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Pegasystems Recognized in Critical Capabilities for Sales Force Automation Report

Pega receives highest product score for B2C Sales use case Pegasystems Inc., the software company empowering digital transformation at the world's leading enterprises, announced it has been recognized by leading research firm Gartner in its Gartner Critical Capabilities for Sales Force Automation (1) report. Among the three use cases examined in the report, Pega received the highest score of any vendor in the B2C Sales Use Case category for Pega Sales Automation™. Gartner evaluated 15 sales force automation (SFA)…

Pegasystems Named a Visionary in Gartner’s Magic Quadrant for Robotic Process Automation

Pegasystems Inc., the software company empowering digital transformation at the world's leading enterprises, announced it has been named a Visionary in the Gartner Magic Quadrant for Robotic Process Automation for the second consecutive year. Marketing Technology News: Pointillist Launches Customer Journey Analytics and Orchestration Platform In the report, Gartner evaluated 16 RPA enterprise vendors based on their completeness of vision and ability to execute. According to Gartner, "RPA automates repetitive human…

Pegasystems Named a Leader in Gartner’s Magic Quadrant for the CRM Customer Engagement Center for 11th Consecutive Year

Pegasystems Inc., the software company empowering digital transformation at the world's leading enterprises, announced it has been named a Leader in the Gartner Magic Quadrant for the CRM Customer Engagement Center (1) for the 11th consecutive year. In the report, Gartner evaluated 16 CRM vendors based on their completeness of vision and ability to execute. According to Gartner, "Gartner defines the CEC market as the market for software applications used to provide customer service and support by engaging intelligently —…

Pegasystems Named a Visionary in Gartner’s Magic Quadrant for Multichannel Marketing Hubs for Third Consecutive Year

Pegasystems Inc. , the software company empowering digital transformation at the world's leading enterprises, today announced it has been named a Visionary in the Gartner Magic Quadrant for Multichannel Marketing Hubs (1) report. Gartner evaluated 19 marketing software vendors against 15 different criteria on their ability to execute and completeness of vision. This is the third consecutive year Pega has improved its position on 'completeness of vision' and 'ability to execute' in this report. Pega Customer Decision Hub™ …

Pegasystems Inc. Prices $525.0 Million Convertible Senior Notes Offering

Pegasystems Inc., the software company empowering digital transformation at the world’s leading enterprises, announced the pricing of its offering of $525,000,000 aggregate principal amount of 0.75% Convertible Senior Notes due 2025 (the “notes”) in a private offering (the “offering”) to qualified institutional buyers pursuant to Rule 144A under the Securities Act of 1933, as amended (the “Securities Act”).  The offering size was increased from the previously announced offering size of $450.0 million aggregate principal…

Pegasystems Inc. Announces Proposed Convertible Senior Notes Offering

Pegasystems Inc. ("Pega"), the software company empowering digital transformation at the world's leading enterprises, announced its intention to offer, subject to market and other conditions, $450,000,000 aggregate principal amount of Convertible Senior Notes due 2025 (the "notes") in a private offering (the "offering") to qualified institutional buyers pursuant to Rule 144A under the Securities Act of 1933, as amended (the "Securities Act").  Pega also expects to grant the initial purchasers of the notes an option to…

Pegasystems Named a Visionary in Gartner’s Magic Quadrant for Sales Force Automation

Pegasystems Inc., the software company empowering digital transformation at the world's leading enterprises, announced it has been named a Visionary in the Gartner Magic Quadrant for Sales Force Automation (1). This is the second year in a row the company's Pega Sales Automation solution has been evaluated. In the report, Gartner evaluated 19 sales force automation (SFA) vendors based on their completeness of vision, including market understanding, marketing strategy, sales strategy, offering (product strategy), business…

Pegasystems Named a Leader in Gartner’s Magic Quadrant for the CRM Customer Engagement Center for 10th Consecutive Year

Pegasystems Inc., the software company empowering digital transformation at the world's leading enterprises, announced it has been named a Leader in the Gartner Magic Quadrant for the CRM Customer Engagement Center (1) for the 10th consecutive year. In the report, Gartner evaluated 14 CRM vendors based on their completeness of vision and ability to execute. According to Gartner, "The best of today's CEC applications have tools for both agents and customers. For this Magic Quadrant, vendors had to have clear views about…

Merkle Named 2019 Pegasystems’ Partner Excellence in Digital Transformation Recipient

Merkle, a leading technology-enabled, data-driven performance marketing agency, announced that it has won the 2019 Pegasystems Award for Partner Excellence in Digital Transformation. The award recognizes Merkle’s leadership and expertise in developing and delivering marketing solutions built upon the Pega Platform for enabling one-to-one customer engagement. The partner awards were announced during PegaWorld, which took place June 2-5 in Las Vegas, NV. This marks the sixth Pega Partner Excellence Award for Merkle. “One of…

Pegasystems Acquires Leading Digital Messaging Platform Provider In The Chat

New Engagement Solution Will Debut on the Main Stage at PegaWorld 2019 Pegasystems Inc., the software company empowering digital transformation at the world’s leading enterprises, announced its acquisition of In The Chat (ITC), an enterprise-grade digital customer service platform provider that unifies text messaging, social media, live chat, email, messengers, and chatbots into a seamless conversation with customers. ITC’s platform, which enables communications via virtually any digital channel, will be integrated…

Pegasystems Named a Visionary in Gartner’s Magic Quadrant for Multichannel Marketing Hubs for Second Consecutive Year

Pegasystems Inc. , the software company empowering customer engagement at the world's leading enterprises, announced it has been named a Visionary in the Gartner Magic Quadrant for Multichannel Marketing Hubs (1) report. This is the second consecutive year Pega has been recognized as a Visionary in this report. Gartner evaluated 21 marketing software vendors to evaluate against 15 different criteria on their ability to execute and completeness of vision. According to Gartner, "Success requires data driven insights into…

Pegasystems Honored with Multiple Awards for Helping Organizations Digitally Transform Their Business

Company recognized by CRM Watchlist, CRM Service Leaders Awards, Stevie Awards, TMC CUSTOMER Awards, and Constellation Research Pegasystems Inc., the software company empowering digital transformation at the world's leading enterprises, announced it has won multiple awards, including the 2019 CRM Watchlist, 2019 CRM Service Leaders Awards, 2019 Stevie Awards for Sales & Customer Service, 2019 CUSTOMER Product of the Year Awards, and Constellation Research ShortList for RPA. These awards recognized Pega and its…

Pegasystems Improves Speed to Market for Government Clients with FedRAMP Authorization

FedRAMP Authorization Will Help Clients Maximize Their Pega Investments While Maintaining Industry Compliance and Security Standards Pegasystems Inc., the software company empowering digital transformation at the world's leading enterprises, announced its Federal Risk and Authorization Management Program (FedRAMP) FIPS-199 Moderate Authorization. This enables Pega Cloud for Government users to go to market faster while maximizing their Pega investments and maintaining the highest regulatory, security, and compliance…

Independent Research Firm Names Pegasystems as a Leader in Real-Time Interaction Management

Pega Receives Top Scores in Current Offering and Strategy Categories Pegasystems Inc., the software company empowering digital transformation at the world's leading enterprises, announced Forrester Research has named Pega a Leader in The Forrester Wave: Real-Time Interaction Management (RTIM) report, Q1 2019. Pega received the top scores in two of the three main evaluation categories – current offering and strategy – and tied for top scores in 10 of the 14 top-level criteria. Forrester analyzed the 12 most significant…

Pegasystems Acquires Business Intelligence and Data Visualization Capabilities To Enable Smarter Business Decisions

Combines Consumer Grade User Experience with Enterprise-Class Features for Actionable Visual Insights Pegasystems Inc., the software company empowering digital transformation at the world's leading enterprises, announced the asset purchase of Infruid Labs, a business analytics and data visualization software company. This acquisition brings a consumer-grade user interface and enterprise-class capabilities to Pega solutions that enable users to easily visualize and better understand their Pega application data to improve…

Pegasystems Wins Client Lifecycle Management Award from Chartis Research

Leading Risk Technology Analyst Firm Evaluated 100 Global Risk Providers and Rated Pega as Category Award Winner for CLM Pegasystems Inc., the software company empowering digital transformation at the world’s leading enterprises, announced that Chartis Research, the leading risk technology analyst firm, has named Pega as the overall winner in the Client Lifecycle Management (CLM) category in its latest RiskTech100 2019 report. Chartis evaluated 100 risk providers overall, and awarded Pega category winner status for CLM…

Pegasystems Appoints Jeff Farley as Vice President of Global Sales Operations

Pegasystems Inc., the software company empowering customer engagement at the world's leading enterprises, announced it has appointed Jeff Farley as vice president of global sales operations. Mr. Farley will lead the operational functions that support Pega's global sales team to help Pega meet its growth goals. With more than 30 years of experience in sales operations, strategic business partnerships, and finance, Mr. Farley most recently joins Pega from Red Hat where he was the global business finance leader for their…

Pegasystems Named a Visionary in Gartner’s Magic Quadrant for Mobile App Development Platforms

Pegasystems Inc., the software company empowering customer engagement at the world's leading enterprises, announced it has been named a Visionary in the Gartner Magic Quadrant for Mobile App Development Platforms report for the third consecutive year. In the report, Gartner evaluated 19 Mobile App Development Platforms (MADP) vendors against 15 different criteria based on their ability to execute and completeness of vision. According to the report: "The MADP was first defined by Gartner in 2012 as a platform for…

Pegasystems Named a Visionary in Gartner’s Magic Quadrant for Sales Force Automation

Pega’s Next-Generation Digital Transformation Suite, It Helps Organizations Sell Smarter, Bust Quotas, and Simplify Sales Pegasystems Inc., the software company empowering customer engagement at the world’s leading enterprises,  announced it has been named a Visionary in the Gartner Magic Quadrant for Sales Force Automation report . In the report, Gartner evaluated 15 vendors of sales force automation (SFA) technology, which the firm defines as applications that support the “automation of sales activities, processes,…

Pegasystems Appoints Christine Parker as Vice President and Industry Market Leader for Financial Services

Pegasystems Inc., the software company empowering customer engagement at the world's leading enterprises,  announced it has appointed Christine Parker as vice president and industry market leader of Pega's financial services business. With more than 20 years in the financial services industry, Ms. Parker will be instrumental in leading Pega's go-to-market strategy in one of its largest vertical markets. Ms. Parker's experience includes working with top banking and wealth management firms to implement business and…