-end experience they need to drive value for customers, partners and employees,” said Skuid CEO Ken McElrath. “Skuid Portals make it easy for any company to create a rock-star online experience in a fast, flexible, agile way — with no code required.”

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