Global Online Used Bookseller Leverages StaffConnect for Two-Way Communication Across its Entire Workforce to Share Company Vision, Best Practices and …
An Annual Survey Isn’t Enough: Employee Engagement is the Bottom-Line
It is no secret that today’s workforce is increasingly hard to satisfy. The modern worker is no longer settling for …
TouchPoint One Employee Engagement Solution Gets 2017 CUSTOMER Contact Center Technology Award
Treasure Hunt Has Been Selected For Demonstrating Innovation, Quality And Unique Features Which Have Had A Positive Impact On The …
Dynamic Signal Raises $36.5 Million to Transform Employee Communication and Engagement
Dams Street Partners, Cisco Investments, and Microsoft Ventures Invest in the Employee Communication and Engagement Category, as They Recognize the …
Radisys Unveils Engage@Work: A Communication and Digital Engagement Solution for Service Providers and Businesses
One unique application, with multiple use cases – from customer and brand engagement to employee collaboration – securely and cost-effectively …
TimeTrade Introduces Engagement Center, Reshaping How Leading Brands Bridge the Physical to Digital Divide
The Next Generation of TimeTrade’s Intelligent Appointment Scheduling Platform Equips Top Banks and Retailers to Accelerate Customer Engagement Strategies Leading …
OnSerro Joins the Zift Zone to Enable Channel Community Communication, Collaboration & Engagement
Zift Zone Strategic Alliance and New Zift Communities Empower Partner Engagement for Channel Sales & Marketing Programs Enterprise Channel Management …
Productiv Announces Real-Time Engagement Analytics for Box
Purpose-Built App Engagement Analytics Enable It Leaders to Drive Adoption and Increase Collaboration in Leading Cloud Content Management Solution Productiv, …
Binary Fountain Launches New Customer Experience and Engagement Features to Further Enhance Its Customer Experience Management Platform
Binary Fountain Continues to Expand upon Its Customer Experience (CX) and Reputation Management Platform with New Social Media Management, Listings …
Verint’s September Events Feature Valuable Insights on AI and Automation, Cloud Customer Engagement, Knowledge Management Best Practices and More
Verint Systems Inc., The Customer Engagement Company, announced a line-up of events this month that feature customer insights, steps to …
theEMPLOYEEapp Releases Mobile App Version 10
User Analytics Functionality Showcases Content Most Relevant to Employees theEMPLOYEEapp by APPrise Mobile, the technology platform for internal communications and …
The Surprising Employee Values That Will Drive Your Start-Up’s Success
Building your company culture around your employees’ values will help you attract and retain the best marketing talent. Adwerx CEO …
Survey Shows Majority of Marketers Fail to Meet Consumers’ Expectations for Customer Engagement
Customer engagement thought leader identifies 60% of marketers still rely on single-channel customer engagement strategies, despite consumer demand for omnichannel …
Sally Beauty Launches Customer Experience Management Program to Uncover Customer Insights and Drive Engagement Across Touchpoints
Service Management Group (SMG), a global customer experience management, employee experience and brand research partner to more than 500 brands, has …
New Research Reveals Employees Are Ready to be Empowered by Automation Technology
75 Percent of Responses Indicate Employees Believe Robotic Process Automation Will Improve Their Performance, Reduce Errors, Grow Sales and Increase …
Vidyard Releases 2019 Video in Business Benchmark Report; Uncovers Latest Trends on Video Creation, Publishing, Engagement and Analytics Across B2B Markets
Findings Show That Businesses Are Producing More Videos Than Ever, Average Video Length Is Down 33% While Average Viewer Retention …
Salesforce Recognized as a Leader in the 2019 Magic Quadrant for CRM Customer Engagement Center
Acknowledged as a Leader for the eleventh consecutive year based on completeness of vision and ability to execute Salesforce, the …
Verint Honors 7 Award-Winning Customers Achieving Remarkable Results in Customer Engagement
Verint Systems Inc., The Customer Engagement Company, announced the winners of its Engage Global Customer and Partner Awards recognizing organizations …
Sales Engagement Leader Outreach Reaches Unicorn Status, Raises $114 Million Series E
Seattle-based SaaS Company Uses Machine Learning to Help More Than 3,000 Companies Generate Sales Leads, Close Deals and Retain Customers …
World Fuel Services Connects its Global Workforce and Reimagines Digital Customer Engagement with Box
Box, Inc., a leader in cloud content management, announced that World Fuel Services, a leader in the energy industry, selected …