Leverage NLP-based UniMRCP Integration To Power Modern Customer Experience
Clients can now implement state of the art speech recognition into their IVR solutions using Deepgram’s UniMRCP
IVR technology is witnessing a tectonic shift toward becoming a full-blown virtually managed deep science technique for contact centers and customer support management platforms. And, it’s the customer preference that’s pushing IVR platforms to leverage more of AI ML and marketer’s behavioral marketing intelligence capabilities to solve Customer experience issues commonly linked to IVRs.
Business analysts…