Daily MarTech Roundup: Latest Marketing and Sales Technology News, Product Announcements and Insights
Today’s Daily MarTech Roundup covers the latest in Cloud, Marketing Analytics, Automation, Customer experience, AI, and ML announcements from Mitto (Unified Communications), Qorus (Sales Enablement), Jitterbit (Customer Experience Management), GoExpedi (E-Commerce and Mobile Commerce), to United Power Electrifies (Customer Experience Management).
Mitto, a leading provider of global omnichannel communications solutions, announced Mitto Conversations, a new solution that empowers brands to seamlessly and more efficiently manage omnichannel customer communications within a single pre-built, no-code platform. With Conversations, brands can facilitate rich, engaging, and secure two-way conversations that build brand loyalty and trust while reducing customer churn, development time, and support costs.
Qorus and Digital Marketing Content OnDemand ContentMX Integrate to Make Access to Marketing and Sales Content
Qorus is a sales enablement platform that allows partners to quickly find, customize, and share the marketing and sales content and campaigns they regularly create to amplify their marketing presence to prospective clients, track customer engagement with documents, and gain insight into how customers interact with their marketing content and sales proposals.
Jitterbit, the API transformation company, announced Employee Experience “EX API360”, a series of new use-case-driven integration process templates and best practices designed to strengthen HR management across the entire employee lifecycle. EX API360 solutions build on Jitterbit’s industry-leading API360 framework to integrate key apps, services and platforms for applicant tracking, onboarding, expense management, employee compensation, HR management and more.
Expedia, an innovative e-commerce, supply chain and analytics company that is reinventing procurement for industrial and energy MRO (maintenance, repair and operations), announced the rollout of its new delivery routing system to its customers, which includes optimized order routing, real-time delivery information and confirmation, as well as improved access to order information and easier return handling.
United Power Electrifies Their Customer Experience with Bright Pattern Cloud Contact Center Software
Bright Pattern, a leading provider of AI-powered cloud contact center software, announced that it was deployed by United Power. United Power is a member-owned, not-for-profit electric cooperative that provides electricity to more than 97,000 homes and businesses along Colorado’s northern front range. United Power is committed to providing great customer service and seamless experiences, all while delivering essential services to its members. Bright Pattern was selected for seamless omnichannel conversations and reporting, omnichannel quality management, advanced routing, and callback functionality.
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