customer service platform Archives

Intercom Announces New GPT-3.5 Enabled Features Within its Customer Service Platform

AI/ML PRNewswire - January 31, 2023

Zoho Launches Blended Conversations for Zoho Desk, Delivering Highly Contextual and Conversational Customer Service Experiences

AI/ML Globe Newswire - December 15, 2022

Dixa Discover Unlocks the Power of Customer Service Data to Drive Growth

Analytics Business Wire - November 10, 2022

Infobird Engaged by Established Taxi Enterprise in China to Build its Digitalized Customer Service Platform

AI/ML PRNewswire - September 19, 2022

Hiver Launches Its Knowledge Base Portal; Helps Companies Worldwide Offer Better Self-Service to Customers

Customer Experience Management PRNewswire - September 8, 2022

Pure IP Launch Dynamics Call Connect for Adding Voice to Microsoft Dynamics 365

Customer Experience Management PRNewswire - May 20, 2022

Q-nomy Announces Q-Flow Virtual Lobby for Omnichannel Customer Service Centers

Customer Experience Management Business Wire - December 15, 2021

Zendesk Research Reveals How Agility Shapes Business Success In 2021

Analytics MTS Staff Writer - July 8, 2021

Gladly Adds Integration with Instagram Messaging to Help Brands Connect Directly with Customers Where They Shop and Socialize

Customer Experience Management prweb - April 15, 2021

Kustomer Launches KustomerIQ, Leveraging Intelligence Throughout Its Customer Service Platform

CRM PRNewswire - April 16, 2020

MarTech Interview with Rob Carpenter, Founder and CEO at Valyant AI

Interviews Vidhi Thakkar - October 28, 2019

Kustomer Raises $40 Million in Series D Funding, Accelerates Growth of Enterprise Customer Service Platform

Customer Acquisition MTS Staff Writer - May 30, 2019

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