Skipio LLC is pleased to announce the acquisition of RapidTalk’s industry-leading AI-powered customer communication technology, founded by Carl Case. The acquisition brings RapidTalk’s communication technology to Skipio, further expanding Skipio’s technology platform to help businesses engage with customers faster, capture more leads, and turn missed calls, texts, and webchats into booked revenue.
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Founded by Carl Case, RapidTalk was built to solve a challenge shared by businesses of every size: making sure each customer enquiry gets a fast, personalised response. The platform uses conversational AI to answer questions, qualify leads, and move customers toward the next step across calls, texts, and web chat.
For Skipio, folding in RapidTalk’s technology strengthens Skipio’s ability to support businesses across the full customer journey, from first enquiry through ongoing engagement. For Carl Case, the deal marks a milestone in RapidTalk’s growth from a single solution into a scalable communication platform.
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RapidTalk is an AI-powered customer communication platform that enables businesses to engage customers through phone calls, text messages, and web chat using intelligent virtual assistants tailored to each organisation’s unique workflows. Founded by Carl Case, the platform helps businesses capture leads, automate customer interactions, schedule appointments, and deliver responsive, personalised experiences across more than 100 languages. With integrations across thousands of business applications and enterprise-grade security and compliance standards, RapidTalk helps organisations streamline customer communications and improve operational efficiency.
