Yeastar, a global leader in Unified Communications solutions, announced the official launch of NovoOne, an AI-native, carrier-grade multi-tenant communications platform purpose-built for MSPs, ITSPs, telecom resellers, and carriers managing large and growing user bases.

Today’s communication service providers face a trade-off: traditional carrier-grade platforms offer scale but often held back by fragmented components, slow R&D, and legacy UIs, while modern SaaS UC platforms limit customization and inflate costs as they grow. NovoOne eliminates the trade-off, pairing SaaS-grade experience with carrier-grade resilience, control, scalability, and economics.

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Built on a next-gen multi-tenant PBX core, NovoOne enables providers to manage unlimited users and tenants from a single deployment with hard per-tenant isolation. Its Kubernetes-native infrastructure scales horizontally to cut server costs, while high availability and geo-redundancy ensure resilient service delivery. Service providers can confidently grow their customer base or enter new markets at lower costs.

Beyond its carrier-grade foundation, NovoOne helps providers differentiate. Alongside full phone system features, it delivers native softphone apps for seamless mobility, rich APIs for easy customization, plus powerful built-in AI capabilities (AI Agent, transcription, sentiment analysis, and more) that open new, higher-value services.

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NovoOne also delivers total commercial control. Tenant-level white-labeling, flexible packaging, and built-in reseller management put margins and branding entirely in providers’ hands. Additionally, NovoOne’s concurrent-call-based licensing model enables highly profitable oversubscription, makes it easy to support thousands of customers with just a handful of licenses.

“Service providers shouldn’t have to choose between scale, control, resilience, and profitability,” said Arya Zhou, Head of Yeastar Global Sales. “We built NovoOne to end that compromise. By combining carrier-grade multi-tenancy with rich features and solid control, we give our partners the foundation to scale their communications business profitably, on their own terms.”