Employee experience management

Service Management Group (SMG), an enterprise customer and employee experience management partner to more than 500 brands, has enhanced its digital experience offering with a dynamic assistance capability that leverages initial integrations…
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Service Management Group (SMG), a global customer, patient and employee experience management partner to more than 500 brands, has been recognized as a Visionary in the Gartner Magic Quadrant for Voice of the Customer for the second…
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Service Management Group (SMG), a global customer, patient and employee experience management partner to more than 500 brands, has expanded its partnership with conversation analytics leader CallMiner. The integration helps brands improve…
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A virtual conference taking place on September 21 and 22 created for, and delivered by digital experience professionals focused on unifying seamless digital experiences Aternity, the enterprise-class Digital Experience Management Company™,…
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Customer experience leader brings his experience with insights, data/analytics, design, transformation, AI/ML, and customer-led culture to Medallia. Medallia, Inc., the global leader in customer and employee experience…
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New partner’s AI-based solution helps insurers quickly identify areas of improvement in the customer experience Medallia, Inc., a leading customer and employee experience management company, and Guidewire Software, Inc.,…
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Citrix itself acknowledges that Google Cloud has always been the best place to run Citrix Workspace. That's why they are now extending their deep collaboration to include Google’s BeyondCorp solution as a member of the BeyondCorp…
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