Winners Announced in 2020 People’s Choice Stevie Awards for Favorite Customer Service

101,000 Votes Determined Public’s Favorite Customer Service Providers Among Stevie Awards Finalists

Winners of the 2020 People’s Choice Stevie Awards for Favorite Customer Service, a worldwide public vote, were announced today. Voting was conducted from January 16 through February 14, with the highest number of votes deciding the winners in 11 industry categories. More than 101,000 votes were cast this year.

All organizations honored in the Customer Service Department of the Year categories of this year’s Stevie Awards for Sales & Customer Service were eligible to be included in voting for the people’s choice awards. The Stevie Awards for Sales & Customer Service, now in their 14th year, are the world’s top honors for customer service, contact center, business development, and sales professionals.

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More than 2,600 nominations from organizations of all sizes, in virtually every industry, in 48 nations were evaluated in this year’s competition. Finalists were determined by the average scores of more than 180 professionals worldwide in seven specialized judging committees and were announced last month.

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This year’s people’s choice winners, who will each receive the coveted crystal People’s Choice Stevie Award, are:

Airlines/Distribution/Transportation: DHL Express Bangladesh
Computer Hardware & Services: SiteGround Hosting Group
Consumer Products & Services: 4ocean
Financial Services – Up to 100 Employees: Wells Fargo Merchant Services – Account Management
Financial Services – 100 or More Employees: DenizBank
Healthcare & Pharma: UPMC Health Plan
Other Industries: VIPKid Teacher Support Team
Public Services & Education: OmniUpdate
Software – Up to 100 Employees: Carbonite
Software – 100 or More Employees: Loopio Inc.
Telecommunications: AireSpring

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