ZOOM International awarded for channel partnerships in the workforce optimization & contact center solutions space

ZOOM International a worldwide leader in call recording, workforce optimization (WFO), and compliance software for the contact center has been awarded 5 stars by CRN, The Channel Company for their commitment to channel based indirect sales and service of their partners worldwide.

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ZOOM continues to round out their workforce engagement platform with new remote recording, workforce management, customer engagement and analytics features to complement their sterling service reputation. They believe this recognition by CRN is a strong validation of ZOOM’s deep partnerships and dedication to elevating customer experience for their customers.

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“From our inception, we have always believed that our success is intrinsically connected to the success of our Partners – 500+ world-wide! To date, we are the only 100% channel dedicated WFO/WEM company with no direct sales. We don’t compete with our partners. We cherish our partners success as much as our own. We literally love our channel partners as they are the backbone of our company which makes this award and recognition very special to me personally.” – Brian Shore – CEO of ZOOM International

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