Business Messaging

Over 70% of Brands Predict RCS Will Become a Primary Customer Communication Channel Within Five Years Sinch, which is pioneering the way the world communicates through its Customer Communications Cloud, reports that brands'…
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Leading the Evolution of Customer Engagement with Secure, Interactive, and Branded Messaging Across Devices & Platforms Sinch, which is pioneering the way the world communicates through its Customer Communications Cloud, is…
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Provides Businesses with the Fastest Path to Messaging Success MessageWhiz, a leading provider of messaging services, announced that its CPaaS platform is available on Google Cloud Marketplace. These channels form the bedrock of modern…
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Spike, the trailblazing team chat and email service, is thrilled to unveil Magic AI, a groundbreaking AI-driven communications assistant that is redefining business messaging. By merging human creativity and artificial intelligence, Magic…
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Powered by the Freshworks Neo platform, the Freshworks CX and CRM integrations with WhatsApp, Instagram Messaging, and Facebook Messenger, enable teams to deliver intelligent and personalized messages at scale Freshworks Inc. announced…
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WhatsApp, Messenger and Viber to Cannibalise SMS Business Messaging Traffic. A new Juniper Research study has found that global OTT (Over the Top) business messaging traffic will rise from 93 billion in 2023, to 254 billion by 2027.…
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Reinforcing HubSpot’s commitment to creating connected customer experiences, the new integration gives marketing and service teams deeper visibility into customer interactions to seamlessly connect and build stronger, more trustworthy…
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Clickatell's latest Chat Commerce Trends Report found 86% of shoppers are interested in a personalized messaging experience Clickatell, the Chat Commerce and business messaging leader, announced the results of its latest Chat Commerce…
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Synup announced the launch of Messenger, which will enable enterprises and business owners to configure and respond to Google Business Messages within Synup's platform. Synup is the leading SaaS platform powering customer…
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It’s no secret that customers today want what they want, when they want it. Customers have never been more empowered and the increasing number of channels at their disposal is proof. Businesses, in turn, often struggle to keep up, to meet…
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Truecaller, the leading global platform for verifying contacts and blocking unwanted communication, is proud to announce a partnership in India with Tanla Platforms Limited. Truecaller Business Messaging will be powered by Tanla's Wisely…
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The launch enables local businesses to deliver world-class wholesale SMS services across Yemen with a simple and seamless experience. TeleYemen, the exclusive provider of international telecommunications for Yemen, has launched wholesale…
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Enables flexibility, specialization, and innovation in a SaaS model Mavenir, the global leader in mobile messaging and business messaging monetization solutions for service providers, announced today that it has acquired Telestax Inc., a…
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Full messaging suite is now included in every Birdeye plan  Birdeye, an all-in-one Experience Marketing platform for multi-location businesses, today announced that it will provide both its existing and new customers with a…
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Mitto, a leading provider of global omnichannel communications solutions, announced messaging connectivity for three of the world's most popular social media channels: Facebook, Instagram and Twitter. Mitto's robust portfolio — which…
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Dotgo™, a leading cloud communications provider of RCS and business messaging solutions, is one of the demo award winners at the Build-An-Agent contest. The contest was held by Google to create and launch innovative experiences on Google’s…
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Global business messaging provider MessageMedia has launched SMS for HubSpot, an integration with the leading CRM platform for scaling companies and has joined HubSpot's App Partner Program as an app partner with a certified…
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Sinch AB (publ), a global leader in cloud communications for mobile customer engagement,  launched a worldwide API for business messaging through Instagram to coincide with the availability of the Messenger API for Instagram announced by…
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8x8 Voice for Microsoft Teams App Adds SMS, MMS and Fax Capabilities to Teams; Provides Teams Users with More Digital Communication Channels for Employee and Customer Engagement 8x8, Inc., a leading integrated cloud…
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Speakeasy AI, the world’s first and only provider of Speech-to-Intent based solutions, formally announced its partnership with Quiq, the industry-leading business messaging company. The partnership will allow Speakeasy AI to intelligently…
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