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Sharethrough Launches ‘Net Zero Publisher Program’ with Support from IPG Mediabrands

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Industry-first initiative will help publishers accurately understand their carbon footprint and set net-zero targets

Sharethrough, one of the top global independent omnichannel ad exchanges, today announced the launch of the Net Zero Publisher Program. Developed in partnership with measurement company 51toCarbonZero (51-0), this unique initiative aims to help publishers gain an accurate understanding of their carbon footprint, allowing them to set net-zero targets and take tangible actions that will have a positive impact on the digital media industry.

For publishers who choose to participate in the program, Sharethrough will cover measurement costs for the first year, in alignment with Ad Net Zero’s measurement methodology recommendations. In addition, 51-0 will provide tailored measurement and guidance on effective actions towards Science Based Target (SBTi) approval and net-zero commitment. Publishers committed to measure and eventually achieve net-zero emissions will also have the ability to join Sharethrough’s Path to Net-Zero Marketplace, which will allow advertisers to prioritize spend on sites certified to be working towards net-zero emissions. These publishers will benefit from free measurement for the first year and better positioning among media agencies and brands, ultimately providing the opportunity for more advertising revenue. IPG Mediabrands is one of the early endorsers of the program.

“IPG Mediabrands is proud to be an anchor partner in Sharethrough’s latest initiative, bringing more awareness and improved sustainable solutions to the entire digital advertising and media ecosystem,” said Martin Bryan, Global Chief Sustainability Officer of IPG Mediabrands. “At IPG Mediabrands, we’re committed to improving the sustainability of advertising and supporting the Net Zero Publisher Program which helps accelerate the availability of SBTi-approved media inventory by 2025. We’re proud to recognize Sharethrough as the go-to advertising exchange helping publishers, agencies and brands alike achieve this goal.”

Over the last 18 months, more and more brands have asked agencies and media partners to aid their efforts in achieving net-zero goals. But while brands, agencies and other ad tech players have launched strong sustainability initiatives, publishers have been falling behind, mainly due to lack of opportunities and economic pressures. Sharethrough hopes the Net Zero Publisher Program will allow publishers to better grasp their carbon footprint which will in turn help advertisers achieve their sustainability goals.

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“Sharethrough’s Net Zero Publisher Program aligns perfectly with our goals of building a cleaner, more sustainable advertising ecosystem,” said Ben Skinazi, Chief Marketing Officer at Sharethrough. “The program creates a turnkey way for publishers to set and achieve net-zero carbon emissions, without initial measurement costs, which will have a lasting impact on the larger industry as well as our bottom line.”

“Our data shows that six out of ten U.S. internet users are more inclined to visit websites that are certified sustainable,” said JF Cote, CEO of Sharethrough. “The Net Zero Publisher Program allows publishers the opportunity to achieve that certification in a cost-effective, third-party validated way. The Net Zero Publisher Program is another strategic addition to our offerings, and represents our commitment to taking tangible actions to help publishers and the overall advertising industry understand and mitigate the impact digital ad campaigns have on the environment.”

“Hearst Newspapers is fully committed to sustainable practices and is proud to partner with Sharethrough to further our shared dedication to a greener future. Our dedication to a more sustainable ecosystem aligns with our strategic pillars, as responsible environmental stewardship is an integral part of our business,” said Michael Irenski, VP, Programmatic Revenue, Hearst Newspapers.

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Seedtag’s New Contextual Audiences Connect Brands With Unique Consumer Interests Without Personal Data

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Driven by Seedtag’s Contextual AI technology, Contextual Audiences allow marketers to activate accurate and scalable targeting to reach their ideal audience

Seedtag, the leading global contextual advertising company, has launched its advanced Contextual Audiences powered by its proprietary Contextual AI technology, Liz. With the launch of Contextual Audiences, Seedtag is providing advertisers with a new targeting capability that empowers them to engage with modern consumer interests without relying on personal data. Contextual Audiences effectively address the hurdles of reach, scale, and privacy that advertisers commonly encounter with the coming deprecation in third-party tracking cookies.

In response to advertisers’ rapidly evolving and diverse needs, Seedtag’s new contextual audience groups precisely meet each campaign’s unique requirements while respecting user privacy. Powered by Liz’s real-time analysis of web content, Seedtag ensures relevant and up-to-date audiences that evolve based on Liz’s network insights. This enables advertisers to target audiences based on the content they’re currently consuming rather than their past behavior. By activating Seedtag Contextual Audiences, brands can target precise interests rather than broad stereotypes, capturing their target audience’s attention and engaging them at the optimal moment to maximize campaign effectiveness.

Seedtag offers brands many ways to connect with their audience:

  • Signature Audiences: These audiences have predefined configurations, offering advertisers distinct options for specific verticals and across markets. Additionally, they allow for a certain level of customization to accommodate specific advertiser preferences. Signature audiences examples include “Sustainable and Ethical Fashion Advocates” or “Eco-conscious Consumers”.
  • Seasonal Audiences: These audiences focus on specific temporal events marked by a specific timeframe. This revolutionary approach builds upon the foundation of Signature Audiences, amplifying their effectiveness through timely precision. An example of a seasonal contextual audience would be “Black Friday Consumers”.
  • Custom Audiences: Some campaigns demand a level of specificity that signature audiences might not fulfill. For such scenarios, Seedtag has harnessed Liz’s capabilities to build a campaign-specific machine-learning model that precisely matches the client’s brief. This model analyzes every URL and provides a score based on the most relevant content to help connect brands with a niche audience.

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With our advanced Contextual AI technology, Seedtag is revolutionizing digital marketing by providing brands with accurate and scalable targeting methods while protecting user privacy,” said Brian Danzis, US Managing Director at Seedtag. “Our audiences, built without the need for cookies, are fresh and relevant, based on regular signals from our AI’s network level analysis of content trends; it’s this unique approach that’s driving better campaign performance than signature, stale third-party data segments.”

The introduction of Contextual Audiences showcases Seedtag’s sustained commitment to providing comprehensive and flexible solutions that align with advertisers’ changing needs. As the advertising landscape continues to evolve, Seedtag continues to deliver cutting-edge AI technology to help brands excel in their campaigns.

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LottieFiles Announces its Canva Integration, Bringing the Power of Motion Design to Everyday Creations

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LottieFiles Plans & Pricing - Basic, Individual, Team & Enterprise

Access the world’s most extensive library of Lottie animations, or bring your team’s private library to Canva in just a few clicks.

LottieFiles, the world’s leading platform for Lottie animations, proudly announces it is teaming up with Canva, the world’s only all-in-one visual communication platform, to give Canva users free access to more than 100,000 ready-to-use animations. This integration, a global first, melds LottieFiles’ extensive animation library with Canva’s unparalleled design platform, giving Canva users the ability to transform their static designs by leveraging the emotive and storytelling power of motion like never before.

The LottieFiles app for Canva isn’t just another integration; it’s a revolution in the design landscape led by motion.

With the LottieFiles app for Canva, users can access:

  • Over 100,000 free, ready-to-use animations: Canva users will have access to animations with hundreds added daily for every industry and every use case.
  • Customizable animations to match any brand: Each animation is transparent and background-free that can fit any color palette.
  • Tiny but Mighty’ file format: Lottie animations, which are six times smaller than GIFs, can now be natively used in Canva. This gives users high quality animations with faster load speeds.
  • Access private animations from the LottieFiles platform: Organizations and teams can bring their Private Lottie Library into Canva.

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Redefining Creative Boundaries Beyond Static Designs

Serving over 6.5 million designers and developers globally and endorsed by teams from over 275,000 organizations, LottieFiles is no stranger to the design world.

“Our mission at LottieFiles has always been to empower Creators to bring elements of joy into their creations; this integration is a significant stride in that direction. Combining Canva’s easy-to-use design platform with the power of Lottie creates a dynamic duo experience like never before,” said K Minglani, Co-Founder and CEO of LottieFiles.

The LottieFiles app for Canva emerges as a testament to the transformative power of animation, seamlessly blending intuitive design with rich customizations. It allows users to inject motion and powerful storytelling into their creations. As Canva emphasizes its dedication to simplifying design processes while heightening visual impact, this collaboration with LottieFiles is a testament to that commitment.

“The integration with LottieFiles brings powerful new creative possibilities when creating presentations, videos, whiteboards and more in Canva. Canva aims to make design accessible by integrating the world’s best content and technology into one simple platform. By partnering with LottieFiles, we’re ensuring that users can effortlessly tap into the captivating appeal of motion graphics,” said Anwar Haneef, Head of Ecosystem at Canva.

The LottieFiles app for Canva promises a blend of simplicity with profound customization, ensuring a delightful user experience.

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Arity Launches Arity IQSM on Google Cloud’s Analytics Hub

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Arity Launches Arity IQSM on Google Cloud's Analytics Hub

Arity and Y-Risk Team Up to Improve Insurance and Operations for Shared  Mobility Companies

Arity IQSM, one of the largest driving behavior databases tied to claims is now widely available to Google Cloud auto insurance customers to price more accurately at time of quote

Arity, a leading mobility and data analytics company, announces that the Arity IQSM network and attributes dataset are now available in Google Cloud’s data exchange, Analytics Hub.

Google Cloud’s auto insurance customers can now more accurately price insurance policies at time of quote by using driving behavior history. By having access to this data, insurers are able to increase pricing sophistication, improve profitability, and grow their book of business.

“Google Cloud Analytics Hub provides Arity’s customers with an efficient, secure platform to exchange data and combine their business data with third-party insights”

With access to the Arity IQSM network in Google Cloud’s Analytics Hub, insurance carriers can:

  • Enhance owned datasets with comprehensive driving behavior data through Arity’s Drivesight® Score or specific driving attributes within Google Cloud’s privacy-safe environment.
  • Analyze and segment customers at time of quote to increase pricing sophistication.
  • Deliver personalized experiences with more accurate quotes to customers at new and renewed business.

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“We’re excited to bring the Arity IQSM network to Google Cloud’s insurance customers,” said Gary Hallgren, Arity’s president. “We’re not only expanding the reach of one of the world’s largest driving behavior databases tied to claims, but we’re helping insurers price more competitively at time of quote.”

Arity uses privacy forward methods for secure and safe data storage, including encrypting data at rest and in transit and by making the data available within Google Cloud’s Analytics Hub, carriers can access the data in a privacy-safe environment.

“Google Cloud Analytics Hub provides Arity’s customers with an efficient, secure platform to exchange data and combine their business data with third-party insights,” said Yolande Piazza, Vice President of Financial Services at Google Cloud. “With the addition of the Arity IQSM network, our insurance customers can increase value for their business while providing more accurate prices based on how their customers behave behind the wheel.”

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Infosys and Google Cloud expand alliance to help enterprises transform into AI-first organizations

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  • Generative AI Labs to accelerate development of industry AI solutions with Infosys Topaz and Google Cloud generative AI technologies

  • Infosys will train 20,000 practitioners on Google Cloud’s generative AI technologies and launch Generative AI Labs to develop industry solutions and accelerate business transformation

Infosys, a global leader in next-generation digital services and consulting, today announced that it is expanding its alliance with Google Cloud to help enterprises build AI-powered experiences leveraging Infosys Topaz offerings and Google Cloud’s generative AI solutions.

As part of the expansion, Infosys will create the new global Generative AI Labs to develop industry-specific AI solutions and platforms, which will help enterprises infuse generative AI into their business processes. Infosys will also train 20,000 practitioners on Google Cloud’s gen AI solutions, including Vertex AI and Duet AI in Google Workspace, to ensure organizations have the professional services expertise and resources to successfully develop, implement, and manage any type of generative AI project.

This alliance between Infosys and Google Cloud builds on Infosys’ existing data, analytics & AI expertise on Google Cloud. Infosys is actively working with Google Cloud to develop a suite of transformative AI platforms and industry solutions for a range of business scenarios, including Consumer AI, autonomous supply chain, autonomous marketing, anti-money laundering and customer services transformation. A wide range of its existing platforms and solutions are being enhanced with Infosys Topaz and Google Cloud generative AI capabilities. These include Infosys Live Enterprise Application Management Platform, Infosys Applied AI Platform, Infosys Customer Intelligence Platform, Infosys Data Streams, and Infosys Supply Chain AI Platform among others.

The joint capabilities will help create a strong foundation for enterprises towards AI-enabled transformation. For example, Infosys Topaz and Google Cloud generative AI recently helped a leading consumer goods company in successfully launching an AI Twin to assist in real time planning of marketing spend, promotion, and product supply across markets. In another case, for a major telecommunications company, Infosys built a new data and AI capability on Google Cloud to drive growth through digital channels and support the end-to-end customer journey from prospecting to servicing. Infosys AI-powered solutions use insights to improve customer experience, drive sales, and redefine client’s digital business strategy for long term success.

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Salil Parekh, CEO, Infosys, said, “Infosys has been long making investments in the AI space. We are leveraging generative AI to deliver transformative business solutions as well as integrating it in many of our offerings to accelerate productivity. The combined strength of Google Cloud’s generative AI capabilities, Infosys Cobalt, and Infosys Topaz will help enterprises transform and future-proof their business, built on strong digital, cloud, and next-generation AI capabilities.”

Thomas Kurian, CEO, Google Cloud, said, “Generative AI is fundamentally changing how businesses operate, from enabling supply chain managers to operate more sustainably to helping marketers more efficiently create campaigns. Through our expanded partnership with Infosys, we will give our mutual customers the resources and skills needed to use generative AI today to create real-world value for their organizations.”

Bringing generative AI to Infosys platforms

Infosys has a long history of helping customers transform with Google Cloud’s data analytics and AI. Now, Infosys will work with Google Cloud to develop a suite of gen AI platforms, leveraging the strength and expertise of Infosys Topaz and Infosys Cobalt in enabling business transformation for enterprises. Together, Infosys and Google Cloud’s generative AI capabilities will solve large and complex problems with emerging technology solutions across both business and technology domains.

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ShopLiftr’s Empowering Ad Technology Enables Retailers & Brands to Deliver Real-Time Promotions to Consumers

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In response to the ever-increasing demand for targeted deals in the face of mounting inflation concerns, ShopLiftr is empowering retailers to capitalize on the enduring strength of retail promotions via an innovative digital ad tech solution. Accompanied by impressive results, ShopLiftr’s unique dynamic creative platform is reshaping the future of circulars and digital promotions, providing a more efficient and effective way to drive hyperlocal sales, increase foot traffic, and deliver significant value to shoppers

Retail flyers and promotions are not fading away; however, they are undergoing a pivotal shift from print to digital. Considering that more than 8 in 10 shoppers frequently check circulars for weekly grocery deals, and a staggering 81% of shoppers conduct online price checking before buying, the relevance and influence of digital in-store promotion amplification becomes evermore apparent.

Despite some signs of stabilizing inflation, 94% of American consumers expect the higher cost of groceries to persist. As a result, price continues to be a significant factor for shoppers, with 67% stating that it influences their choice of a go-to large retailer. In response, deal hunting has become mainstream, with nearly half of consumers shifting to merchants offering greater discounts and deals in the past year. This presents a significant opportunity for retailers to provide tailored value and cost-savings to consumers to attract them to add products from their stores to their shopping lists.

ShopLiftr understands that the key to success lies in effectively leveraging the digital ad space. By harnessing the largest proprietary database of active trade promotions in North America, ShopLiftr enables retailers and brands to deliver targeted deals and flexible messaging directly to consumers via dynamic display and video ads. Through hyperlocal trade promotion amplification, ShopLiftr ensures that consumers receive the most relevant and enticing deals based on their location and preferences – in real-time. This approach enhances the shopping experience, drives increased foot traffic and boosts in-store sales.

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The results speak for themselves. ShopLiftr’s dynamic ad solutions have proven to be highly effective, with a retail grocery partner experiencing a remarkable 19% increase in foot traffic. Likewise, a leading consumer goods brand witnessed an impressive 28% upswing in foot traffic, thanks to the tailored and impactful digital display and video ads provided by ShopLiftr.

“Digital flyer amplification and dynamic ads are more than just buzzwords at ShopLiftr. They’re revolutionizing the retail ad industry,” said Ian Clark, VP of Sales at ShopLiftr. “By integrating cutting-edge technology and data insights, we help retailers and brands engage their customers in a more effectual way, with superior results.”

ShopLiftr remains at the forefront of this transformative shift in retail advertising, pioneering digital flyer solutions that drive engagement and deliver measurable results. With a focus on driving hyperlocal sales, ShopLiftr offers a high-impact solution for retailers and brands in various product categories to successfully respond to the surge of deal-seeking consumers and generate proven results.

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Hivebrite Raises $37 Million for its Community Management Solution

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Hivebrite

Hivebrite, a leading community and engagement platform, has raised a $37 million Series B funding round. This latest funding highlights the growing demand for Hivebrite’s product and its leadership in the community-building industry. Quadrille Capital led the round, alongside existing investor Insight Partners, and angel investor Edward Filippi. The new capital will fuel Hivebrite’s continued platform innovation and expand its global team to further support its customers.

Convinced of the transformative power of online communities to share knowledge and opportunities, unite around a cause, or build a deeper relationship with stakeholders, Founder and CEO Jean Hamon launched Hivebrite in 2015. With Hivebrite’s all-in-one community engagement platform, organizations across industries can build private, fully-branded communities to achieve their strategic objectives. The SaaS platform offers world-class features and modern APIs to strengthen community engagement.

Fast forward to 2023, over 900 organizations in more than 50 countries trust Hivebrite to power their communities. Hivebrite clients include Boeing, Roche, the Obama Foundation, the National Academy of Sciences, the Aspen Institute, the University of Notre Dame, the U.S. Naval Academy, and U.C. Davis.

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Jean Hamon, Hivebrite Founder and CEO, says:
“At Hivebrite, we believe in the transformative power of online communities to drive growth, accelerate change, and generate operational efficiencies. This funding reflects our continued momentum, rapid customer base growth, and the success customers experience using our platform. Our new capital will help us further strengthen our platform, especially in relation to deeper customization possibilities, smart connections between community members, and user experience. We will also expand our global team to bring even more innovation and business value to our customers worldwide.”

Peter Sobiloff, Managing Director at Insight Partners, says:
“Hivebrite’s remarkable growth and impact has enabled deeper customization and automation in community management while further enhancing user experience. The impact Hivebrite has had on global organizations is a testament to the company’s vision and the dedicated team around it. We look forward to our continued partnership with Hivebrite as they grow and scale up.”

Brice Delome, Partner at Quadrille Capital, says:
“Hivebrite is a perfect example of the companies we seek out with Quadrille’s Growth Equity program. An ambitious team, building a leading product and looking to partner with global investors to address global opportunities. We are thrilled to support Hivebrite as they empower communities to thrive and maximize their social impact.”

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Demystifying Data Clean Rooms: a Guide for Brands

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The data privacy landscape is undergoing a massive upheaval. AI is taking hold, and legislative efforts and privacy regulations continue to grow in scale and scope. In response, enterprises across the world are beginning to recognise that to stay compliant, competitive and maintain consumer loyalty, they have to pay attention to data privacy requirements and expectations.

In this space, new technologies and tools are emerging to support business efforts to clean up data practices and, crucially, keep effective data-driven marketing and branding campaigns afloat. Data clean rooms are emerging as a solution here to collaboratively process and analyse data for targeting, segmentation, and other business needs – all in a way that upholds consumer privacy, if used correctly.

Third-party cookies are on the way out, and privacy-centric changes by companies like Apple are making it ever more difficult for brands to access and use data in the opaque and often dodgy ways of the past.

Apple AppTrackingTransparency, for example, which requires a user’s permission to track their online behaviours, is impacting marketers’ bottom lines. These marketers are coming to realise that manipulating, exchanging, storing, sharing, and altering data with no regard for the consumer is simply not something they can do anymore without reproach.

Privacy-aware consumers are driving these changes alongside legislative efforts. These consumers are waking up to the reality of having their every move tracked online and their data shared nefariously. It no longer takes a high-profile data leak to get consumers asking: “who can I really trust with my personal information?”

It’s right that consumers are taking ownership of their data in this way. But this movement has opened up a huge chasm between what consumers expect and want out of a brand’s data practices, and what marketers and brands are used to getting away with.

Enter clean rooms, which are rising in popularity as a potential solution to close this data availability gap between consumers, brands, and advertisers.

Data clean rooms are spaces where customer level data can be shared between approved parties. These spaces are like a framework for collaborative data analysis and management.

Crucially, these spaces are controlled environments, where strict data controls can be exerted. Data clean rooms also make available a variety of tools to support data protection and privacy – though, it must be noted, the tools offered within these clean rooms don’t come with the full package. The big piece that is missing is that data must come with the right permissions in order that you know how to use it.

Essentially, a data clean room combined with privacy management solutions like the right  “Consent Management Platforms” open up the opportunity for data collaboration in a way that ensures the privacy and security of first-party data.

One of the driving motivators for data clean rooms is, of course, regulatory compliance, but using clean rooms also has several distinct marketing and branding benefits. With effective data aggregation, brands and advertisers can better understand user behaviour and activity. In fact, these brands potentially have access to a whole new realm of data points to analyse. By using real, actual data, clean rooms provide a previously unattainable clarity on user and behavioural analytics, in a way that can prioritise consumer privacy and user experience.

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This represents a huge business opportunity for enterprises, while helping them manage business risk. If, by using clean rooms, businesses can manage and enforce privacy and security controls of their first-party data when collaborating with partners, they can begin to build out data-aware, useful campaigns and strategies with the consumer at the centre. This is the future of branding, business and marketing that those of us who care about data privacy want.

At present, however, data clean rooms are widely misunderstood because these environments are not a privacy law free zone. Brands should not view them as such. The legal requirements for the use of data clean rooms vary based on the use-cases and data processing involved, and many of these use-cases are still evolving. Rather, the brands who are serious about using data clean rooms must know that they need to come with their data privacy practices in order.

There’s also currently a lack of standardisation across the use of clean rooms. With millions of data points brought together in different formats and from different sources, there’s a lot of heavy lifting required from businesses to ensure that the format and methods used to analyse and access data are consistent across the parties involved.

This consistency in data also applies to data quality. How will data collaboration partners without access to first-party user data ensure that the data is reliable and high-quality? Will this need to be independently verified? How can this be achieved while still maintaining high levels of data protection and respect?

While we’re waiting for industry practices to emerge around the way that clean rooms operate, there are several key considerations for brands

Last year, Gartner predicted that by 2023, 80% of advertisers with media budgets in excess of $1 billion annually will use data clean rooms. The question of data ownership and responsibility is a big one – with similarly big financial and reputational implications if it goes wrong.

For brands and clean room providers, they should have the capability to prohibit the sale or share of any personal information (when requested by consumers) based on outputs from clean rooms. Brands should ensure that all data collaboration and analysis is permitted in line with necessary regulations and industry requirements.

Brands will also need to introduce their own frameworks at the organisational level to understand and manage clean room use. Assess what you want to get out of the clean room. i.e. measurement, attribution, targeting, and then have the privacy permissions set up front so that privacy safe data enters the clean room, and you can activate on the output with the confidence that you have properly permissioned data. For example, who within the business is managing the clean room account and its usage? Brands will also need to monitor industry standards as they develop – data-processing standards, use-cases, and regulatory inputs are developing in real-time. Brands will need to adhere to these from the get-go.

Perhaps most importantly, brands should be urged to maintain data privacy when using clean rooms. This is potentially the biggest competitive advantage businesses will have going forward, as consumers are wising up to their data rights, data privacy regulations are evolving, and more and more businesses will need to enact Data Privacy Impact Assessments.

Data clean rooms offer an opportunity here for privacy-savvy brands to enjoy the marketing and business benefits of data sharing and analysis, while minimising business risk and even establishing consumer trust. But getting it right is a challenge. Business leaders, privacy managers, and even marketers will need to pay close attention to how the industry receives and develops data clean rooms, building privacy strategies and frameworks that can evolve and adapt as regulations, use cases, and standards allow.

If they get this right, we could be entering a new age of consumer data sharing and trust which benefits consumers, advertisers, marketers, and brand owners alike.

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Three Quick Steps That Can Help Optimize your B2B Social Media Strategy

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To drive a solid online marketing strategy, social media has to figure in the plan of action, in some way or other. The depth of the social media plan (and priority channels) usually depends on what industry a marketer’s product/brand belongs to. It’s commonly accepted that B2C brands drive a lot of engagement and sales using different social media tricks. However, B2B tech brands use social media in a different way and for a different purpose with a focus on fewer channels, usually.

The truth is, B2B technology brands can actually use social media strategies more effectively to nurture prospect pipelines and drive sales or product demo bookings. The secret lies in knowing what to focus on and having core goals in place.

If you are a B2B technology marketer looking for ways to optimize your social media strategy, here are three quick starting steps:

1. Ensure There’s a Purpose and CTA for every post

Some brands while at the earlier stages of their business may need to use social media channels to drive vanity metrics and vanity growth (increase in followers and likes and similar such factors). However, as a brand grows in their business journey, it becomes integral to optimize every effort.

When planning posts across social media channels, having valid CTAs and purposes aligned to each post that is meant to go up on the brand’s social channels will ensure a better overall experience.

How does something like this work?

For example: A post without a CTA to book a product demo, or if it’s related to a vacancy at your company but doesn’t have the link to directly apply to the job are all wasted efforts.

Seasoned social media strategists who maintain a social media time table that includes pointers on what type of post should go on what day of the week (for example: Offer/Discount posts every Monday) can accordingly boost more value from the execution by ensuring there is a link to book the service or place an order while also measuring how well the post performed through custom coupon codes and hashtags dovetailed for that post or channel.

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2. Maintain a Social Media Calendar (and Switch It Around Often)

A brand, as a basic fundamental, should identify which social media channels they want to be most active on the basis of the industry they belong to. It’s a no-brainer that LinkedIn as a channel is useful for B2B tech brands. Then, on the basis of the resources available in terms of in-house  talent and budgets, brands can further capitalize on what other channels they want to throw into the social media mix based on priorities.

Maintaining a channel-list based on the factors above and also a time table day-wise or week-wise can help social media marketers be more strategic about their approach.

Instant, real-time posts based on current happening and trends can be added to the post schedule too but ensuring the basic framework is in place will save on time and boost output.

3. Focus on the Right Measurement and Tactics

Do your social media business pages and accounts boast of many followers who don’t always align to your target ICP?

The answer to this question should be top of mind for every B2B marketer simply because, it allows the marketing team to drive a more focused and easily measurable social media approach.

Social media marketers can work in close coordination with their marketing heads and sales heads to use the B2B tech brand’s social media channels to:

  • -Engage with target accounts using appropriate social media messaging
  • -Engage with the right prospects from within those target accounts (not everyone in a company has buying power afterall)
  • -Build a network and community that consists of actual future buyers as a top priority
  • -Add the channel into the overall marketing and prospecting outreach mix by complementing email, cold call, direct mail efforts

All of this, when done in addition to the usual social media plan of posting updates, upcoming events and activities with the sharing of different types of content assets can further help optimize the end to end social media initiative, leading to ROI down the line.

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9 ways marketing and comms can use AI to boost employee engagement and productivity

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AI has integrated quickly into internal marketing and communications — with 87% of marketing professionals and 85% of communications professionals already adopting it, according to a study by The Conference Board.

  • Why it matters: AI will have a significant impact on how businesses operate, employees work, and day-to-day tasks are managed. And while most marketers and communicators say they think — and MIT research shows — AI will boost team productivity, some are less certain how it might impact work quality and worker creativity.

“If we design these [tools] in the right way, they can amplify people’s abilities,” Anthropic CEO Dario Amodei told Axios HQ in an interview. “AI is one tool, and existing human creativity is another, and there’s gonna be a lot of skill in learning how to put those together.”

That means the new gold-standard for internal marketers and communicators isn’t just understanding and embracing innovative technologies — it’s helping the teammates around them learn to use them their full, and safe, potential. The entire organization can get further, faster when they thoughtfully use AI to organize their thoughts, cut down on distracting clutter, streamline collaboration, and save time.

The growing demand for clear, concise, and context-rich internal marketing

The first step is to take an honest look at what’s working — and what could work better — inside your organization. For many, failing projects, splintered alignment, lagging engagement, or fractured trust track back to the same core struggle: ineffective communication.

  • A staggering 38% of employees say they receive an “excessive volume of communications” at work, according to Harvard Business Review. And communication comes in excess, it becomes harder and harder for teams to understand what’s important and make measured progress.

The next is to appreciate that the ways we’ve always worked have served us incredibly well so far — but just like our economy, our industry, and our business are changing, so, too, are our people. The strategies we use to support and serve them need to evolve, too.

There’s reassuring data in early studies around business adoption of generative AI.

  • It “substantially raised productivity.” The average time it took to complete a writing task decreased by 40% — and output quality rose by 18%.
  • “Inequality between workers decreased.” And excitement to use it grew among users.
  • Workers were more likely to stick with it. Folks exposed to generative AI were 1.6x as likely to report using it two months down the line.

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That means one of the greatest hurdles to any workplace change — securing buy-in and building new habits — is significantly lower when we talk about adopting AI. It also means that the core hesitation that some internal marketers and communicators share about integrating it into their workflow — quality — isn’t as much of a problem as they perceive it to be.

In fact, organizations that embrace AI stand to see an immediate boost in work speed and productivity while building excitement, engagement, and greater work product among the folks who use it.

How you can unleash AI’s potential in your organization

Internal marketing uplifts employee morale, motivation, engagement, and culture. It leads to increased satisfaction, improved decision-making, effective collaboration, and an overall boost in company performance and customer experience.

Where generative AI can fit in:

  1. Brainstorming: Unleash your team’s creativity with long-term strategies or quick-turn ideas to fuel fresh thinking and problem-solving.
  2. Market research: Employ detailed prompts to kickstart business analyses and competitive comparisons.
  3. Research and writing: Leverage generative AI tools to create early drafts, including original images, sample production schedules, data reports, and emails.            
  4. Personalization: Analyze employee roles, preferences, and habits to tailor comms and deliver content when and where it’s most relevant to your teammates.
  5. Predictive analytics: Analyze historical data to predict trends and patterns related to employee engagement and productivity. Proactively address potential issues.
  6. Feedback: AI-powered polls and sentiment analysis can process employee feedback from surveys, emails, and other sources to gauge areas of concern.
  7. Learning and development: AI-powered communication platforms can meet employees where they are and help develop core skills — like clear communication — that benefit the whole org.
  8. Automated tasks: AI tools can turn recurring tasks into routines and help tag collaborators in their recurring roles to bring projects, communications, or other vital efforts to life.
  9. Language Translation: Break down language barriers and facilitate effective communication across diverse teams with AI-powered language translation tools.

When choosing AI tools to support your employee engagement and productivity goals, there are lots of checklists that can help you stay aware of what to look for — like picking technology that’s user-friendly, respects privacy, is aligned with company values, and acknowledges the necessary balance between automation and human intervention.

The bottom line: Generative AI is a powerful skill for organizations — especially deployed at the capable hands of marketers and communicators. It can enhance success, modernize skills, improve efficiency, and empower teamwork. We just have to keep an open and creative mind about how we help our teammates use it.

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Adaptavist & monday.com Reveal How to Improve Productivity and Collaboration

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Business transformation experts, Adaptavist, and work management leaders monday.com are hosting a new London Community Event to introduce businesses of all sizes to the benefits of using a cloud-based project management and collaboration platform via live demonstrations and best practices.

The monday.com Work OS is one of the best systems to help organisations manage every aspect of their work. Whether you’re a company owner with a small team or an enterprise project manager juggling multiple projects, teams and vendors, Adaptavist and monday.com can show you how to streamline and automate workflows, collaborate more seamlessly, and reduce complexity – ultimately saving time and money.

WHO: Indre Gruzauskaite, Strategic Partnerships Manager at Adaptavist will welcome attendees and introduce guest speakers including:

– Guy Hirsch, Regional Director EMEA Partnerships, monday.com
– Chen Salomon, Director of Engineering, monday.com
– Amalia Rubino Muñoz, Product Marketing Manager, Adaptavist
– Rachel Legaspi, Lead Project Manager, Adaptavist
– Jimi Abbabiyi, Senior Product Marketing Manager, Kolekti (The Adaptavist Group)
– Reece Lander, Senior Software Engineer, Adaptavist

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WHAT: A networking session of fun, discovery, food and music that will feature:

– Introduction to monday.com, highlighting the company’s story and vision with the personal experience of the monday.com leadership team
– Live demonstration of the monday.com Work OS platform from Rachel Legaspi
– How to enhance your productivity & efficiency with monday.com Work OS
– Best practices and learnings from Adaptavist Product & Marketing Managers
– AI Panel discussion with experts from monday.com and the Adaptavist team

WHEN: Thursday, October 19, 2023 from 4.30pm – 8:00pm

WHERE: Adaptavist’s London HQ, 28 Scrutton Street, London, EC2A 4RP

WHY: Network and gain inspiration from industry peers and experts. This event will bring together professionals, thought leaders, marketers and project management enthusiasts from throughout the UK to learn and share insights on how innovative project management and team collaboration tools can transform businesses and drive productivity.

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G2’s State of Software Report Reveals AI is Powering the Rapid Growth of Software Globally

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G2’s State of Software Report Reveals AI is Powering the Rapid Growth of Software Globally

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Based on millions of data points from real software buyer behavior and feedback on G2, the inaugural report explores key trends across the B2B software landscape

G2 released The State of Software, Q4 2023, a new report series which examines trends from its B2B software and services marketplace, based on proprietary data across 2 million+ trusted reviews, 150,000+ products and services, 2,000+ categories, and 80 million annual visitors.

“Based on our Market Research analysts’ expertise of G2 marketplace data and taxonomy, we’re proud to introduce the inaugural State of Software report and share these insights with vendors, investors, and buyers as a window into where innovation is happening and where key software markets are headed.”

According to the inaugural report, B2B software is growing at an average rate of 7%, based on the number of software listings on the G2 marketplace over the past five years. In exploring the trends within this growth, G2 observed the five fastest-growing software markets over the past year as:

  • 1) Artificial Intelligence (39% year-over-year growth)
  • 2) Design (17% year-over-year growth)
  • 3) HR (14% year-over-year growth)
  • 4) Marketing (14% year-over-year growth)
  • 5) Security (14% year-over-year growth)

“The B2B software landscape is constantly evolving. As the world’s largest software marketplace, we have a direct lens into what’s happening in real-time – from real user reviews, website traffic, product and category insights, and more,” said Chris Voce, VP of Market Research at G2. “Based on our Market Research analysts’ expertise of G2 marketplace data and taxonomy, we’re proud to introduce the inaugural State of Software report and share these insights with vendors, investors, and buyers as a window into where innovation is happening and where key software markets are headed.”

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Beyond identifying the fastest-growing software markets, The State of Software explores what’s driving that growth – outlining the fastest-growing categories and top visited new products within each of those markets. Key takeaways from these insights reveal:

  • AI-powered features and capabilities are fueling growth across the B2B software landscape as more and more vendors add true AI capabilities to their products.
  • The growing demand for high-quality and engaging content has increased the need for AI-enabled design tools.
  • The dynamics of the human resources industry have shifted towards quality-driven job growth, which is enabled by AI-facilitated platforms for talent marketplace and intelligence.
  • The marketing landscape has evolved, with a trend towards ‘one-stop shop’ solutions that allow marketers to efficiently focus on multiple segments and channels.
  • Indiscriminately cutting security technology budgets carries risk, so businesses should look to optimize their resources and apply market insights to channel their resources effectively.

“The software industry has witnessed exponential growth in the past five years due to elevated digital reliance, wider adoption of cloud computing and SaaS, and significant advancements in Artificial Intelligence and Machine Learning,” Voce added. “While AI ranked as the fastest-growing software market over the past year, it’s disrupting the entire software landscape as AI functionality and features drive innovation and growth in other categories like Design and Sales software. It’s clear that AI is powering the rapid growth of software, with new categories and products emerging to meet buyers’ needs to remain competitive while driving efficiency and innovation.”

Download G2’s complete State of Software report and stay tuned for future quarterly editions of this report, which will serve as a guide on what’s trending: the software categories emerging, growing fastest, as well as the trends with vendors and products within those markets.

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Heap Digital Insights Report Reveals Data Stack Challenges and Global Data Regulations Top Concerns for Organizations

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New survey reveals nearly 70% of respondents are worried that global data regulations will make it difficult to gather and utilize data, but AI will help

Heap, the leading digital insights platform, announced its 2023 “Data Decoded: The Heap Digital Insights Report” survey results. The survey reveals the two largest obstacles teams have with their data stacks – difficulty in consolidating and organizing data and needing too much time to extract meaningful insights from the data. However, 58% believe that AI can be useful in collecting the right data.

“Data Decoded: The Heap Digital Insights Report”

The report combined three data sources: a market survey of product teams, a survey of Heap customers, and aggregated, anonymized user data from the Heap platform.

The survey additionally revealed that nearly 70% of respondents worry that global data regulations will make it difficult to gather and utilize needed data. 86% of teams find themselves surrounded by data silos. Teams say their silos are created through cross-functional collaboration, the inability of tools to share data, and no culture or mandate for sharing data.

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Additional findings from the survey include:

  • 94% of respondents think teams could make more data-informed decisions.
  • Last year 40% of teams added solutions and tools to their data stack.
  • Over 60% of teams report having difficulty consolidating and organizing data across different tools.
  • 37% share that it takes too much time to extract meaningful insights from data collected.
  • 67% of respondents say it’s easier to understand what users are doing on their website compared to their mobile app or mobile web.

The survey results show that successful organizations prioritize a data-driven culture to better understand their user’s cross-platform experience. It further reveals that teams want to make more data-informed decisions, and that many try to do a better job by adding various solutions to their data stack,” says Rachel Obstler, CPO at Heap. “However, despite the best intentions, they are now struggling to extract meaningful insights across various platforms and datasets. Looking ahead, 75% of respondents believe their daily work will be impacted by AI, and 31% think it will ‘somewhat’ change the way they analyze customer journeys.”

The obstacles and concerns outlined in the survey can be addressed with the proper data analytics platform. Heap provides users with real-time, accurate, and insightful digital insights to support improvements in digital experiences. Heap’s platform streamlines and organizes diverse datasets – including quantitative and qualitative data – into easily understandable and accessible insights with a holistic overview of users, journeys, experiences, and behaviors.

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Adomni Partners with TikTok to Extend the Platform’s Advertising ‘Out of Phone’

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Adomni Launches First-of-its-Kind Platform Providing Audience Analytics for  Digital Out-Of-Home Advertisers

TikTok marketers can scale their TikTok ad campaigns on 800,000+ outdoor and indoor video-enabled digital screens in the real world

Adomni, the leading global platform to plan and buy programmatic digital out-of-home advertising, announced a new advertising sales partnership with TikTok, leveraging the platform’s newly announced ‘Out of Phone’ offering. This strategic collaboration enables brands on TikTok to amplify their content on unique real-world screen types, including large format LED screens, digital urban panels, shopping mall and gym screens, as well as dozens of other formats.

“TikTok drives off-platform results for businesses because of its reach, relevance, and diverse content & audiences”

This collaboration provides a range of advantages for brands on TikTok, making it easier than ever to share their unique stories on larger-than-life canvases, extend their video ads to various touchpoints along the consumer journey, and achieve greater reach and impact for their target audience. The esteemed brand CeraVe is one of the first to embrace the new offering, with more brands launching campaigns in the coming months.

This partnership also unlocks new distribution opportunities for creator content. Now, through brand advertising initiatives, creator campaigns can be showcased on hundreds of thousands of real-world screens beyond the TikTok mobile platform.

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“TikTok has established itself as a key part of our daily life and it’s been remarkable to watch as the platform’s capabilities continue to grow for both consumers and advertisers. We are excited to establish this new advertising partnership to bring TikToks to more digital screens and more touch points in the real world”, said Jonathan Gudai, CEO of Adomni. “TikTok advertisers have an exciting new opportunity to enhance the reach and impact of their TikTok on-platform ad campaigns by extending the reach to Adomni’s network of connected, video-enabled screens. When you bring together real-world screens with TikTok’s authentic, highly engaging video content, we see a win-win outcome for advertisers, digital out-of-home media owners, and especially, on-the-go consumers.”

“TikTok drives off-platform results for businesses because of its reach, relevance, and diverse content & audiences,” said Dan Page, Global Head of Distribution, New Screens at TikTok. “This partnership with Adomni allows advertisers to supercharge that effectiveness, amplifying their ad campaigns across Adomni’s vast network of high-visibility screens.”

CeraVe from L’Oreal’s Dermatological Beauty Division was one of the first-to-market brands to extend its TikTok ads campaign to real-world screens through this partnership. The #CleanseLikeADerm campaign this summer illuminated the full-motion MiFi dual-screen display in the heart of Times Square, featuring the brand’s TikToks and creator content on the 10,500-square-foot digital canvas. CeraVe engaged both existing TikTok users and new audiences, effectively bridging the physical and online worlds.

“We thought the #CleanseLikeADerm campaign was the perfect opportunity to showcase our creators on the massive MiFi Times Square spectacular,” said Adam Kornblum, SVP, Global Head of Digital at CeraVe. “The fusion of digital and physical realms amplified our message of the importance of healthy cleansing habits, creating a true omnichannel experience for CeraVe’s existing and new audiences.”

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Co-Marketing Advertising Platform announces appointment of VP, Marketing

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Co-Marketing-Advertising-Platform-announces-appointment-of-VP_-Marketing

MutualMarkets, a co-marketing advertising platform built with AI, is pleased to announce that Hillary Saunders has been appointed as Vice President of Marketing. In her role as VP Marketing, Hillary will be responsible for leading the strategy and implementation of MutualMarkets marketing outreach. She will work closely with Co-CEO Alan Gould and the executive team to bring brands and content owners together on the world’s first co-market advertising platform. “We are pleased to make this appointment, said Alan Gould, co-founder and Co-CEO of MutualMarkets. Hillary is an exceptional talent who understands all aspects of marketing and communications.”

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Hillary has a proven track record of leading successful growth and marketing initiatives. Prior to MutualMarkets, Hillary worked at SoFi, as a Growth Manager driving top-of-funnel user acquisition, Meta, as a Brand Manager contributing to the development, launch, and management of the Meta brand, and Facebook, as a Product Marketing Manager for Privacy and Content Specialist in Crisis Response. Hillary holds a Bachelor of Arts in English Literature from the University of Colorado Boulder. “I’m excited to join MutualMarkets, and I look forward to working with Alan, Eric and the entire team as they strive to innovate and pioneer new technologies and practices within the industry” stated Hillary Saunders.

MutualMarkets is the world’s first platform that enables co-market advertising. Brands discover Content IP like TV Shows, Movies and Gaming Titles based on the Brand’s marketing objectives to create partnerships that produce break-thru advertising. Our AI matching technology creates new marketing opportunities with brands and content not seen before.

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Scorpion Launches Industry-Leading AI Chat Solution Designed For Local Services Businesses

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Scorpion-Launches-Industry-Leading-AI-Chat-Solution-Designed-For-Local-Services-Businesses

Scorpion Levels the Playing Field for Local Businesses By Democratizing Generative AI Technology

Scorpion, the leading provider of digital marketing technology for local services businesses, is pleased to announce the launch of its new product offering, Connect with AI Chat. Local services businesses can now easily have their own specialized natural language conversational AI chatbot, capable of answering questions about their business and services, without requiring any technical expertise.

By democratizing a technology that was previously reserved for enterprise-level organizations, Scorpion helps level the playing field for local businesses. Each business using Scorpion’s AI Chat benefits from a customized AI model available 24/7 and trained on the specifics of its company, its unique selling propositions, and its industry. The AI is further refined through ideal responses learned from hundreds of thousands of real customer conversations.

Connect was built for local businesses who seek a simple and effective way to engage with more potential customers online — from scheduling, to texting, to emailing, or paying invoices. It interacts seamlessly with website visitors, addressing their questions and guiding them to take relevant actions, such as scheduling an appointment or making a payment.

“Our customers want convenience and a great experience from the first time they interact with us on our website, all the way through to their service and purchase,” said Toby Tippets, President of Big Mountain Heating & Air Conditioning. “Scorpion’s AI Chat can answer questions about our services, help customers schedule an appointment, and even facilitate payment of an invoice. It’s been like having an employee providing personalized customer service directly from our website.”

Businesses equipped with their own AI chat now have a powerful tool that can continuously learn about their business and offer immediate, helpful answers and support to website visitors. Local businesses will have more opportunities to convert new leads and customers than ever before.

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Scorpion’s AI Chat is designed to address the unique challenges and opportunities that local services businesses face. While existing generative AI solutions sometimes struggle with inaccuracy or inappropriate responses, Scorpion’s AI Chat has been specially tuned to deliver factually accurate, up-to-date, and safe responses. It also follows industry-specific workflows and behavioral guidelines developed through Scorpion’s more than 20 years of experience with law firms and home service professionals.

“Generative AI technology like OpenAI’s GPT models offer unprecedented opportunities for saving time through automated workflows,” said Scorpion Chief Data Scientist Matt Bentley. “But making AI safe and effective for local services businesses requires a suite of supporting technologies, much like electricity requires infrastructure and specialized tools to become something that can be safely used by everyone.”

Scorpion’s AI Chat incorporates industry- and business-specific knowledge into each chat response, creating a personalized experience for every new conversation. This makes it effortless for website visitors to acquire the information they need to move forward in the buying process.

Local businesses utilizing Scorpion Connect with AI Chat can expect to:

  • Improve Engagement: Help visitors go from “just looking” to “ready to get started.”
  • Enable Quick Scheduling: Convert potential customers into real appointments.
  • Provide Accurate Answers 24/7: Scorpion’s AI Chat responds regardless of the time of day (or night)!
  • Reduce Workload for Staff: Work more efficiently by letting Scorpion’s AI Chat answer the most common questions people have online.

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Cognizant and Vianai Systems Announce Strategic Partnership to Advance Generative AI Capabilities

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Cognizant and Vianai will leverage conversational Large Language Model capabilities to help clients better explore their data, predict outcomes and unlock actionable insights

Cognizant and Vianai Systems, Inc. today announced the launch of a global strategic go-to-market partnership to accelerate human-centered generative AI offerings. This partnership leverages Vianai’s hila™ Enterprise platform alongside Cognizant’s Neuro® AI, creating a seamless, unified interface to unlock predictive, AI-driven decision making. For both companies, this partnership is expected to enable growth opportunities in their respective customer bases, and through Cognizant’s plans to resell Vianai solutions.

Vianai’s hila Enterprise provides clients a platform to safely and reliably deploy any large language model (LLM), optimized and fine-tuned to speak to their systems of record – both structured and unstructured data, enabling clients to better analyze, discover and explore their data leveraging the conversational power of generative AI.

In addition, the LLM monitoring capabilities within hila Enterprise (vianops) is a next-generation monitoring platform for AI-driven enterprises, which monitors and analyzes LLM performance to proactively uncover opportunities to continually improve the reliability and trustworthiness of LLMs for clients.

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“In every business around the world, there is a hunger to harness the power of AI, but serious challenges around hallucinations, price-performance and lack of trust are holding enterprises back. That’s why we built hila Enterprise, a platform that delivers trusted, human-centered applications of AI,” said Dr. Vishal Sikka, Founder and Chief Executive Officer of Vianai Systems. “In Cognizant, we have found a strategic partner with a distinguished history of delivering innovative services. Together we will deliver transformative applications of AI that businesses can truly rely on, built on the trusted foundation of hila Enterprise and Cognizant’s Neuro AI platform.”

“Being able to monitor and improve LLM performance is critical to unlocking the true power of generative AI,” said Ravi Kumar S, Cognizant’s Chief Executive Officer. “With Vianai’s platform and our Neuro AI platform, we believe we will be able to offer our clients a high-quality solution to support seamless data analysis with predictive decision-making capabilities.”

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Swoogo and Zoom Events Unite to Deliver Exceptional Hybrid Events

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Swoogo-and-Zoom-Events-Unite-to-Deliver-Exceptional-Hybrid-Events

Swoogo, a leading event management platform, and Zoom Events, the event branch of the virtual powerhouse, Zoom, announced their partnership, as well as a forthcoming native integration, at IMEX 2023 in Las Vegas. This collaboration will bridge the gap between in-person and virtual audiences for the most effective hybrid event experience.

“This integration has the potential to bring together larger and more engaged audiences, making events and conferences easier to access for everyone,” said Wei Li, Head of Zoom Events, Webinar, Sessions, and Chat at Zoom. “Hybrid events are the future. With the power of Zoom and Swoogo, it’s easier than ever for hosts to bring together audiences of all sizes and for attendees to join no matter where they are in the world.”

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Swoogo + Zoom Events will empower event professionals to effortlessly merge the capabilities of both platforms, simplifying the creation of exceptional hybrid events. Swoogo, the fastest-growing event management platform, harnesses the power of event registration to deliver fully personalized, bespoke, on-brand events that maximize engagement and impact. Zoom Events, formed by Zoom in 2021, facilitates seamless connections between on-site experiences for in-person attendees and virtual audiences, leveraging the Zoom mobile app for engagement and ensuring TV-quality production using Production Studio.

“With this new collaboration, event organizers finally have a unified solution to effectively build, lead, and manage virtual, hybrid, and in-person events,” said Sam Harkness, SVP of Partnerships at Swoogo. “Swoogo is thrilled to announce our partnership with Zoom Events, which will modernize hybrid events for event organizers and attendees.”

Through this integration, customers can build within Zoom Events or Swoogo and automatically sync event data between platforms with the click of a button. This collaborative effort is set to become commercially available in early 2024.

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First Orion and Vodafone Germany Partner to Expand Branded Calling

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The leading provider of branded calling partners with major carrier to fast-track business adoption of the CX solution in Germany

First Orion, the leading provider of branded communication solutions for businesses, today announces its partnership with Vodafone Germany, a leading mobile communications operator, to increase business adoption of branded calling in Germany. First Orion was first to the market with branded calling technologies that put trust and transparency back into the phone call and will be pivotal in bringing Vodafone’s CallerID to market in Germany.

CallerID allows businesses to enhance their outbound calls by prominently displaying their name on their customers’ smartphones. This branding initiative elevates the quality of phone conversations and improves the efficiency of businesses’ calling strategies, resulting in increased customer engagement. By enhancing the effectiveness of the phone channel, businesses not only provide an improved customer experience but also achieve operational efficiency and a stronger bottom line. A financial services company saw a 76% increase in first-call conversions using branded calling technologies.

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“Our collaboration with Vodafone reflects our unwavering commitment to enhancing the phone call experience globally. Together, we’re pioneering a path for businesses in Germany to improve this vital customer communication channel, simultaneously bolstering consumer confidence and security,” said Jeff Stalnaker, CFO and EVP of Strategic Initiatives at First Orion. “Branded calling brings trust and transparency back into the phone call for consumers while helping businesses improve their customer experience, operational excellence, and bottom line.”

Consumers expect businesses to brand their calls, and a survey conducted by First Orion found that nearly three out of four participants would consider switching their business to a competitor who identifies their calls. Marcel de Groot, Managing Director Consumer Customers at Vodafone Germany: “If we know who is calling us, it increases the likelihood that we will no longer miss important calls. We are the first provider to bring this network-based technology, which can help companies but also many millions of people in their everyday lives, to Germany.”

Worldwide, branded calling is gaining momentum, and First Orion recently marked a notable achievement by surpassing one billion branded calls in the U.S. this year alone. As the leading provider of branded calling, First Orion partners with numerous Fortune 500 companies to ensure the success of their calling programs.

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