customer communication

One place to handle all of your most recent messages. 'Text Manager' is a new modal on the Active Customer Page. autotext.me launches its new, text manager feature, giving users one central location to view and more readily gain the full…
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New instant customer care and self-service options added to the Smart Shopper loyalty program to access Pick n Pay easily in Chat Clickatell, a leader in mobile communications and chat commerce, has been selected by leading African…
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Melissa, a leading provider of global data quality and address management solutions, announced it has again been positioned by Gartner as a Niche Player in the Magic Quadrant for Data Quality Solutions. Melissa Data was one of 15 vendors…
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Survey results show how language impacts trust and business growth potential: One in four Consumers would not spend more than $500 if brands do not offer proper language support Unbabel, an AI-powered Language Operations platform that…
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New user-friendly portal enables developers and enterprises to deliver rich, personalized experiences, including critical communication alerts, reminders, and notifications at global scale – all via a single, secure, industry-compliant…
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Mathilde Collin, CEO & co-founder, Among 100 Most Intriguing Entrepreneurs at 2021 Builders + Innovators Summit Front, a leader in customer communication, announced today that Goldman Sachs (NYSE:GS) has recognized…
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The new integration helps hearing health providers across the U.S. streamline and modernize their customer communications with best-in-class products Weave, the all-in-one customer communication platform for small business, and Sycle, the…
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High-performing teams communicate more, build better relationships with their coworkers, and use more emojis than the average team Front, a leader in customer communication, released a report about the motivations and traits of…
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Hispanos Services integrated Commbox AI-based solution and improved their call center efficiency by 300%. Hispanos’ CEO & founder: “Commbox helps us achieve much more effective sales without wasting precious resources.”…
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Weave secures recognition on both high-profile lists for the third year in a row Weave, the all-in-one customer communication and engagement platform for small business, has been named to the Forbes Cloud 100 and Inc. 5000 lists,…
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The Magnolia Co-Founders join Weave's full slate of game-changing speakers for its final Business Growth Summit in 2021 Weave, the all-in-one customer communication platform for small business, has revealed the keynote speakers for its…
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Global leader in business communications services Infobip announced it will provide WhatsApp customer communication services and its Conversations CPaaS-based contact center solution to leading Senegal mobile operator Expresso. Marketing…
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Weave's newest social media contest welcomes home service pros & small business owners to share their craziest after-hours call stories for a chance to win up to $1,000 Weave, the all-in-one customer communications platform for small…
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ProSites, a leading provider of marketing technology solutions for local business owners, announced it has acquired LifeLearn Animal Health. ProSites, a leading provider of marketing technology solutions for local business owners,…
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Agillic welcomes new client Lindhardt & Ringhof Forlag, writing another chapter in the Egmont story We are happy to welcome yet another company to our client list, Danish publisher Lindhardt & Ringhof Forlag who joins our ongoing…
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CompanyCam, the visual-first communication and documentation tool for contractors, has announced a new integration with Housecall Pro, the leading software platform for home service professionals. With this new integration,…
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Greylock leads Series B; Customers earned $500M in attributed revenue in 2020 Postscript, the leading text message marketing platform for Shopify stores, announced today a new round of Series B funding of $35 million. This round of funding…
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New cloud-based product improves customer communication and increases addressable market potential for CSPs Alianza, Inc., the leading cloud communications platform for service providers, announced that its Business Text Messaging product…
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net2phone, a global provider of cloud communications solutions to businesses, has been named 'A Most Promising Retail Solutions Provider' by CIOReview in the technology magazine's listing of 20 top companies providing transformative…
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HoduSoft, a leading VoIP (Voice over Internet Protocol) solutions provider, has announced the best integration of its HoduCC- Call & Contact Center Software with Salesforce CRM to facilitate businesses to form easy…
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