Browsing Tag

Modern Customer Experience

Total Economic Impact Study Finds Kustomer’s CX Platform Produces More than 400% ROI

PRNewswire Aug 3, 2021 0

Study Further Finds That Centralizing CX Operations And Use of Automation and Intelligence Provides Measurable Value To Brands Kustomer, an all-in-one, top-rated AI-powered CRM for modern customer experiences, releases findings from…
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NLP

Leverage NLP-based UniMRCP Integration To Power Modern Customer Experience

Sudipto Ghosh Sep 30, 2020 0

Clients can now implement state of the art speech recognition into their IVR solutions using Deepgram’s UniMRCP IVR technology is witnessing a tectonic shift toward becoming a full-blown virtually managed deep science technique for…
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Staff Writers

The ‘C’ in Customer Experience (CX) Means Consistency

Sudipto Ghosh Mar 12, 2019 1

Modern Customers Are Buying Not Just Products, but Also the Experience. This Has Changed the Entire Paradigm of Doing Business in CX-Focused Markets Where Stakes Are Higher Than Ever Before In the modern era, the inexorable rise of…
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MartechSeries

Conquering Customer Expectations at Oracle MME17

Avinash Duduskar Apr 25, 2017 3

Impact, innovation, and inspiration - 3 factors you are going to run in to at any of the 4 pillars of Oracle's Modern Marketing Experience event (MME). Don't take my word for it, check out last year's highlight video above. MME is the place…
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