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Udemy Introduces AI-Powered Microlearning to Evolve Skills Mastery

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Udemy Introduces AI-Powered Microlearning to Evolve Skills Mastery

Udemy

Instructor-led, AI-powered microlearning to transform trusted Udemy courses into adaptive, short-form experiences

SymphonyAI’s Eureka AI Redefines Enterprise AI, Wins InfoWorld Technology of the Year Award 2025

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SymphonyAI’s Eureka AI Redefines Enterprise AI, Wins InfoWorld Technology of the Year Award 2025

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Award recognizes Eureka AI’s governed, vertical-first system of intelligence powering production-scale outcomes across retail, financial services, industrial, and IT operations

Udemy and LG CNS Partner to Deliver End-to-End Upskilling for Enterprises in Korea, Accelerating Workforce Transformation

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Udemy and LG CNS Partner to Deliver End-to-End Upskilling for Enterprises in Korea, Accelerating Workforce Transformation

Udemy

New partnership diversifies Udemy’s global partner ecosystem, bringing scalable, enterprise-grade learning solutions that strengthen workforce performance in an AI-driven economy

Udemy, a global AI-powered skills acceleration platform, announced a new partnership with LG CNS, a leading AI transformation (AX) company in Korea. The partnership expands Udemy into Korea’s corporate learning market, providing access to LG CNS’s distribution network of 500+ enterprise clients and millions of professionals. Udemy will deliver its robust AI-powered platform, including MCP Server, AI Assistant, and Role Play, to address the critical skills gap as Korean organizations rapidly reskill their workforce to stay competitive.

Marketing Technology News: Martech Interview with Aquibur Rahman, CEO of Mailmodo

While Korea ranks 4th globally and 1st in Asia for innovation strength, its 6th-place ranking in maximizing innovation outputs highlights a clear need for upskilling to turn research into market-ready innovation. Udemy and LG CNS’s partnership accelerates AI adoption and skills development across multiple industry verticals in Korea by integrating Udemy’s AI-powered solutions with LG CNS’s AX Platform, delivering tailored workforce transformation solutions and experiences across manufacturing, telecommunications, financial services, and other verticals.

“AI fluency is now a global business imperative for achieving meaningful outcomes and boosting workforce productivity,” said Hugo Sarrazin, President and CEO at Udemy. “We remain laser-focused on expanding critical support for our global customers and helping organizations adopt AI with speed and confidence. Our partnership with LG CNS accelerates workforce transformation where it matters most: in the flow of work.”

“We at LG CNS are excited to bring Udemy’s AI-powered upskilling platform to Korea’s technology sector at a pivotal moment when Korea’s AI market is set to grow to over $53 billion by 2032,” said Hong-Keun Kim, Executive Vice President, Digital Business Division, at LG CNS. “Through this partnership, we are uniquely positioned to deliver integrated, customized reskilling solutions that accelerate the journey to enterprise-wide AI fluency, empowering our clients in Korea to lead in the age of AI.”

Udemy is expanding its global reach through key regional partnerships with leading organizations including Benesse in Japan, HSM in Brazil, BCN Global in Chile, and First National Bank in South Africa, reinforcing its position as a leader in AI-powered workforce development solutions. Through this strategic partnership, LG CNS will be instrumental in driving the adoption of Udemy’s AI-powered upskilling solutions across Korea, with plans to expand into additional markets throughout the Asia-Pacific region.

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MarTech Interview With Tzahi Zilbershtein, Chief Technology Officer @ Voyantis

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Tzahi Zilbershtein, Chief Technology Officer at Voyantis chats about what current adtech trends are influencing the ad buyer-seller relationship in this MarTech Series interview:

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 Tzahi, tell us about yourself and your time in martech…

I’ve been a lifelong tech enthusiast. When I was 5 years old, my father purchased our first PC and a year later I had learned to code in QBasic – a passion that shaped my entire career. I’ve been tackling complex problems with technology personally and professionally ever since.

Joining Google in 2019 was my entry into the martech space. While there, I led solution engineering for the Ads business in EMEA, building custom technical solutions for the platform’s largest clients. My team helped advertisers maximize ROI by leveraging their existing first-party data to optimize campaigns in ways the platform couldn’t do natively. This included everything from being the first team to integrate CRM data into Google Ads to automating industry-specific bidding strategies.

What stood out across all those projects was seeing that predictive growth drove concrete business outcomes – whether for a global airline, a hospitality company with thousands of properties, or a fast-growing SaaS brand. But replicating that success required constant monitoring and recalibration because customer behavior shifts, ad platforms update their algorithms, and business priorities evolve. Without dedicated technical resources, it’s really challenging for brands to sustain on their own.

We’d love to hear about your new role at Voyantis.

I just joined Voyantis as Chief Technology Officer to scale and expand their AI-powered predictive growth platform. The company has spent over five years solving the exact challenge I was tackling at Google: helping brands predict, identify, and acquire their highest-value customers before they convert, not after.

What drew me to the role was the opportunity to make these capabilities accessible beyond advertisers with massive tech teams. I’m focused on using AI to automate what used to require those dedicated technical resources. We’re building systems that understand a brand’s business context, customer data, and ad performance immediately. Then, we generate predictive signals that guide platforms like Meta and Google toward high-value customers at efficient prices, automatically adapting as the ecosystem changes.

How is the online ads space evolving today? What is the top trend defining the market and ad buyer-seller relationship?

The online ads space is undergoing a major shift toward AI-driven automation and signal quality. Ad platforms are increasingly taking over the execution layer, from creative optimization to audience targeting, leaving marketers with a single, but critical, responsibility: defining and feeding the right value signals back into the network.

The top trend shaping the market and the buyer–seller relationship today is the move from manual campaign management to value-driven automation. What sets growth marketers apart today is their ability to teach the algorithms what “success” really means for their business.

Growth teams that rely on easy-to-measure conversions like installs or sign-ups are effectively training platforms to chase the wrong users – ones who may never become profitable or loyal. To close that gap, they need to translate deep customer insights and LTV predictions into smarter signals that guide the algorithms toward long-term value, not short-term wins.

Can you talk about the state of adtech today? What will dominate the adtech ecosystem in the years to come?

Adtech today is defined by a massive shift toward AI-driven automation, a world where tactical decisions once made by marketers are increasingly handled by intelligent systems. The next evolution of this trend is agentic AI, where autonomous marketing agents will be capable of operating, learning, and optimizing across platforms with minimal human input.

Instead of spending hours making manual optimizations in campaign dashboards, marketers will be able to focus on the higher-level decisions and creative ideation that actually sets their brand apart from cookie cutter AI content.

In the years to come, the adtech ecosystem will be dominated by these self-operating AI agents, systems that can plan, execute, and adapt campaigns in real time. But for them to be effective, they need reliable data, clear marketing objectives, and an orchestrating layer that connects all moving parts. Marketers who can effectively tap into their data and use that orchestration layer to support campaign objectives will elevate the marketing function as a growth engine, not just a cost center.

Marketing Technology News: Martech Interview with Aquibur Rahman, CEO of Mailmodo

What tips would you share with modern advertisers and marketers when it comes to the matter of optimizing ad budgets?

First, tap into the data you already have to get a clear picture of your best customers. For example, app marketers can map answers from onboarding questionnaires to known high-value behaviors. If your best customers consistently answer a certain way, that’s data you can and should use to influence campaign optimization. You likely already have the data to predict which customers will pay off long-term, but you aren’t looking in the right places.

Second, stop optimizing for proxy metrics alone. Sometimes, you want to bring in customers that will generate more meaningful revenue over time. Other times, you want to bring in customers that will help you scale at the best price. The only way to do this is by looking at individual user value rather than relying on blanket conversion events to guide how you allocate ad spend.

My last piece of advice is one that I think most teams miss. Prioritize adaptive infrastructure that monitors for data drift and keeps models aligned with how platforms actually optimize. To work inside ad platforms, predictions need to be engineered into signals for shifting APIs, continuously retrained, and validated against campaign goals. Teams that underestimate this “last mile” work often see models stall out before they deliver impact.

A few thoughts on your near future plans for Voyantis?

In the near future, my main focus at Voyantis is accelerating time to value. Many companies spend years trying to build predictive growth capabilities in-house. We want brands to go from onboarding to seeing meaningful impact in weeks.

To do that, we’re doubling down on our agentic AI foundation. Our goal is to create self-operating AI agents that can continuously learn, adapt, and optimize toward each brand’s unique definition of value. Since we already work across diverse industries and channels, every insight we gain from one customer strengthens our overall intelligence layer, allowing our AI agents to transfer learnings and deliver faster, smarter results to others.

We’re scaling a cross-channel learning ecosystem where agentic AI understands what drives long-term growth for each business, and acts on it autonomously.

Voyantis Logo

Voyantis is the leading predictive growth platform that transforms how marketing teams identify, acquire, and grow their most valuable customers. Our agentic AI empowers growth teams to transform first-party data into predictive signals that train ad platforms to acquire high-value customers, and optimize retention and upsell campaigns. By predicting customer value within hours of first engagement, Voyantis helps brands maximize revenue across the full customer journey.

About Tzahi Zilbershtein:

Tzahi Zilbershtein is CTO at Voyantis. He brings 20+ years of experience leading engineering teams to solve business problems and drive AI innovation from research to production. Previously, Tzahi led solution engineering for Google Ads in the EMEA region, delivering custom technical solutions for the platform’s largest advertisers. During his tenure, he pioneered the integration of first-party data into Google Ads to optimize marketing budgets, establishing the foundation for predictive LTV optimization that major brands rely on today. Before Google, Tzahi served as VP of R&D at InSoundz. He holds five patents, including two in Google’s adtech stack.

PubMatic and Butler/Till Launch AdCP-Enabled Agentic AI Campaign Across CTV

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PubMatic and Butler/Till Launch AdCP-Enabled Agentic AI Campaign Across CTV

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First fully agentic campaign launches for Clubtails from Geloso Beverage Group, powered by PubMatic and executed within agency’s preferred generative AI platform

PubMatic and independent agency Butler/Till announced the launch of a fully autonomous, end-to-end agentic advertising campaign across CTV for Clubtails, a leading flavored malt beverage brand from Geloso Beverage Group.

“We are building the foundation for the next era of digital advertising. This activation with Butler/Till and Clubtails shows how agentic capabilities are already delivering real value in market,” said Kyle Dozeman, CRO, Americas, PubMatic.

Powered entirely by PubMatic’s agentic application, and launched inside Butler/Till’s preferred Gen AI environment, the campaign introduces a new operational model for media activation. The workflow uses AdCP (Ad Context Protocol), an open protocol from AgenticAdvertising.org, enabling standardized, transparent API for agent-to-system communication. Butler/Till submitted a natural language brief through Claude, Anthropic’s Gen AI platform, and PubMatic’s agents interpreted the brief, generated the media strategy, initiated campaign setup, and will continuously optimize pacing, targeting, and performance across premium programmatic supply. While the workflow originates in the agency’s chosen AI platform, the underlying intelligence and execution are driven by PubMatic’s agentic application layer, delivering true agent-led activation with real brand assets, real distribution, and real-time decisioning.

The campaign is delivering geo-targeted, premium CTV inventory through agentic workflows, pairing high-quality supply with contextually aligned creative and age-appropriate audience controls.

Marketing Technology News: Martech Interview with Aquibur Rahman, CEO of Mailmodo

“We’re very intentional about innovating on behalf of our clients,” said Scott Ensign, Chief Strategy Officer, Butler/Till. “We’ve set up an Innovation Fund that allows us to test emerging technologies early, bringing new concepts like this to clients who want to move fast. Leveraging PubMatic’s agentic services to autonomously build, activate and optimize a live campaign has the potential to materially shift how we operate.”

“PubMatic is proud to be a leader in advancing AI and agentic advertising across the ecosystem,” said Kyle Dozeman, Chief Revenue Officer, Americas, PubMatic. “From helping to shape AdCP (Ad Context Protocol) to releasing a series of autonomous agents and publishing the industry’s first specification for agent-to-agent communication in programmatic, we are building the foundation for the next era of digital advertising. This activation with Butler/Till and Clubtails shows how agentic capabilities are already delivering real value in market.”

The campaign is running through PubMatic’s Activate platform which enables Agentic Buying across its premium, direct supply footprint. The agentic workflow unlocked significant operational efficiencies during discovery, planning, and activation phases, delivering an optimal media plan in seconds. This capability sits within PubMatic’s three-layer Advertising Intelligence architecture, a combination of accelerated computing, real-time signal intelligence, and an agentic application layer that is purpose-built for autonomous media. The infrastructure layer, powered by NVIDIA-accelerated computing, enables the microsecond-level inferencing, real-time stream processing, and high-throughput networking required for true agentic execution at scale. Combined with Activate’s direct supply path, the campaign also realized financial efficiencies. Full results will be released in Q1 2026.

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Zeta Global Announces Exclusive Programming at CES 2026, Exploring the Future of AI-Powered Marketing and Evolution of Athena by Zeta™

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Zeta Global Announces Exclusive Programming at CES 2026, Exploring the Future of AI-Powered Marketing and Evolution of Athena by Zeta™

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Dan Ives, Chairman of Eightco to join Zeta’s Co-founder, Chairman and CEO, David A. Steinberg, to discuss the future of artificial intelligence and Athena

Zeta Global, the AI Marketing Cloud, announced its presence at CES 2026, including an exclusive happy hour and fireside chat at Zeta’s Athena suite. Renowned tech analyst, media personality, and Chairman of Eightco, Dan Ives, will join Zeta’s Co-founder, Chairman, and CEO David A. Steinberg for a conversation on the future of Athena and AI-powered marketing.

Marketing Technology News: Martech Interview with Aquibur Rahman, CEO of Mailmodo

On Tuesday, January 6th, from 4:00 to 5:30 PM PT, guests will gather in Zeta’s Athena suite at the ARIA Resort & Casino where Dan Ives will lead a dynamic fireside chat with David Steinberg about Athena by ZetaTM, the conversational, superintelligent agent built for enterprise marketing. The discussion will cover the trends shaping the next era of marketing technology as well as how Athena’s conversational intelligence is removing friction between humans and AI and redefining the marketer’s relationship with technology, resulting in a higher return on investment. The session will be posted to Ives’s X the morning following the event.

“The pace of AI innovation is accelerating faster than anything we’ve seen in the marketing industry, and we strongly believe that Athena sits at the center of that transformation,” said Steinberg. “I’m looking forward to joining Dan Ives, a respected technology, stock market expert, and Chairman of Eightco, at CES to discuss where the industry is headed next and how Athena is redefining what’s possible for the future of marketing.”

“As Chairman of Eightco, our mission is clear: put trust at the center of enterprise AI,” said Ives. “I’m fired up to join Zeta and David at CES to dig into how AI-powered platforms can deliver real business outcomes and build stronger customer relationships in an increasingly automated world.”

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Nexxen and News Australia Unite to Bring Premium, Ad-Supported Streaming Inventory to Australian Advertisers on Tubi

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Nexxen and News Australia Unite to Bring Premium, Ad-Supported Streaming Inventory to Australian Advertisers on Tubi

The initiative connects brands with Australia’s Largest Content Collection from Tubi

Nexxen, a global, flexible advertising technology platform with deep expertise in data and advanced TV, today announced a new collaboration with Tubi, one of the world’s fastest-growing free streaming platforms. The initiative gives advertisers access to Tubi’s premium, ad-supported inventory through the Nexxen Supply Side Platform (“SSP”), opening new opportunities to engage Australia’s growing base of streaming audiences.

Tubi Australia’s viewer hours have grown 50%* since shifting its sales representation to News Australia. With the region’s largest library of streaming content with over 125,000 titles and episodes, Tubi is powered by a diverse content slate that reaches every viewer, from blockbuster films, Hollywood classics, to Tubi Originals and multifaceted Creator content.

Marketing Technology News: Martech Interview with Aquibur Rahman, CEO of Mailmodo

For advertisers, Tubi offers incremental reach and highly engaged streaming audiences, spanning a wide range of interests and demographics. By integrating Tubi’s inventory within the Nexxen SSP, brands can extend their presence across premium, ad-supported environments that complement the broader streaming ecosystem.

“We’re excited to work with Tubi to expand our streaming offering for advertisers,” said Adam Hunt, VP Business Development and Partnerships, JAPAC, Nexxen.

“Tubi brings scale, engagement and an ad-supported experience built for today’s streaming habits. Combined with Nexxen’s unique data, activation and measurement capabilities, this gives brands more data-driven and effective ways to reach audiences across streaming, while strengthening the impact of their existing broadcast and cross-screen strategies,” he said.

“Tubi continues to redefine what free streaming platforms can offer viewers and advertisers alike,” said Dianna Molinaro, Head of Streaming and Digital Strategy, News Australia. “With the lightest ad load in the region across premium studio content, working with Nexxen allows us to expand access to our inventory programmatically to deliver advertisers greater addressability, transparency and measurement across Connected TV.”

This collaboration also strengthens Nexxen’s broader relationship with News Australia, which represents Tubi locally, and reflects ongoing efforts between both companies to explore further data-led insights and more transparent and measurable outcomes for advertisers across all screens.

*Source: Tubi Internal Data CTV Viewer Hours Feb-Oct 2025. Tubi data is not confirmed by Nexxen.

Nexxen empowers advertisers, agencies, publishers and broadcasters around the world to utilize data and advanced TV in the ways that are most meaningful to them. Our flexible, and unified technology stack comprises a demand-side platform (“DSP”), and supply-side platform (“SSP”), with the Nexxen Data Platform at its core. With streaming in our DNA, Nexxen’s robust capabilities span discovery, planning, activation, monetization, measurement and optimization – available individually or in combination – all designed to enable our partners to achieve their goals, no matter how far-reaching or hyper niche they may be.

Nexxen is headquartered in Israel and maintains offices throughout the United States, Canada, Europe and Asia-Pacific, and is traded on the Nasdaq (NEXN).

Tubi is a global entertainment company dedicated to providing all people access to all the world’s stories. Tubi offers the largest collection of premium on-demand content, including nearly 300,000 movies and TV episodes and nearly 400 exclusive originals. With a passionate fanbase and over 100 million monthly active users, the company is committed to putting viewers first with free, accessible entertainment. Tubi is part of Tubi Media Group, a division of Fox Corporation that oversees the company’s digital businesses.

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OptiPrime Launches OptiDev.ai, Aims to Bring Vibe Coding to Businesses and Enterprises

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OptiPrime Launches OptiDev.ai, Aims to Bring Vibe Coding to Businesses and Enterprises

OptiPrime, parent brand of OptiSigns a B2B SaaS focused on digital signage trusted by over 36,000 companies announced the launch of OptiDev (optidev.ai), a new AI-first application building platform that helps businesses accelerate development and bring their AI-generated applications into real business use. AI has made it easier than ever to create prototypes, but transforming them into applications ready for business use remains a real challenge. OptiDev was created with this vision in mind.

Drawing on OptiPrime’s experience in designing and operating secure, scalable platform-as-a-service environments for tens of thousands of customers, OptiDev is built on engineering principles aligned with business needs, while maintaining the speed and accessibility that AI enables.

The Business Challenge: Closing the Gap Between AI Code and Business-Ready Applications

Despite rapid progress in AI-generated code, businesses still face obstacles turning them into useful apps:

  • Prompt Engineering: Prompting is no longer a simple 1-2 line chat you send to ChatGPT; writing good prompts and working with coding agents actually takes time and skill.
  • Deployment: AI writes code well, but deploying apps on servers is still a challenging, time-consuming process even for technically capable teams.
  • Integration: A typical business user in Marketing, IT, Operations today easily works with a dozen applications. For apps to be useful, you actually have to integrate to your existing workflow and apps like Microsoft 365, Google Workspace, Salesforce, Stripe, HubSpot, Mailchimp, etc.
  • Security: Companies have already invested in Identity and SSO systems like Microsoft Entra, Okta, and Google Workspace, and need to use these systems to manage and secure access to their applications, including AI-built ones.
  • Last-mile refinement: AI can get the apps 80–90% of the way there, but fine-tuning the last 10% with AI is quite a slow and painful process.

OptiDev helps users move beyond prototypes by giving them the tools and environment to turn AI-generated ideas into applications that support real business use.

Marketing Technology News: MarTech Interview with Kurt Donnell, CEO @ Freestar

Introducing OptiDev: Turning Ideas into Business-Ready Apps

OptiDev combines the speed of AI with a flexible development environment built to help teams turn ideas into applications ready for business use. Key features include:

  • Prompt Library and Templates: Jump-start your ideas quickly with ready-to-go templates and simple guides on how to use them. You’ll not only build an app but also ramp up quickly on how to work with the platform and AI Agent. Examples include:
    • Car dealership marketer: Promotion kiosk app for this month’s featured car.
    • Small business owner: Transform and redesign your current website to a modern look.
    • Startup product managers: Stripe subscription and new trial feeds.
    • Engineering team: Dashboard monitoring AI token usage for your team and apps.
  • Flexible Building Modes:
    • AI Agent Mode: Build and modify your apps just by chatting — usually, this should get you most of the way there.
    • Visual Editor: Fine-grained editing with click & drag, no code required.
    • Code Editor: For power users and developers, you have full control of your code.
  • Technically Optimized: Your app is not generated from scratch by AI but built on templates optimized for performance, security, and scalability.
  • Collaborate before launch: Share drafts with colleagues for review and feedback.
  • Publish with one click: Deploy apps instantly without managing servers.
  • OptiDev Cloud: Hosted backend that includes Database, Auth, File Storage, and API Backend with Functions — for your integration to Stripe, Shopify, databases, APIs, etc.

Marketing Technology News: Programmatic Ad Platforms With Unique AdTech Features

Securely Display Your Dashboard and Business Info on OptiSigns Digital Signage Screens

One of the most common challenges we hear from customers is the lack of a secure, practical way to display KPI dashboards and business information on TV screens. For businesses using Power BI and other BI tools, OptiSigns already provides secure integrations for displaying dashboards on screens. However, many teams are not built around BI platforms or find dashboards difficult to maintain over time, especially when key data is spread across multiple systems.

As a result, businesses commonly face challenges such as:

  • Business-critical information locked inside SaaS platforms, enterprise applications, and databases
  • Significant effort required to repurpose and reformat reports for TV-based displays
  • Authentication and security timeouts that prevent unattended, always-on viewing
  • No simple way to present a focused set of KPIs from multiple sources, intentionally selected and shown with business context

OptiDev is designed to work seamlessly with OptiSigns Digital Signage to address these challenges:

  • Secure integration between the two platforms ensures KPIs and business information are displayed only on authorized screens
  • AI agents connect using read-only API keys or database access, reducing risk compared to building custom applications
  • AI enables intelligent data analysis and automated creation of screen-ready dashboards
  • Quickly connect APIs and generate polished dashboards from XML and JSON feeds, Stripe, Shopify, BigQuery, Microsoft SharePoint, and more, ready for display on TVs

Tech and AI startups are already using OptiDev to display real-time operational and product metrics on TVs across their teams, including:

  • AI token usage metrics
  • Usage data from AI coding assistants like Claude Code and Cursor across engineering teams
  • Product sign-ups and core product KPIs
  • DevOps, reliability, and security metrics from tools like Grafana and Splunk

Displaying these metrics on screens helps teams stay aligned on goals and maintain focus on key priorities. Beyond dashboards, operational teams are using OptiDev to build live applications that support frontline work directly. Manufacturing and logistics organizations have begun creating apps for real-time production tracking, shift handoff displays, and visual work instructions—displayed on screens at the line, replacing manual spreadsheets with reliable, always-current information.

Because these applications can be built and modified by operations teams themselves, organizations can move faster and act on insights. When a new metric needs to be tracked or a display needs adjustment, teams can make the change themselves, keeping information accurate and relevant without slowing execution.

Built with Enterprise in Mind

As the OptiDev platform grows, it is built on a foundation that reflects what enterprises need for dependable, scalable applications:

  • SAML SSO for centralized authentication, which works with Microsoft Entra ID, Okta, Google Workspace, and other major SAML providers
  • Fully SOC 2 compliant to meet strict data security standards
  • Data residency options to support regional regulations
  • Scalable infrastructure managed by Oracle Cloud and Amazon AWS

These capabilities reflect OptiPrime’s long-standing experience running secure, reliable B2B SaaS infrastructure at scale. OptiDev builds on that foundation, giving organizations a platform geared toward taking AI-generated applications from prototypes into tools that support real-world workflows.

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Blueshift Launches the Next Era of Customer AI

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Blueshift Launches the Next Era of Customer AI

Compass finds revenue opportunities. Launchpad builds the campaigns. Together, these agents give marketers more capacity, more personalization, and more growth.

Blueshift, the leader in AI-powered customer engagement, announced Compass & Launchpad, a new generation of AI Agents engineered to eliminate operational friction and unlock growth. By instantly translating complex data and campaign creation into simple, conversational workflows, these agents make it possible for AI to finally become usable by everyday marketers. This power shift means marketers move faster and teams discover revenue they currently miss by rapidly finding new opportunities and launching highly relevant cross-channel journeys.

Compass and Launchpad introduce a new AI command center that completely redefines the marketing operating model. By eliminating operational friction, they ensure more creative and strategic time for the entire team. This newfound efficiency allows experimentation to scale without extra headcount, turning every high-value insight into an active campaign instantly. The result is a massive increase in capacity, where personalization accelerates across more moments of the customer journey than ever before, driving measurable lift in retention and revenue.

Marketing Technology News: MarTech Interview with Liat Barer, Chief Product Officer @ Odeeo

Compass acts as a growth engine, continuously scanning customer behavior to surface new revenue opportunities. It shows marketers where audiences are being under-engaged, predicts which ideas are worth prioritizing, and flags optimizations that drive measurable lift. Instead of hours spent digging through data, marketers get a stream of ready-to-act insights tied to expected performance.

Launchpad turns high-value ideas into fully built, cross-channel campaigns in a fraction of the time. Marketers simply describe what they want to achieve, and Launchpad assembles audiences, messaging, dynamic content, and complex logic. Now, teams can finally scale personalization across dozens of journeys without sacrificing quality or control.

“Marketers have been trapped by the day-to-day operational burden required to personalize at scale. Compass and Launchpad remove those obstacles. Teams can now turn insights into action instantly and run far more targeted journeys than was ever practical. This isn’t just efficiency; it is a newfound capacity to grow retention and revenue with the same team,” said Manyam Mallela, Chief AI Officer and Co-Founder at Blueshift.

Marketing Technology News: What Marketers Need to Know About the European Accessibility Act

Unlike many AI tools that struggle to deliver real-world value, Blueshift’s agents are grounded in the company’s unified customer data layer. The result is AI that can act with full context, reliably forecast impact, and execute with precision. Early users of Blueshift’s Optimizer Agent launched nearly 10 times more experiments and lifted goal metrics by an average of 36%. Compass and Launchpad build on this foundation, helping teams scale high-performing engagement across every step of the journey.

By integrating ideation and execution into a single AI-powered workflow, Blueshift is creating a new operating model for modern marketers. Early adopters report faster campaign cycles, higher experimentation velocity, and the ability to engage more audiences with sharper personalization.

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

JamLoop Appoints Jeff Fagel as Chief Marketing Officer, Names Oksana Korsakova Chief Operating Officer

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JamLoop Appoints Jeff Fagel as Chief Marketing Officer, Names Oksana Korsakova Chief Operating Officer

CTV-first technology platform expands leadership team to meet rising demand for performance TV advertising across local and national advertisers

JamLoop, a CTV-first technology platform bringing performance advertising to streaming TV, announced that veteran marketing leader Jeff Fagel has joined the company as Chief Marketing Officer. Additionally, Oksana Korsakova, who has led JamLoop’s marketing efforts since 2023, has been named Chief Operating Officer.

Built for national scale and local precision, JamLoop helps local businesses, agencies, and brands reach high-value audiences with speed and simplicity—whether they want a white-glove managed service, a self-serve interface, or a full white-label solution. The platform gives marketers full control over targeting, measurement, and outcomes, through a simple and transparent CTV Advertising Software Platform, purpose-built for CTV.

“JamLoop was built to simplify and modernize how TV advertising gets done,” said Leif Welch, CEO and Founder of JamLoop. “We saw the limitations of legacy DSPs and walled gardens—and knew there was a better way. That meant starting from scratch, building for transparency, and putting outcomes first. Jeff’s track record in building category narratives and scaling marketing teams makes him a critical addition as we expand our solutions and serve an even broader set of performance-focused local businesses, agencies, and brand advertisers.”

Marketing Technology News: MarTech Interview with Liat Barer, Chief Product Officer @ Odeeo

The company’s growth has accelerated sharply over the past year:

  • Revenue is up 35% year-over-year
  • Average revenue per customer has increased 48%
  • The company recently launched its fully self-serve CTV platform, expanded into display, audio, and pause ads, and signed a national white-label partnership with a major streaming platform
  • Award winning platform recognized by Deloitte’s Fast 500, AdExchanger Power Players, Inc. Power Partners, and the Stevie Awards for Tech Excellence

Fagel joins JamLoop at a time when marketers are rethinking where growth will come from next—shifting investment toward CTV as a scalable, high-impact channel that combines the reach of TV with the impact and measurability of digital.

“Advertisers no longer see CTV as just an awareness channel,” said Jeff Fagel, Chief Marketing Officer at JamLoop. “They’re asking the same questions they ask of every other digital channel: ‘What did I get for my spend?’ JamLoop answers that with a CTV advertising platform built from the ground up for precision, flexibility, and measurable results. The explosion of AI, self-service, and local activation has created new urgency – and new opportunity. My goal is to elevate the conversation and help brands treat TV advertising as a growth engine, not a guessing game.”

Fagel is a four-time CMO with deep experience across adtech, CTV, and brand marketing. He has held marketing leadership roles at Epsilon and Madhive, where he helped scale go-to-market strategy, positioning, and marketing across enterprise, mid-market and SMB clients. Earlier in his career, Fagel led brand and retail marketing at PepsiCo, Gatorade, Frito-Lay, and ConAgra, rooted in the practical challenges brands and local businesses face to connect, convert, and prove impact.

Marketing Technology News: What Marketers Need to Know About the European Accessibility Act

Oksana Korsakova is stepping into the Chief Operating Officer role after nearly two years leading marketing at JamLoop. A 17-year advertising and SaaS technology veteran with deep expertise in operations, sales enablement, finance, and customer strategy, she will now lead all structural and operational scaling efforts across JamLoop’s service, success, and delivery teams.

“Performance is in our DNA, and so is accountability,” said Oksana Korsakova, Chief Operating Officer at JamLoop. “At JamLoop, we hold ourselves to a higher standard, committed to overdelivering for our clients and building a team that thrives on trust, precision, and impact. As advertisers expect more from CTV – more transparency, quicker creative, real partnership – it’s our job to remove all barriers to successful campaigns. My goal is to build operational systems that scale with our clients’ ambitions, from onboarding to attribution, while forging the publisher and data relationships that give  advertisers a true edge.”

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PAN Expands Integrated Marketing Services with New B2B Website Capabilities

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PAN Expands Integrated Marketing Services with New B2B Website Capabilities

PAN

Driven by rising demand for AI-informed, analytics-led websites, PAN formalizes its long-standing web expertise into a full-service offering supporting strategy, UX, messaging, creative, development, and ongoing optimization.

CLEAR Launches CLEAR ID: A New, Free Way to Present Your ID at TSA Checkpoints with the CLEAR Mobile App

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CLEAR Launches CLEAR ID: A New, Free Way to Present Your ID at TSA Checkpoints with the CLEAR Mobile App

CLEAR, the secure identity company, announced the launch of CLEAR ID—a free, mobile digital ID that allows travelers to verify their identity at more than 250 TSA checkpoints directly from their phones using the CLEAR Mobile App, allowing them to keep their physical ID in their bag.

With CLEAR ID, U.S. passport holders can easily create and securely store a TSA-accepted digital ID in the CLEAR App for domestic travel. Once created, travelers simply present their CLEAR ID via QR code at TSA checkpoints across the U.S.

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“CLEAR ID gives travelers a new seamless way to move through the airport with confidence and win the day of travel,” said CLEAR CEO Caryn Seidman Becker. “We’re making it easier than ever to verify your identity with just the CLEAR App. Whether you’re a CLEAR+ Member or not, moving through security should be simple, secure, and in the palm of your hand. This innovation also paves the way for CLEAR ID to be recognized as a mobile first identity credential beyond travel.”

CLEAR ID is available to all travelers—no CLEAR+ Membership required. To create your CLEAR ID, download the CLEAR App, upload your U.S. Passport, and you’re ready to go.

For CLEAR+ Members, CLEAR ID adds an extra layer of convenience—especially in airports where CLEAR+ Lanes aren’t available – keeping all your travel information in one place.

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For non-CLEAR+ Members, CLEAR ID is a free option that securely stores your passport information in the CLEAR App and because your documents are already verified, it’s even easier to upgrade to CLEAR+ when you’re ready.

Whether you’re a frequent flyer or an occasional traveler, CLEAR ID offers a free and easy way to verify your identity at select TSA checkpoints nationwide. CLEAR ID applies only to domestic travel and TSA encourages all travelers using digital forms of ID to have their physical credentials with them.

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Safe Software Recognized as a Niche Player in 2025 Gartner® Magic Quadrant™ for Data Integration Tools

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Safe Software Recognized as a Niche Player in 2025 Gartner® Magic Quadrant™ for Data Integration Tools

Safe Software Logo

Safe Software named for the 6th consecutive time in Gartner® Magic Quadrant™

Safe Software, a global leader in data integration and transformation, has once again been recognized in the 2025 Gartner® Magic Quadrant™ for Data Integration Tools, marking the sixth consecutive year the company has been included in this prestigious report.

Safe Software’s FME Platform has evolved well beyond its geospatial roots to become the only All-Data, Any-AI Integration Platform, empowering organizations worldwide to connect all data, applications, and AI technologies anywhere, at any scale, and with complete flexibility.

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With a community of more than 200,000 enthusiastic users and 25,000+ organizations in over 125 countries, FME continues to redefine data integration by delivering a no-code enterprise solution that unifies data movement, automation, and AI connectivity.

“Our continued recognition reflects the trust of our customers and the innovation of our team,” said Don Murray, CEO and Co-Founder of Safe Software. “We’re proud to help organizations integrate data seamlessly across systems, driving faster, smarter decisions in an increasingly AI-driven world.”

Safe Software continues to set itself apart through its customer-obsessed approach, ongoing investment in innovation, and commitment to freedom of choice, whether deploying on-premises, in the cloud, or both. The company’s vision of empowering users to harness data for smarter, faster decisions remains at the heart of its success.

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Squirro Drives Frictionless Enterprise AI Real-World Adoption with Latest Platform Release

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Squirro Drives Frictionless Enterprise AI Real-World Adoption with Latest Platform Release

Supercharges Chat and Multimodal Reasoning Capabilities

Squirro, a global leader in enterprise-grade Generative AI and knowledge graph technology, announced the general availability of its latest Long-Term Support (LTS) platform update. Squirro Release 3.14.4 introduces a number of powerful new capabilities designed to close the gap between structured enterprise knowledge and ad-hoc user workflows.

Most notably, the update includes direct file uploads, multimodal image reasoning, and an enterprise-grade prompt library – features that help organizations quickly and accurately extract insights from complex documents, whether stored in secure enterprise repositories or sitting on a user’s desktop.

“The biggest sticking point for enterprise AI remains real-world adoption. To truly scale, the technology has to be completely frictionless,” said Dorian Selz, CEO of Squirro. “With this release, we are dismantling specific barriers that stall workflows, removing language constraints and enhancing image reasoning, for our global user base.”

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Elevating Squirro Chat for Faster Insights and Deeper Reasoning

The centerpiece of the latest Squirro Platform Release is a vastly enhanced chat experience designed for versatility and depth. Direct file uploads let users bypass traditional indexing workflows by dragging contracts or reports directly into the chat for on-the-spot, secure analysis. For complex long-form content, a new “Chat with Item” agent maintains deep memory context retaining the first 100 pages plus a summary to support intricate Q&A sessions without losing the thread.

Multimodal image reasoning enables the AI to interpret charts, tables, and images contained within documents, while newly introduced table rendering capabilities automatically format structured data outputs into clean, readable tables directly in the chat window. Collectively, these features evolve Squirro Chat into a comprehensive analytical workbench, providing users with the tooling required to drive sophisticated data tasks across the enterprise.

Precision, Governance, and Global Reach

Beyond the chat interface, the release delivers critical enhancements for GenAI governance and control. A new prompt library helps teams standardize best practices by sharing reusable prompts at the project level. Custom user prompt instructions enable administrators to enforce global behavioral rules such as specific personas or safety protocols to ensure that every AI interaction adheres to corporate standards.

The update also strengthens the platform’s core intelligence and global capabilities. Enhanced PDF OCR adds dedicated support for Simplified Chinese, Traditional Chinese, and Arabic, ensuring high-accuracy extraction from scanned global documents, addressing customer requirements in China and the Middle East. Meanwhile, intelligent decomposition of complex words, common in Germanic languages, offers improved search relevance and retrieval precision in Squirro’s home markets.

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Laying the Foundation for Enterprise AI Agents

As the enterprise AI landscape accelerates toward the adoption of autonomous agents, the ability for systems to reason, retain context, and interpret diverse media formats is becoming the new standard. Squirro Release 3.14.4 aligns directly with this industry shift. By combining deep context memory, multimodal reasoning, and dynamic ad-hoc analysis, the upgrade enhances the reasoning capabilities of auditable agentic workflows – systems that do not merely retrieve information but actively collaborate with users to solve complex problems.

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RankLift Lab Launches Measurable Google Maps SEO Framework for Service-Area Businesses

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RankLift Lab Launches Measurable Google Maps SEO Framework for Service-Area Businesses

RankLift LabNew framework helps service businesses expand map visibility, stabilize rankings, and generate inbound calls within 60 days.

RankLift Lab, a Miami-based local SEO firm, announced the launch of its performance-focused Google Maps optimization framework designed to help service-area businesses improve visibility, inbound calls, and booking demand from local search.

The framework centers on aligning Google Business Profiles, on-page signals, and neighborhood-level coverage with real search behavior—moving beyond single-pin visibility to consistent presence across priority service areas.

Most local SEO fails because it tracks the wrong signals. We focus on map coverage where customers actually search.”

— Juan Pimentel, Founder & CEO, RankLift Lab
“Most service businesses already have demand,” said Juan Pimentel, Founder and CEO of RankLift Lab. “The issue is visibility where customers are actually searching. Our work focuses on measurable map coverage, not vanity rankings.”

Measured Improvements in Local Visibility

In a recent engagement with a South Florida property management company, RankLift Lab implemented category realignment, on-page corrections, and geo-grid expansion across key neighborhoods. Within 60 days:

Average Google Maps position improved from the low 20s into the top 10 across multiple tracked neighborhoods

Visibility expanded beyond a single location to multiple high-demand zones

The business began appearing consistently for renter-intent searches across its service area

Results were tracked using geo-grid ranking data and Google Business Profile insights to ensure changes correlated with real search behavior.

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Built for Transparency, Not Lock-In

RankLift Lab’s approach combines geo-grid tracking, site performance optimization, structured local content, and ongoing GBP activity. The company works with property management firms, home services, medical and dental practices, legal professionals, and multi-location brands operating in competitive local markets.

Clients receive clear visibility reports showing where rankings improve, where gaps remain, and which actions drive movement—without long-term contracts or bundled filler services.

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Ecer.com Leads the Future of Mobile B2B

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Ecer.com Leads the Future of Mobile B2B

Ecer Logo & Brand Assets (SVG, PNG and vector) - Brandfetch

In the past, international trade meant complex procedures, long waits, and fixed office settings. Now, all that is being rewritten. With over 70% of international buyers accustomed to completing key transactions via mobile devices, global trade has entered the “fingertip era.” In this mobile-driven revolution, Ecer.com (www.ecer.com), with its forward-looking strategy and technological innovation, continues to drive the B2B industry towards mobile transformation.

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Mobile Transformation: More Than Just Portability, It’s an Efficiency Revolution
The mobile B2B platform developed by Ecer.com has freed cross-border trade from the constraints of time and space, making it accessible anytime, anywhere.
Instant Connectivity, Turning Time Differences into Business Opportunities: The platform’s AI-powered online customer service system supports 24/7 multilingual real-time response, transforming the communication time differences in traditional trade into a continuous stream of business opportunities, achieving a qualitative leap in order processing efficiency.
Hunan CTS Technology Co,.ltd once received an urgent inquiry from a buyer in São Paulo at 2:15 AM on a weekday. The platform’s AI customer service automatically handled the inquiry. It not only instantly translated the technical parameters, but also matched and recommended three of the most suitable products within three minutes based on the buyer’s requirements. When the supplier’s sales team started work in the morning, the system had already synchronized all communication records and buyer requirements, and both parties promptly scheduled a virtual factory tour and an online sample demonstration. This seamless process, from the initial inquiry to finalizing sample details and paying the deposit, took only 31 hours in total, successfully overcoming the 12-hour time difference and language barrier with a significant order.

Immersive Factory Inspection, Building Trust with a Single Click: Leveraging VR technology, the “Mobile Panoramic Factory Inspection” allows buyers to inspect production line details in 360 degrees on their mobile devices. This feature reduces the factory inspection cycle from an average of 8 days to 2 hours, significantly improving decision-making speed and trust while lowering international travel costs.

AI-Driven: Fully Empowering Cross-Border Trade
On Ecer.com’s mobile platform, AI is not just an auxiliary tool, but the core driving force.
Multilingual AI Customer Service: Not only eliminates language barriers, but also predicts needs through semantic analysis, increasing inquiry conversion rates by over 40%.
Intelligent Matching Engine: Through deep data mining, it accurately connects buyers with high-quality suppliers, driving a 62% increase in mobile transaction rates.

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Closed-Loop Ecosystem: From Trading Platform to Trading Partner
Ecer.com has built not just a platform, but a complete mobile trade ecosystem:
Intelligent Inquiry System: Ensures zero missed business opportunities around the clock
Panoramic Display Tools: VR factory tours provide a three-dimensional product presentation, building deeper trust
Real-Time Interactive Features: Supports audio and video negotiations during the presentations
Ecosystem Integration: Seamlessly integrates with communication tools such as WhatsApp, extending service chain

The Future Is Here: Global Trade in the Palm of Your Hand
Industry observers point out that the profound value of mobile B2B lies in simplifying complex international trade processes into intuitive “handheld operations.” Ecer.com’s practices clearly reveal a trend: when trade breaks free from the limitations of fixed locations and equipment, the barriers to participation in global trade are significantly lowered, while efficiency achieves breakthrough improvements.

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Practical Ways to Apply Rewards Across the Marketing Funnel

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Marketers have never had more channels to reach customers, yet turning awareness into action remains one of the toughest challenges in the funnel. Acquisition budgets are rising, competition for attention is fierce, and loyalty is harder to sustain. Even strong campaigns often stall when customers hesitate at sign-up, abandon carts at checkout, or disengage after an initial purchase. These pauses, what I call conversion decay, quietly erode ROI.

Addressing conversion decay requires more than creative adjustments or landing page optimization. It calls for practical tools that motivate customers to keep moving forward. Tech-enabled rewards offer that advantage. Whether it’s a small incentive to spark trial, integrating stored value to encourage checkout, or a personalized offer to reengage a lapsed customer, rewards give marketers a flexible way to generate measurable results at every stage of the funnel.

Sparking Engagement and Strengthening Loyalty

Capturing customer attention is only the beginning. The goal is to transform interest into trial and trial into lasting engagement. Small-value rewards, delivered through targeted promotions, provide a clear reason for customers to take the next step. A $5 digital gift card for trying a new product or a $20 reward for referring a friend can turn hesitation into action.

This approach delivers measurable lift. Research from Blackhawk Network (BHN) of more than 700 business executives found that companies using rewards-based promotions reported 14% higher conversion rates and a 16% stronger return on marketing investment compared to those relying on discounts alone.

Loyalty also grows when recognition is immediate and relevant. Today’s consumers respond to rewards for simple, everyday actions: completing a purchase, leaving a review, or bringing someone new to the brand. These smaller, timely acknowledgments reinforce habits and strengthen the connection between customer and brand. BHN data shows that companies consistently rewarding customer actions see up to a 60% annual improvement in satisfaction scores.

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Reducing Checkout Abandonment with Stored Value Rewards

Checkout remains one of the most common points where purchases stall. Doubt about cost, payment security, or timing can be enough to derail completion. In fact, McKinsey reports that 79% of consumers are actively seeking deals nearly every time they shop, and almost half plan to delay purchases.

For these customers, the ability to apply stored value rewards—such as gift cards, loyalty balances, or promotional credits—directly at checkout can make the difference. By lowering the perceived cost of purchase, these rewards become a powerful incentive to complete the transaction.

When merchants integrate these reward balances seamlessly into their apps and online checkouts through APIs and digital wallet connections, they give customers immediate access to value they’ve already earned. This embedded experience not only helps close the sale but also strengthens trust in the shopping journey.

Bringing Customers Back with Targeted Offers

Reengagement is another place where rewards outperform traditional tactics. Generic emails or broad retargeting ads often go unnoticed. But a personalized incentive—“We miss you, here’s $10 to shop with us again”—signals value and provides a practical reason to return.

BHN research shows that companies using rewards shortened sales cycles by 36% compared to those using traditional discounts. A timely incentive can reestablish momentum, turning past engagement into renewed activity.

Applying Rewards Across the Funnel

The combination of economic pressure and crowded digital channels makes conversion decay more costly than ever. Rewards provide a straightforward way to create momentum—encouraging trial, supporting purchase decisions, and reinforcing loyalty.

They are not a replacement for broader marketing strategy, but they are one of the few tools that deliver results across the funnel. By applying rewards thoughtfully at each stage, brands can turn intent into action and action into habit, building stronger customer relationships while driving measurable growth.

Moveworks and Unily Deepen Partnership to Transform the Intelligent Employee Experience

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Moveworks and Unily Deepen Partnership to Transform the Intelligent Employee Experience

Moveworks, the leading AI assistant platform for the enterprise, announced an enhanced strategic partnership and new Enterprise Search content connector with Unily, a global leader in employee experience platforms. The connector makes a customer’s relevant Unily content and knowledge instantly accessible to employees directly through Moveworks’ conversational AI.

By connecting Moveworks to Unily’s employee experience hub, organizations can surface precise, contextual answers from Unily, on demand and in natural language without requiring employees to navigate portals, search across pages, or know where information lives.

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Enterprises rely on Unily to power their intranet, providing a seamless digital experience that enhances productivity and engagement across the workforce. With the new Moveworks connector, rich enterprise content becomes instantly accessible through a single conversational interface, while fully honoring Unily’s permission model to ensure employees only see what they’re allowed to access. The connector also gives customers full control over which Unily sites Moveworks ingests, allowing them to choose exactly which content is included. And with a simple, guided setup journey, administrators can connect Unily to Moveworks in just a few steps, making the entire experience fast and intuitive.

“Our goal is to meet employees exactly where they work with the answers they need. The partnership between Moveworks and Unily unlocks enterprise knowledge by making it conversational and bridging the gap between static content and active resolution,” said Bhavin Shah, Moveworks CEO. “This provides employees with a single, natural language interface to access the collective intelligence of their organization.”

For Moveworks customers, the Unily content connector expands the value of their existing AI Assistant. By connecting to Unily, Moveworks can now ingest and surface knowledge across different Unily content types and widgets in the conversational surface where their employees work. This ensures customers get faster access to the trusted information they need through Moveworks.

“Renewing and expanding our partnership with Moveworks supports our vision for the next evolution of employee experience platforms,” said Lokdeep Singh, CEO at Unily. “By making enterprise content conversational and instantly accessible, we’re helping organizations create employee experiences that are truly intelligent and responsive to individual needs. Critical company knowledge becomes discoverable within the flow of work with AI-powered conversations that help employees turn information into action at new speed.”

The Moveworks Enterprise Search content connector with Unily is available now for all joint customers. Log into your Moveworks self service portal to begin setting up the connector and contact your Moveworks account team with any questions.

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MADUP, Backed by $23M, Poised to Innovate AI Marketing Through Global Expansion

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MADUP, Backed by $23M, Poised to Innovate AI Marketing Through Global Expansion

– MADUP speeds up its full-scale global market entry

Udemy Introduces New Instructor Innovations at Semiannual Front Row Event

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Udemy Introduces New Instructor Innovations at Semiannual Front Row Event

New offerings expand revenue opportunities, bring off-platform activity onto Udemy, and open new markets through AI-powered learning formats

Udemy , a global AI-powered skills acceleration platform, unveiled a suite of new instructor-focused offerings, reinforcing the essential role of human expertise in an era reshaped by artificial intelligence. The announcements were made at the company’s semiannual Front Row event, which brings together more than 5,000 global Udemy instructors to share company strategy, and come as the world undergoes one of the fastest skill transformations in history. Global demand for upskilling continues to surge, the half-life of technical skills is shrinking, and according to the World Economic Forum, nearly 60% of professionals worldwide now require reskilling due to rapid AI-driven change.

“As AI reshapes the landscape of work and accelerates learning, instructors remain the catalyst for real skill-building,” said Hugo Sarrazin, President and CEO at Udemy. “These new offerings give instructors powerful ways to grow their businesses alongside Udemy and guide learning as AI orchestrators, ensuring they can continue leading learners forward and driving true transformation that strengthens the global learning marketplace.”

Learner expectations are evolving rapidly, with people seeking more continuous, bite-sized, and community-driven experiences. At the same time, instructors are engaging across more formats—from live sessions to short-form content—in some cases off-platform, when the capabilities are not available. Udemy sees these shifts as an opportunity to expand the market for online learning and give instructors more ways to teach and earn. The new offerings introduced at Front Row are designed to meet this moment, providing innovative tools, flexible modalities, and diversified revenue opportunities that align with evolving learner needs and the accelerating pace of change in the workforce.

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Major Announcements from Front Row

The following instructor-focused innovations are expected to launch throughout 2026:

1. Instructor Subscriptions
Instructor Subscriptions will bring live sessions, short-form content, and community features onto Udemy, designed to enable instructors to build recurring revenue, deepen learner engagement, and streamline activities. We believe this offering will allow instructors to:

  • Generate new earning potential
  • Publish flexible short-form and frequent content
  • Strengthen learner communities
  • Access unified analytics and engagement tools

2. AI-Powered Micro-Learning
Udemy previewed AI-powered creation tools designed to transform long-form courses into interactive micro-learning experiences—meeting learners in the flow of work, on mobile, or during short study moments. Instructors remain central as AI orchestrators, guiding quality, accuracy, and instructional integrity. We expect these tools will help instructors:

  • Attract new learner segments and expand TAM
  • Support mobile-first, just-in-time learning
  • Increase engagement and retention through shorter content
  • Maintain control as curators and validators of AI-generated activities

3. Content Innovation Fund
Udemy also announced its plans to establish a $2.5 million Content Innovation Fund intended to support instructors experimenting with next-generation learning formats, including subscription offerings, short-form content, and AI-driven micro-learning. The fund is intended to provide support such as:

  • Grants for content experimentation
  • Funding for subscription and micro-learning formats
  • Resources for adopting AI-powered tools
  • Acceleration of next-generation learning experiences

learners increasingly want modular, continuous, skills-focused learning experiences. The innovations unveiled at Front Row help instructors meet this demand while opening new revenue streams beyond traditional courses. Together, we believe these offerings will strengthen Udemy’s subscription ecosystem, expand our reach with new learning modalities, and provide instructors with deeper insights into market needs—creating a more resilient, diversified model where instructor success drives platform success.

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