TTEC Holdings, Inc. , one of the largest global customer experience (CX) technology and services innovators for end-to-end digital CX solutions, has been named to the Forbes list of America’s Best Employers 2022.
“Once again being named by Forbes as one of the top employers in America is an honor and a testament to the exceptional employee experience TTEC strives to deliver,” said Ken Tuchman, Chairman and CEO, TTEC. “In today’s complex work environment, workforce expectations evolve rapidly, which requires a commitment to deliver a world-class employee experience built on a strong, enviable culture and adaptive management principles. I am proud that TTEC remains a leader in creating the workforce of the future, and of our extraordinary colleagues who deliver a happy customer experience for our clients every day.”
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TTEC’s selection to the Forbes list of America’s Best Employers 2022 follows the same accolade in 2021, as well as recognition on Forbes’ lists for Best Employers for Veterans, Best Employers for Women, Best Employers for New Grads, Best Employers for Diversity, and one of the world’s Top Female-Friendly companies in 2021.
TTEC’s focus on the employee experience (EX) is further supported by its digitally enabled virtual work environment. Empowered by the company’s Humanify @home platform, employees are rapidly onboarded with industry-leading training and tools to help them to deliver exceptional CX, while building a community of associates around the world.
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Forbes and Statista selected the America’s Best Employers 2022 through an independent survey applied to a vast sample of approximately 60,000 American employees working for companies with more than 1,000 employees in America. Across 25 industry sectors, 1,000 employers have been awarded; 500 large employers and 500 midsize employers.
The evaluation was based on direct and indirect recommendations from employees that were asked to rate their willingness to recommend their own employers to friends and family. Employee evaluations also included other employers in their respective industries that stood out either positively or negatively.