Charlie Terenzio, the CMO and SVP of Media and Marketing Communications at Newswire, was recently featured in two brand-new Forbes Communications Council articles. Forbes Communications Council is an invite-only organization that was…
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Meg Riat, Human Resources Director, Leaseweb USA chats about Leaseweb USA’s repeat-recognition as Virginia’s Best Places to Work while sharing a few tips on what it takes to drive employee cultures in today’s business environment:…
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Recognition awarded for the company's work with King's College Hospital NHS Foundation PeopleScout won the highly competitive Employee Engagement award at the 2021 RAD Awards for its work with King's College Hospital NHS Foundation Trust.…
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Fast sourcing of new employee ideas from Medallia’s seamless integration with widely used corporate messaging tool Medallia, Inc., the global leader in experience management, announced Medallia Crowdicity, the company’s crowdsourcing…
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Medallia, Inc., the global leader in experience management, announced that ENSEK, a leading provider of software solutions for the energy sector has selected Medallia Crowdicity to foster employee engagement and provide employees the…
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SurveySparrow, one of the fastest-growing experience platforms, recently announced its much-awaited integration with Slack, an instant messaging and collaboration system. The integration helps Slack users to collect employee or customer…
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In the modern workplace, employees value culture as much as the work itself, and the unique uncertainty of the COVID-19 pandemic has accelerated the need for innovative employee engagement. Against this backdrop, Comscore, a trusted…
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Hexaware Technologies Limited, a leading global IT consulting & digital solutions provider, and Freshworks Inc., a customer engagement software company, have announced a global strategic partnership where Hexaware will make use of…
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Frost & Sullivan's brief highlights that PM tools that make agents' jobs simpler and allow them to better connect and serve customers will ultimately impact CX A differentiated customer experience (CX) is at the heart of service…
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As businesses ramp up investments in digital communications, online events, and remote work policies, teams are turning to online video to power conversations with prospects, customers, and employees Organizations around the globe are…
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Newest solution to Qualtrics CustomerXM puts the voice of employees at the center of a company’s customer experience program, prioritizes and surfaces the most-requested feedback items, and helps the right teams take action on feedback to…
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Global Online Used Bookseller Leverages StaffConnect for Two-Way Communication Across its Entire Workforce to Share Company Vision, Best Practices and Values of Having a Positive Impact on the Planet StaffConnect, the leading provider of…
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It is no secret that today’s workforce is increasingly hard to satisfy. The modern worker is no longer settling for a decent salary – they want good benefits, above-liveable pay, and especially moral and ethical standards that foster a safe…
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Treasure Hunt Has Been Selected For Demonstrating Innovation, Quality And Unique Features Which Have Had A Positive Impact On The Customer Experience TouchPoint One, the leading provider of employee engagement and performance optimization…
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Team GPS provides a centralized resource for MSPs to strategize, engage, and manage employees with a focus on people IT By Design (ITBD), a Master Managed Services Provider (MSP), introduced Team GPS, a business operating system that…
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One of the UK’s Largest Housing Associations Extends 8x8 XCaaS Integrated Cloud Communications and Contact Centre Using Video Interaction to Deliver Real-time Property Repair 8x8, Inc. (NYSE: EGHT), a leading integrated…
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Iconic Canadian menswear brand will leverage the Qualtrics XM Platform™ to digitize and scale its retail model and deliver more targeted and personalized experiences to shoppers and employees across the business Qualtrics, the world's…
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SLED Government Agencies in the US Recognizing the Need for Integrated Cloud Contact Center and Communications 8x8, Inc., a leading integrated cloud communications platform, today announced the State of Washington has signed a…
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Dams Street Partners, Cisco Investments, and Microsoft Ventures Invest in the Employee Communication and Engagement Category, as They Recognize the Urgent Business Need to Modernize, Streamline and Measure Employee Communication Dynamic…
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Medallia, the global leader in customer and employee experience, today announced that the University of Strathclyde will leverage Medallia Experience Cloud as part of their People Strategy 2025 by committing to listening and responding to…
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